Reviews Petit-Fernand

9.2/10
★★★★★
based on 52122 reviews published

Latest customer reviews

5 /5
★★★★★

Always very happy. Very responsive team

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Severine Severine
Translated review
3 /5
★★★☆☆

Stickers are great value and really cute however I'm in the UK and it said delivery was 7-14 days and I waited 4 weeks for the stickers to come.

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Jess
Answer from Petit-Fernand
Hello, We are sorry that Royal Mail has taken so long to deliver. However, we hope that your order meets your expectations. Kind regards, Camille Petit-Fernand
1 /5
★☆☆☆☆

I have bought the stick on clothing labels , have followed the instructions, waited 24h, worn and then washed at 40 degrees and my surprise was half of the labels were removed from the tag, I thought I will spend more money for quality but what a disappointment will not buy again !

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Neila O.
Answer from Petit-Fernand
Hello, We are really sorry to hear that your stick on labels have come off. We are going to send you a replacement. Kind regards, Camille Petit-Fernand
4 /5
★★★★☆

Impeccable quality, fast service and immediate response to requests.

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Mia
Translated review
Answer from Petit-Fernand
Hello, Thank you for your message! Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Handy labels for school

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Cristina S.
Translated review
Answer from Petit-Fernand
Good morning Cristina. We are pleased that our labels meet your expectations.
5 /5
★★★★★

A brand that listens to its customers! I've only had one problem with the quality, but it was immediately addressed and I received the same quality as before, free of charge and very quickly! I've never been disappointed, great concept, long-lasting and a great time-saver when you don't have 3 children... in short, I recommend them!

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Julie
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your feedback 🙂 Lovely day, Camille C-MonEtiquette
5 /5
★★★★★

Perfect stickers !

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Karolina R.
Answer from Petit-Fernand
Hello, Thank you 🙂 Kind regards, Camille Petit-Fernand
5 /5
★★★★★

Great speed for shipping or even solving a problem

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Jessie
Translated review
Answer from Petit-Fernand
Hello Jessie, Thank you for your message? Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Super product quality Fast delivery I recommend my son loved his snack box.

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Nellie
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback 🙂 Lovely day, Camille C-MonEtiquette
3 /5
★★★☆☆

I did not like the shipping. Took forever despite sending tracking could not be completed. Please improve.

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Larissa H.
Translated review
Answer from Petit-Fernand
Thank you for placing your order with us. We are sorry that the delivery took longer than expected, but unfortunately we have no control over the postal service. ?? However, we hope you like our labels! Have a nice day, The EsIstMeins Team
5 /5
★★★★★

Easy to steal from and use.

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Ionescu A.
Translated review
Answer from Petit-Fernand
Thank you for shopping with us and for your review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

Unique, for my first order I was very happy.

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Miss Meryl Botte
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5 /5
★★★★★

I love it! I can't stop ordering because I'm so satisfied! I recommend both the labels and the water bottles!

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Morgane Beunier
Translated review
Answer from Petit-Fernand
Hello, thank you for your loyalty! Lovely day, Camille C-MonEtiquette
1 /5
★☆☆☆☆

Export fees from France to Switzerland. ... I was not thinking of spending the 20% of my purchase on this fee, it was not indicated. I won't buy from you again.

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Elena
Translated review
Answer from Petit-Fernand
Hi Elena, We'll be in touch later today to find a solution. Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Fast delivery and beautiful products

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Nadouchka V
Translated review
2 /5
★★☆☆☆

The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.

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Marine Otal
Translated review
Answer from Petit-Fernand
Hello Marine, We are very sorry to read your message. We will contact you to find a solution. Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Fantastic

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Imma
Translated review
Answer from Petit-Fernand
Hello, We are delighted that you like our products ! Hello, Camille Petit-Fernand
4 /5
★★★★☆

Very large selection, well thought out, practical, quality products. This is not my 1st order. Small downside: the price. The difference between the finished product and the total price. For example, the October promotion advertised 20% off everything. In the end, it covered the cost of delivery. I had the feeling I didn't get any promotion at all, so I was a bit disappointed. It would have been nice to be able to combine the October promotion with the free delivery on minimum orders. Which was 30 (after all)? That said, I recommend it for those who can afford it.

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Sandra
Translated review
5 /5
★★★★★

They are very resistant

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A.n.a.
Translated review
Answer from Petit-Fernand
Hello, Thank you ! Good morning, Camille Petit-Fernand
4 /5
★★★★☆

Excellent products, easy to use practical and convenient to use.

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Maria L.
Translated review
Answer from Petit-Fernand
Good morning Maria Luisa, thank you for your positive comment. We are very pleased that you are satisfied with our labels.
3 /5
★★★☆☆

Everything was right from design to delivery, except for the color, which came out much flashier.

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Sénéchal Camille
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that your order did not completely meet your expectations. We hope, however, that the quality of our products is up to scratch. Have a nice day, Camille C-MonEtiquette
5 /5
★★★★★

Order received quickly in exchange for a faulty item. Very good relationship with after-sales service.

