Reviews Petit-Fernand

9.2/10
★★★★★
based on 52119 reviews published

Latest customer reviews

5 /5
★★★★★

I've been using the platform for years. I've never been disappointed. The labels are of very high quality and the graphics are very nice. This time, bad luck, the package got lost, I guess, the order never arrived in my mailbox. I contacted customer service and they were super responsive. They sent me the order by tracked parcel and 48 hours later, I received it.

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Jessica L.
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Answer from Petit-Fernand
Hello Jessica, Thank you for your message. We are delighted to count you among our loyal customers? Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

First order, very good quality. Very nice color and fast delivery. Easy to use with the guide. Really great

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Laëtitia Pavant
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2 /5
★★☆☆☆

Unfortunately, my 1st order did not arrive. Big praise to the customer service, new ones were sent immediately without any problems! Many thanks for that! Unfortunately, this time they don't live up to their promise. They don't last through the wash even though I follow the instructions exactly and even let them "dry" for 24 hours before wearing them for the first time. Too bad

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Jessi
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Answer from Petit-Fernand
Hello Jessi, We are sorry to read that your labels are peeling off. ?? Can you please send us an email and share a picture so that we can offer you a solution? We look forward to your feedback. Have a nice day, ?????? Elise, EsIstMeins
5 /5
★★★★★

Exactly what I wanted! Small size on clothes, pretty and practical ???? Very attractive price and top quality ratio

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Charlotte
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5 /5
★★★★★

Fast delivery, as ordered.

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Raïssa
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5 /5
★★★★★

The labels are perfect, stick well, just the way my son likes them. Fast delivery and fair price. ??

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Delphine Boutillier
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Answer from Petit-Fernand
Hello Delphine, Thank you for your message! We're delighted that you and your son like our labels? Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Delivered within 10 days. Great labels, still in place after numerous washes

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Ian P.
Answer from Petit-Fernand
Hi Ian I am really happy your experience with us was positive. Thank you for your trust and for sharing your feedback! Have a lovely day ?? Chiara Petit-Fernand
5 /5
★★★★★

Good product shipped quickly

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Heribert
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Answer from Petit-Fernand
Hello, thank you very much for the great review. Have a wonderful Christmas season! ?????? Elise, ItIsMine
5 /5
★★★★★

I love these labels, you can design your own from the templates provided so they are unique. They are the best label's I've used as when ironed on the stay on!

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C W.
Answer from Petit-Fernand
Hi, thank you very much for sharing your opinion. We are satisfied that our product met your expectations. Have a nice day ?? Chiara Petit-Fernad
5 /5
★★★★★

After not receiving my first order, I contacted customer service who were very friendly and responsive! They offered to send me back the labels or a refund. The labels arrived 5 days after the 2nd shipment and I am delighted!!!! Thank you C my label!!!

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Tiphanie Carpentier
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1 /5
★☆☆☆☆

The shipment took a long time to arrive, I think more than a week late. The envelope arrived opened and wrinkled. The clothing labels do not stick well and in one wash I already jumped several. The truth is that everything in general is a disaster.

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Elisenda Domenech
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Answer from Petit-Fernand
Hi, Thank you for letting us know. We have just sent you an email to help you with this situation. Hello, Camille Petit-Fernand
5 /5
★★★★★

I received my order quickly. I was pleased with the extra stickers that came with the order. Good service, gladly again

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Anne K.
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Answer from Petit-Fernand
Hello Anne, Thank you for your order and your review. We look forward to your next purchase! Have a great holiday season! ?????? Elise, ItIsMine
4 /5
★★★★☆

Labels as expected and fast delivery

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Jean Pierre
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5 /5
★★★★★

Top efficiency and speed

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Laetitia Boudon
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5 /5
★★★★★

Fast dispatch excellent quality

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R M.
Answer from Petit-Fernand
Hi Roberta, Thank you for your message. It makes us happy to know that you are satisfied with the quality of our products. Thank you for trusting us and for being our customer! Have a lovely day ?? Chiara Petit-Fernand
3 /5
★★★☆☆

The labels themselves are very high quality and beautiful. I have deducted two stars because I would like smaller labels for items, for example, and the delivery time was very long.

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Sandra
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Answer from Petit-Fernand
Hello Sandra, We already offer mini labels. However, we are sorry that the delivery time took longer than expected, but we have no control over the postal service. It's good that you like our labels. Have a wonderful holiday season, ?????? Elise, EsIstMeins
4 /5
★★★★☆

Fast delivery, but the labels come off easily after washing. It would be great if you could make some with characters that children love, patrol, princess, Disney...

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Elsa
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5 /5
★★★★★

Fast shipping labels as described and very pretty

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Deborah Sebaoun
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4 /5
★★★★☆

Products as described, value for money absolutely consistent super efficient customer service.

