Reviews Petit-Fernand

Delivery reimbursed following a problem with delivery too late despite payment of express charges and damaged box (even if product intact).

After a 1st shipment that didn't arrive, for X reasons, the customer service was reactive and top notch. Second shipment arrived very quickly.

This is the second time I've ordered and I'm still satisfied with my order. My little boy loves having new labels for his clothes, objects..... Then the ones that come with it make someone happy? thank you very much!

Hello, my children are very happy with the water bottles printed with their first names and the chosen images. Thank you very much.

I ordered self-adhesive textile labels and 2 personalized lunchboxes for children. Not only are the products aesthetically pleasing, they are also of very high quality. I'm delighted with my purchases and won't hesitate to order from this site again. What's more, delivery was fast. In short, only +++++ 🙂

The items are good. However, the clasp on the flask is very hard for a child to close!

I am delighted with the products. This is the second time I've ordered. The lunch box still holds up after 3 years and the name labels are also great!

Great site, wonderful labels!

Easy to use website Responsive customer service via email Great quality stickers

Fast delivery

Super I recommend A 200%.

I placed an order on august 19. i contacted customer service again. i received no explanation or apology. ten days ago i received an e-mail informing me that the order had been dispatched. but to this day i still haven't received it. this is unacceptable. After posting this negative comment, I finally got a response from customer service. It's not just a postal problem, since it took two months from the time my order was validated to the time it was dispatched. As a reminder, it was two boxes of snacks and a book of labels that I was supposed to receive before the start of the school year on September 4!

Perfect products, excellent communication. I am very pleased

The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.

Product as described and ideal for identifying my child's clothes and belongings. Customizable to suit your child.

Great, fast shipping, fits well on clothes and is so cute!

Friendliness and speed, and in case of shipping failure they solve it and good quality.

Beautiful bottle, easy to customize and was shipped quickly. The cap is a little difficult to open and close, so we always have to open the bottle for our child. Otherwise great.

I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.

Excellent parcel arrived by registered mail

Efficiency, responsiveness, customer focus

Fast delivery and quality products.

Very satisfied with the items

The product ordered is beautiful and of excellent quality. The setup was very easy. I will purchase again

Great products, lots of possibilities for custom creation, easy to use site

Beautiful that you can customize everything you need for kindergarten with the same theme. Beautiful themes, carefully done in colors and images. Great fabrics and good quality printing of the figures. Adhesive labels are very good and do not come off, also very good thermo-adhesive ones that are also easy to apply and very resistant to machine washing. The water bottle made of excellent materials and with spout easy to use for drinking and with leak-proof seal.

Great to be able to order just the gourd stoppers! And I'm glad you're no longer using Chronopost for delivery!

Awesome products, good quality and design. Personalisation well done and looks like its permanent and printed to last. Really pleased.

Positive experience, I your products from my first daughter, they are well made and designed for every need!

Super and good hold on clothes despite several washes at 60°.

Satisfied with my purchase. Practical water bottle for children (my son is 3 and uses it on his own). I had a small problem with the cap but customer service sent me one back quickly. Very practical to take everywhere.

Petit Fernand overpromises on order processing time. The website states labels are manufactured within 48 hours, shipping takes 3-10 working days. Sadly it's not the case. After contacting customer service I was sent a generic email which was a copy and paste from the website and not an answer to my enquiry. Contacted them again to be told they are experiencing delays. Why is this not mentioned on the website, during placing order or when I contacted customer service the first time. Miss leading customers, poor customer service, missing labels.

This is my second order of labels from this company. They can be personalised with font style, colour and text - great for naming children's lunchboxes, water bottles etc. The stickers dont come off in the sink or dishwasher either. I also added a snackbox which my 3 year old enjoyed designing too. The order arrived fairly quickly. Highly recommend Petit- Ferdinand products.

I never received my order !!!!

Good quality of the lunch bag for kids and the stickers. I love the different themes you can choose from.

The iron-on name badges are very easy to iron on and hold perfectly. The delivery was fast and the customer service was friendly and competent. I will definitely be ordering again.

Water bottle that stays cool even when left in the sun in the car top

Thank you for our personalise stickers They was exactly the right size to be put on candles for our wedding favours

Quality products, durable and very very aesthetically pleasing.

Great everything