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Stephanie
Translated review
5 /5
★★★★★

Impeccable service and products. Children's water bottles make a difference everywhere. They are gorgeous and comfortable. The labels durable and beautiful. I recommend Petit-Fernand's products.

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Sonia
Translated review
Answer from Petit-Fernand
Good morning Sonia, thank you for your comment. We are glad that you like our products and that you are particularly satisfied with our water bottle.
5 /5
★★★★★

This is the second time we've ordered. The labels for our first (which were stuck on 3 years ago) are still sticking. And we bought a personalized isothermal water bottle for our second. The personalization lasts over time and the water stays fresh in all circumstances. They're expensive but quality products.

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Sam&fany
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your feedback 🙂 Lovely day, Camille C-MonEtiquette
5 /5
★★★★★

My order was lost, they reshipped it to me and they were pending. The package finally arrived. The material is good, resistant and very nice

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Consumer
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your message 🙂 Hello, Camille Petit-Fernand
5 /5
★★★★★

Thank you very much.

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Rahil El Ouenfoufi
Translated review
3 /5
★★★☆☆

Labels very good, pretty package but very disappointed with the delivery it was a day late although I had paid 9 extra because it was urgent to have ordered them on Thursday to receive them on Monday when it was scheduled for Saturday ... my son was able to go to school on Monday with his clothes marked with permanent marker. Too bad Sending a message to customer service: no reply To be continued

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37 Maylin
Translated review
Answer from Petit-Fernand
Hello, We are very sorry about this delay from Chronopost. We confirm that your delivery charges have been reimbursed. Have a nice day, Camille C-MonEtiquette
4 /5
★★★★☆

Excellent products.

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Daniela D.
Translated review
Answer from Petit-Fernand
Good morning Daniela, We are glad that you are satisfied with the product we purchased. We thank you for sharing your opinion. Good day, Chiara Petit-Fernad
5 /5
★★★★★

Nice surprise to discover the lunchboxes They're superb. Very large. I bought them with the matching lunchbox. Fast delivery and very well packaged. I'm ordering 2 new lunchboxes for myself and dad.

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Virginie
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your confidence! We're delighted to hear that our products were able to satisfy your whole family? Very nice day, Camille C-MonEtiquette
1 /5
★☆☆☆☆

I have never received my order. I have complained and have been given another deadline. I was told to contact you again if I did not receive it within that time, but I am still waiting for a response (and it has been almost two months).

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Ángela
Translated review
Answer from Petit-Fernand
Good morning Angela, We are sorry for this delivery anomaly on the part of Correos. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
5 /5
★★★★★

Fast and courteous response to replace my faulty product!

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Estelle Maurier
Translated review
5 /5
★★★★★

Easy to create personalized labels on the website Fast production, the day after the order is placed.

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Brigitte Legendre
Translated review
Answer from Petit-Fernand
Hello, Thank you for your message 🙂 Have a nice day, Camille C-MonEtiquette
3 /5
★★★☆☆

The products are good but I paid for quick shipping and received the products after a week

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Barbara
Translated review
Answer from Petit-Fernand
Buongirno Barbara, thank you for your comment. We are glad that our products meet your expectations. One of our operators will contact you within the day to resolve this shipping anomaly. Good day, Chiara Petit-Fernand
5 /5
★★★★★

Fast shipping and great products. You can personalize everything, which is great! The labels stick well and are wash-resistant.

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Laetitia Dumas
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback 🙂 Lovely day, Camille C-MonEtiquette
1 /5
★☆☆☆☆

I paid for expedited shipping instead the package arrived to me in unneeded time. I had even sent an email explaining my problem and they replied saying to ask my post office. If I pay for expedited shipping it is because I need it in a short period of time and shipping is not my problem otherwise I would have saved myself that money. The package arrived to me after so many days and I was not even refunded for the inconvenience I had. I will not buy labels from this site again.

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Barbara D.
Translated review
Answer from Petit-Fernand
Good morning Barbara, we are very sorry that chronopost delivered your order late. One of our operators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
5 /5
★★★★★

Fast delivery time. Perfect packaging, label as expected.

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Invité
Translated review
4 /5
★★★★☆

Very responsive. Labels received in less than a week. However, despite our diligence in sticking them on with the iron, some labels come off after washing. You have to iron them again, and so on. In short, we have to make do!

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Cindy
Translated review
5 /5
★★★★★

The practicality of the product

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Silvia
Translated review
Answer from Petit-Fernand
Good morning Silvia, Thank you for your message and for sharing your opinion. We are glad that you appreciated the practicality of our product.
5 /5
★★★★★

Beautiful labels, sent quickly, perfectly packaged. Thank you very much.

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Dominique Dumas;
Translated review
5 /5
★★★★★

Always quality products.

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Aurore Marion
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