Reviews Petit-Fernand

9.2/10
★★★★★
based on 52123 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

25 days later I am still waiting for my order the first time I ordered everything fast and good but this time very bad.

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Jessica Castillo Campos
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Answer from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. The second shipment we have sent you is on its way to you and will arrive soon. Good morning, Camille Petit-Fernand
1 /5
★☆☆☆☆

The order was never delivered to me.

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Aa
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Answer from Petit-Fernand
Good morning Anna, we are sincerely sorry for this anomaly. One of our operators has contacted you to find a solution. We hope you will receive your order very soon. See you soon, Chiara Petit-Fernand
2 /5
★★☆☆☆

Significant delay and I paid for expedited shipping.

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Amalia
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Answer from Petit-Fernand
Good morning, We sincerely regret that SEUR did not deliver your order within the indicated deadline. I confirm that we have refunded the 9,50 euros shipping costs. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
5 /5
★★★★★

Punctual delivery and very durable labels

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Maria M.
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Answer from Petit-Fernand
Dear Mary Magdalene, Thank you for your positive comment. We are happy that you are satisfied with your experience with Petit-Fernand. See you next time for new purchases.
1 /5
★☆☆☆☆

This is the second time I have had an order not arrive on time.

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Bt
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Answer from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver your order within the indicated deadline. Good day, Camille Petit-Fernand
5 /5
★★★★★

Repurchased labels for the second year in a row. Beautiful and useful. Professional and fast customer service

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Valeria C.
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5 /5
★★★★★

Beautiful stickers, beautifully printed.

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Chiara M.
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5 /5
★★★★★

Very easy site to purchase and very fast in shipping. This is already the second time I have ordered and I am very satisfied! Recommended!

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Forini F.
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5 /5
★★★★★

Really nice labels ??, well made , also very nice pattern , not the first time I buy from you , so I can say I'm very happy with the service , the only flaw is that this time it took a little while to arrive ,just the last day scheduled for delivery , otherwise everything ok .

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Sofia E.
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5 /5
★★★★★

Great product shipping arrived on time. I have been buying these stickers for several years and find them perfect for the work they are to do on both objects and fabrics.

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Kikka S.
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5 /5
★★★★★

Let's say that the product did not arrive to me. But there was maximum availability and effective communication to solve the problem. And in the end I got a refund.

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Claudia A.
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5 /5
★★★★★

Beautiful labels!!! They arrive on an envelope inserted in a booklet with excellent explanations on how to attach them!Just as I wanted them! Easy to apply and very durable even with frequent use of the 'dryer! I will definitely be getting more!!! Thank you Petit -Fernand

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Anita
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1 /5
★☆☆☆☆

I've placed an order more than a month ago and still didn't receive it.

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Adelina V.
Answer from Petit-Fernand
Hello Adelina, we are sorry to hear you still haven't received your order. We couldn't see any previous request made to us via the contact form or by telephone, so we have now contacted you by email to offer solutions. We are looking forward to hearing from you. Jessica, Petit-Fernand
4 /5
★★★★☆

Beautifully rendered! Even the cups are perfect! It's a shame that the labels aren't machine washable, because they're not iron-on ... a piece of iron-on fabric should be provided, because during the year certain items need to be securely attached for school ...

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Laura Bertet
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4 /5
★★★★☆

I have purchased label packs 3 times and they are ideal!!! Only this last time I had a small problem that they didn't arrive, and immediately when I contacted customer service they printed new ones and they arrived right away. But I will definitely repeat!

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Marian Amoni Henriquez
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2 /5
★★☆☆☆

Long processing and delivery times

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Jennifer
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Answer from Petit-Fernand
Hello, We are sorry that the delivery time took longer than expected. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, ? The EsIstMeins Team
2 /5
★★☆☆☆

Very cute bags The labels are not good even if we have followed the instructions to the letter.

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Beatriz Cerdan Rovira
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Answer from Petit-Fernand
Good morning, We are delighted to hear that our bags are to your liking. As for our labels, it is not normal for them to have peeled off. We will contact you to help you. Hello, Camille Petit-Fernand
5 /5
★★★★★

This is the second time I have purchased the school stickers for little girls. They stick well and are very durable in addition to being cute and nice to personalize. This time I wanted to try the thermoadhesive labels for clothes and I can confirm that they are great, even after washing!!! The protective ironing sheet and directions are provided. Also perfect shipping, no delays. Arrived on schedule.

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Sabrina
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1 /5
★☆☆☆☆

I did not receive the product I purchased

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Maria Sardon
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Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of SEUR. We have just contacted you to help you with this situation. Hello, Camille Petit-Fernand
5 /5
★★★★★

I had a problem with shipping...promptly resolved with excellent professionalism and care for the customer..thanks to customer service especially the very kind Chiara.