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Martinez I.
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Answer from Petit-Fernand
Good morning Ilaria, thank you for sharing your experience. We are glad you are satisfied with our labels and customer service! See you soon for a new order ?? Chiara Petit-Fernand
5 /5
★★★★★

The items I ordered have turned out very well, plus they are of good quality. I always buy labels here for these reasons.

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Silvia
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Answer from Petit-Fernand
Hi Silvia, It's a pleasure to count you among our loyal customers! Thank you for your confidence ? Have a nice day, Camille Petit-Fernand
3 /5
★★★☆☆

The labels are just like what I ordered and that's great. This is my 1st order and I tested the pack with several formats to get an idea. However, I'm rather disappointed because after a few washes, the iron-on labels are already coming off... Too bad.

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Geraldine R.
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Answer from Petit-Fernand
Hello Geraldine, Thank you for your feedback. It is not normal for your labels to come off after a few washes. Please contact our customer service department with your order number at [email protected] so that we can help you. Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Very good as usual?

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Elodie B
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5 /5
★★★★★

Impeccable

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Mylène Leclercq
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5 /5
★★★★★

The Labels were perfect...beautiful and durable they don't get ruined, crisp and vivid colors...a great purchase

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Chiara L.
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Answer from Petit-Fernand
Good morning Chiara, Thank you for your message. We are glad you are satisfied with our labels, we thank you for your trust. See you soon ?? Chiara Petit-Fernand
5 /5
★★★★★

Perfect labels

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Carole
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5 /5
★★★★★

Superb labels! I haven't tested them all yet but the crib pack is super complete with even little Christmas tags as a gift? I recommend

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Alicia Degrande
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5 /5
★★★★★

I love the clothes stickers. Quality is superb

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Mrs A.
Answer from Petit-Fernand
Hi, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
5 /5
★★★★★

Fast delivery, satisfied with my order. I can only recommend you. Happy holidays

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Jamila
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5 /5
★★★★★

Top quality water bottle, perfect transport, received quickly. I'm very happy with this purchase and the price is just right.

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Helene Mequinion
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Answer from Petit-Fernand
Hello Helene, Thank you very much for your message? Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Great, and thanks for the little gift

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Trebuquet
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5 /5
★★★★★

The product is beautiful, made with care and a lot of detail. Very happy with the result!

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A A
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Answer from Petit-Fernand
Hello, Thank you very much for sharing your experience? Hello, Camille Petit-Fernand
5 /5
★★★★★

Fast and compliant as usual?

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Delphine Browet
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5 /5
★★★★★

Very reactive and serious, good quality products.

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Mélina Génique
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5 /5
★★★★★

Fast shipping and good finishes. This time I didn't make it in time for the promo but still the efficiency and wonderful attention of the company are worth it.

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Monica Fernández
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Answer from Petit-Fernand
Hi Monica, Thank you very much ! It's a pleasure to read your comment ? Good morning, Camille Petit-Fernand
1 /5
★☆☆☆☆

I did not receive my stickers in time and I was eventually refunded.

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Sara Moreno Santos
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Answer from Petit-Fernand
Hello Sara, We are sorry for this situation and hope that you will try again another time. Good morning, Camille Petit-Fernand
5 /5
★★★★★

I'm very satisfied with this purchase, very good quality, total ease of use. I recommend it without hesitation.

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Briz
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5 /5
★★★★★

Quality labels. Choice in tailoring . Too cute with emojis. Top shipping too:

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Aure
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5 /5
★★★★★

Second order, fast delivery. Thank you

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Eliane Guy
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3 /5
★★★☆☆

I have previously ordered from a similar Spanish company when I lived in another country and the order arrived very quickly. My order at Petit-Fernand took more than two weeks, if not longer. And now I live in Spain and it was not only the shipping but also the production time. The clothing stickers have come off with the washes, compared to the other brand that never came off. What I like the most however are the stickers for notebooks or books because you can have a variety of them on a single page.

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Ave
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Answer from Petit-Fernand
Good morning, Thank you for your message. We are sorry for this delay both in delivery by Correos and in manufacturing. As for your clothing labels, it is not normal for them to peel off. You can contact us at [email protected] with your order number so that we can help you. Good day, Camille Peti-Fernand
5 /5
★★★★★

Uncomplicated, lots of choice, the adhesives hold extremely well - whether in the shoes or on the clothes - they survive all washes, fast delivery

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Tina J.
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Answer from Petit-Fernand
Hello Tina, Thank you very much for this great review, which goes straight to our hearts. We look forward to your next order! ?? Have a wonderful holiday season, Elise, EsIstMeins ??????