/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I needed the labels urgently and it took me 10 days to receive them; on the web they say that they deliver them in 48hrs but they do not specify that you have to add the 10 working days that can take the shipping of Correos. I received them in perfect condition but I no longer needed them.
Alejandra
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the delay generated by the transport agency. Unfortunately, as it is specified on the web and in the purchase mails, although our orders are manufactured in 48H, Correos has its own delivery times, i.e. from 2 to 10 working days, which we must respect meticulously for any claim. Have a nice day, Maialen
3
/5
★★★☆☆
I'm disappointed the labels (thin for object) are difficult to cut and I ended up comparing the price. So I'm very disappointed, even though I ordered only from you.
Sophie R
Translated review
Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
The product is very good, but there is little communication regarding shipping, tracking, etc. It takes quite a while to arrive as well.
Jaime
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
Ordered a little late for an event where I needed labels, but this is my 2nd order and a very good product.
Charlotte Custinne
Translated review
Answer from Petit-Fernand
We apologize for the delay in delivery. Please accept our sincere apologies. Thank you for your understanding. Have a nice day. Alessio
2
/5
★★☆☆☆
It used to be great, but now the labels come off in the first wash!!!!!!
Mlle Rebecca Mariamu
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming unstuck, but this is not normal. Please contact us by email if you have not already done so: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day. Alessio
2
/5
★★☆☆☆
The delivery time is not met and there is no accurate estimate of when on delivery it will actually happen. This is a shame because the products look delicious.
Claudia
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time, but I would like to point out that the fabrfication of products is done in a maximum of 48 hours, which means that your order was shipped 2 days after payment. As for the delivery time, as reported in the email you received, it is 10 working days. Please accept our sincere apologies for this misunderstanding. Sincerely, Laura
3
/5
★★★☆☆
I've been waiting almost 1 month for my order and it still hasn't arrived and I don't know what's going on.
Uxia Novas Sanches
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
The bottle is pretty, but it's heavy and big. Not ideal for a 3-year-old to hold. Opening it isn't very easy either, but it does have the advantage of preventing leaks! An adult's help is needed to open it. However, he's delighted to have it!
Emma
Translated review
Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
Some of the labels are badly cut and I have a lot of trouble peeling them off the original backing. This makes labeling a pain to scrape the corners of the labels, which then end up a bit shriveled...
Catherine Rouanet
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
I'm disappointed with your termo-adhesive labels which are all falling off after only one wash. Very poor quality, I'll have to start all over again.
Stephanie Thierry
Translated review
Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It's essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
I am still waiting for my order to arrive. The attention is good and they address the user with respect but the order does not arrive.
Dina Marcela Lopez Jimenez
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
The labels are badly cut and the stickers come off easily. I am only satisfied with the thermal labels
Emilie Milon
Translated review
Answer from Petit-Fernand
Hello, we're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day... Alessio.
3
/5
★★★☆☆
The labels are very nice, but the bottle top doesn't close, which for the price makes me a little angry. It's a shame.
Goyat Charlène
Translated review
Answer from Petit-Fernand
We are very sorry to hear that your order did not meet our expectations. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
The product is good and I have purchased it on several occasions but the time to receive it is excessive. On this occasion it took more than 3 weeks, I tried to contact them for a response and got nothing more than a generic email to wait for more. Very disappointed with the treatment received. A pity ?
Sara Marín
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
The product is fine, my complaint is about the delivery time, and especially the lack of tracking of the order. A
Irene Castro Moscoso
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
Good, but disappointed: a whole sheet of labels is unusable... Impossible to peel them off. Otherwise, the rest of the booklet is fine.
Mathilde Flament
Translated review
Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
Delivery time more than 20 days.
Guadalupe Feria Jurado
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
Labels are difficult to remove from the substrate
Julie
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
I am still waiting for my items to be delivered! Out of 3 products ordered I have only received one!
Client
Translated review
Answer from Petit-Fernand
Hello, We are very sorry that there was a problem with your order. There may have been a problem with the post office. Please send an email to [email protected] with your order number, so that I can find a solution. Thank you in advance and sorry again for the inconvenience. Alessio
2
/5
★★☆☆☆
Right; I didn't love it either.
Mar Cebrián
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your review and we are sorry for the inconvenience. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make deliveries. We still hope that you liked our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Very disappointed with this last order. The labels all came off in the washing machine. I bought some last year and never had this problem. The labels still stick really well to the clothes. Have you changed anything? The batch I received doesn't wash well even though I haven't changed my habits.
Fatimzahra Boulassel - Guezar
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming unstuck. I can confirm that iron-on labels should be perfectly resistant to machine washing and drying. Could you please email your order number to [email protected], so that I can find a solution. Have a nice day.
3
/5
★★★☆☆
Some labels are difficult to remove, which is a shame.
Adeline
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
The site is nice and it is very easy to create the labels which are very nice and well made, the delivery unfortunately was very slow instead.
Isabella C.
Translated review
Answer from Petit-Fernand
Dear Isabella, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
2
/5
★★☆☆☆
I haven't received the stickers yet, they said 10 days, and I haven't received them.
María Nuria
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
A little too long delivery, 11 days The product so far looks good to me but I want to see in the washes how it performs.
Maria D.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
The application of labels on clothing is a bit tricky. Adhesives good. Impeccable printing and design. Fast delivery
Daniela B.
Translated review
Answer from Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. For any clarification, please write to us at [email protected] Best regards ?, Alessio
2
/5
★★☆☆☆
Very slow delivery service. Arrived when no longer needed.
Veronica P.
Translated review
Answer from Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
3
/5
★★★☆☆
STICKERS PEEL OFF EASILY IN A SHORT PERIOD OF TIME
Xiomara Abreu
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Nice concept, I bought the iron-on labels, but I find that they don't stick very well after the first wash I had to iron them again.
Alison Vallon
Translated review
Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
I'm very happy with the way the labels look. They meet my expectations. On the other hand, I'm sorry to say that the labels don't hold up as well as advertised.
Mouahba Linda
Translated review
Answer from Petit-Fernand
Hello Linda,? We're sorry to hear that your labels are coming unstuck - this is not normal. I invite you to contact us by email if you have not already done so: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day. Alessio