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Paolo C.
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Answer from Petit-Fernand
Good morning Paul, thank you very much for your comment regarding customer service. The opinion of our customers is important to us. Chiara
1 /5
★☆☆☆☆

I have not received anything, and no one contacts me after several attempts to contact me.

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Linda Gonzålez Proaño
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Answer from Petit-Fernand
Good morning, We are sorry for this anomaly of delivery by Correos. We will contact you this morning to help you as soon as possible. Hello, Camille Petit-Fernand
5 /5
★★★★★

Everything went very smoothly. I had a reception problem with LaPoste and the service was very understanding. I highly recommend this site.

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Flora
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5 /5
★★★★★

Labels well made and arrived in very short time

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Federica
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5 /5
★★★★★

I had a problem with the delivery and they solved it quickly and satisfactorily.

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Sonia Lozano
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Answer from Petit-Fernand
Hello Sonia, Thank you very much for your message ? Hello, Camille Petit-Fernand
5 /5
★★★★★

Everything is great I can only recommend it.

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Nader A.
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Answer from Petit-Fernand
Thank you for your order and your rating. ? We wish you a nice day. Elise, ItIsMine
5 /5
★★★★★

They are great and although they took a while to arrive, now that I have them I love them.

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Sonia Oli
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Answer from Petit-Fernand
Hi Sonia, We are delighted to hear that you like them! ?? Good morning, Camille Petit-Fernand
5 /5
★★★★★

I am always super satisfied with the quality and selection.

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Iry T.
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Answer from Petit-Fernand
Thank you for shopping with us and for your review. We are very pleased that you are satisfied with our products. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
4 /5
★★★★☆

The truth is that they are very professional, I had a problem with the reception of the order but they immediately cared, called and solved the problem. They are very professional. Delighted

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David RodrĂ­guez
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1 /5
★☆☆☆☆

My order never arrived

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Eleonora A.
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Answer from Petit-Fernand
Good morning Eleonora, one of our operators will contact you within the day to find a solution together. Good day, Chiara Petit-Fernand
5 /5
★★★★★

Always great! I use the labels all the time for objects, clothes and shoes. Nothing moves even in the dishwasher or washing machine/dryer. This year I also ordered some lunch boxes and they look great! Fast and free international delivery, a real plus!

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Delphine Roge
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Answer from Petit-Fernand
Thank you very much for this great feedback! We are delighted that you like our products 😉 Have a nice day? Luce C-MonEtiquette
5 /5
★★★★★

Excellent and durable products. Customer service is excellent. Serious and professional company, helpful and efficient staff. Highly recommended!

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Manuela M.
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4 /5
★★★★☆

Products are as expected

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Aurora Baquero Fraguela
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5 /5
★★★★★

The principle is very appealing. The offer is very interesting, with a variety of products.

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Moser Claire
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2 /5
★★☆☆☆

Worse than I expected. The tuper very expensive for the drawing and the name to be a sticker instead of coming engraved on the plastic. A disappointment.

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Beatriz BenĂ­tez GarcĂ­a
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Answer from Petit-Fernand
Good morning, We are sorry to hear that our snack box does not match your expectations. We do use stickers so that you can also change them once your daughter grows up according to her tastes. Do not hesitate to contact us for more information about our products. Hello, Camille Petit-Fernand
2 /5
★★☆☆☆

I'm very disappointed because at first glance everything looks great, the labels stick easily (I do it with my son), the pattern is pretty, the size practical to stick but at the 1st wash big disappointment because most of the labels have peeled off and collected anywhere on the clothes or even in the washing machine ....

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Invité
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just contacted you to discuss the problem! Have a nice day? Luce C-MonEtiquette
5 /5
★★★★★

Quality product

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MarĂ­a JesĂșs
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4 /5
★★★★☆

Fast delivery Neat packaging Good quality labels and canvas bags Nice printing on the canvas bags Some labels came off in the first wash I recommend

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Anna Porebska
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4 /5
★★★★☆

I recommend not paying over for fast delivery because even though I paid extra. The order still arrived after 10 days. The product however is great.

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Sherrylou S.
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3 /5
★★★☆☆

Hello this year I'm a little disappointed with one wash the labels come off the garment whereas last year I ordered some and I was delighted because I washed them several times and the labels never came off.

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Invité
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to discuss the problem and find a solution! Have a nice day? Luce C-MonEtiquette
1 /5
★☆☆☆☆

The delivery of the stickers takes a long time, more than the time they put, to me they arrived late and already for my child in his nursery they did not help me, because they had to use others.

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Micaela Montagna
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Answer from Petit-Fernand
Good morning, We are very sorry for this delay on the part of Correos. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand