Reviews Petit-Fernand

9.2/10
★★★★★
based on 52123 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Too bad about the delivery,the deadline was September 23,as of today 27September still can not see anything, other than 48h disappointed not by the product I know very well, I think I will not buy again

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Sabrina
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Answer from Petit-Fernand
Good morning Sabrina, we are very sorry for this anomaly. I can not trace your order, I ask you to contact us by phone so we can find a solution as soon as possible. Good day, Chiara Petit-Fernand
1 /5
★☆☆☆☆

I have not received my order yet

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Victoria Sevillano
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Answer from Petit-Fernand
Good afternoon, We are sorry for this delivery anomaly. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
5 /5
★★★★★

The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.

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Estefania
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3 /5
★★★☆☆

The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.

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Maria L.
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Answer from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
5 /5
★★★★★

The products are delicious, great value for money, intuitive site and efficient shipping

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Carla
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5 /5
★★★★★

Very beautiful and versatile. I had already purchased them for my 1st child and replicated the purchase for the baby girl. The thermoadhesive labels are super durable and have never come off despite lots of washing (on the sheets I've had there for 4 years), but even the adhesive ones for clothes and objects have never come off and the various sizes made them easy to use.

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Simona
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1 /5
★☆☆☆☆

I received my order but out of the 40 labels ordered only 20 are usable the other 20 are not detachable they are printed on paper but impossible to recover in order to place them on clothing it is as if the printing in label format did not work my son starts the nursery Monday and I miss 20 labels to mark all his things. I'm disappointed by this inconvenience. I paid for 40 labels and in the end I only have 20 usable labels Cordially, Félicie

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Félicie Dembi
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Answer from Petit-Fernand
Hello, thank you for your feedback. It is not normal for such a production defect to affect your order. I've just e-mailed you to discuss the solutions I can offer! Have a nice day? Luce C-MonEtiquette
3 /5
★★★☆☆

I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.

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Carrasco Baños Gema
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Answer from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
2 /5
★★☆☆☆

The order took a long time to arrive

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Patricia Forrat
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Answer from Petit-Fernand
Hi Patricia, thank you for sharing your opinion. We have sent you an email to talk to you. Regards, Sandra de Petit-Fernand
1 /5
★☆☆☆☆

I was waiting for my order for more than 15 working days I was told that it arrived on the 16th that I should check my mail and there was never any mail and this is the day I did not show up and I have to pay for something that never arrives.

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Lizeth Muñoz
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Answer from Petit-Fernand
Good morning, we apologize for this postal anomaly. If it is still not solved, could you contact us by phone to help you ? Good morning, Sandra de Petit-Fernand
5 /5
★★★★★

My experience was very good, because they responded promptly and solved the problem of the loss of my order, and reshipped it to me quickly.

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Che Cabeza Prolongo
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5 /5
★★★★★

Everything as expected!!!

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Emilia Pérez García
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5 /5
★★★★★

We really liked the labels. We tried them with my older daughter and now we have bought them again with the little one.

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Alina Ahtamon
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5 /5
★★★★★

Customer service was very responsive and attentive, the product is excellent.

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Erica
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Answer from Petit-Fernand
Thank you so much for taking the time to write to us, we're delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
5 /5
★★★★★

Highly recommended

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Basma
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Answer from Petit-Fernand
Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins
1 /5
★☆☆☆☆

The first order did not arrive, they gave me the solution to send it again. But it did not arrive. And it's been 10 days now, I think it should have arrived.

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Laura Reyes Canales
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Answer from Petit-Fernand
Hi Laura, we sent you 2 times the order because the first time it did not arrive. The second one is about to arrive. We have sent you an email to give you the estimated dates. Have a nice day, Sandra de Petit-Fernand
5 /5
★★★★★

I am very happy with the service and the stickers have given me very good results, they are very durable as well as very beautiful. I have already bought several times and I will definitely repeat.

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Celia
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4 /5
★★★★☆

The labels are very nice and matching the estimates, a little slow delivery

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Nicoletta
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3 /5
★★★☆☆

The order was fine, but it took longer than the delivery time we were given.

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Manuel A
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Answer from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
5 /5
★★★★★

All wonderful! super gráfica very beautiful color labels with wide ggammadi choice. On time delivery. 5 stars I will often use this site x personalize items , clothes etc of my little girls.

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Cora F.
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5 /5
★★★★★

Every year I order ... even in case of problem always hyper responsive Thank you very much.

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Pauline Righi
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3 /5
★★★☆☆

I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.

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Rossella
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Answer from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
5 /5
★★★★★

Top-notch service! Following a problem with bpost, the service reacted immediately! Thank you so much! The labels are perfect

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Nadege Wiggers
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Answer from Petit-Fernand
Hi Nadège, we're delighted to have helped you! We're delighted you like our labels! Have a nice day? Luce C-MonEtiquette
5 /5
★★★★★

So, my first order I think was lost. But, after the delivery time, I communicated the situation to customer service and they solved it quickly. I have already received the labels and I am very happy. Thank you very much for your attention. Thank you very much ? Best regards!

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Daniela Gomes De Azevedo
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5 /5
★★★★★

Top, durable labels...very beautiful various illustrations...fast delivery on time. Very good quality!

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Francesca F.
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5 /5
★★★★★

Good quality at a good price, and very easy to do through the website!

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Elisa Martinez
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1 /5
★☆☆☆☆

The amount of expedited shipping is not indicated. 15euro labels and 9euro shipping ... Absurd ...

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Luana S.
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Answer from Petit-Fernand
Good morning Luana. We are sorry that you unintentionally paid for expedited shipping, however it seems very strange to us. At the time of purchase, in section 2, dedicated to payment, you can browse and select your preferred delivery method. One of our operators will contact you to find a solution together. Good day, Chiara Petit-Fernand
2 /5
★★☆☆☆

The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?

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Alexandra Oblitas
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Answer from Petit-Fernand
Hello Alexandra, thank you for your feedback. We assure you that we will improve our postal service. We hope you liked the labels you ordered and that you find them practical. Good day, Sandra de Petit-Fernand
5 /5
★★★★★

I liked the labels very much, an excellent product, the only bad thing is that the shipping company took a long time to deliver the product.

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Marcela Montenegro
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Answer from Petit-Fernand
Hi Marcela, I just sent you an email to apologize for the delay. We hope everything else is to your liking. Regards, Sandra de Petit-Fernand
4 /5
★★★★☆

I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!

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Úrsula Rovira Arimany
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4 /5
★★★★☆

Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.

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Esther Espinar Mena
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5 /5
★★★★★

Very satisfied and the children very happy. There are attached super cute colorful stickers

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Lavinia M.
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5 /5
★★★★★

The self-adhesive labels are top quality. Thank you so much!

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Vitalii
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5 /5
★★★★★

As ordered, fast delivery

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Séverine Jumel
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5 /5
★★★★★

Fast shipping & beautiful stickers

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Sarah
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Answer from Petit-Fernand
Thank you very much for your purchase and your review! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Very fast very good quality product

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Christine
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1 /5
★☆☆☆☆

I didn't get my order

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Claudia
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Answer from Petit-Fernand
Good morning Claudia, We are sorry that you did not receive your order, however we promptly found a solution to this anomaly and you have been refunded. Good day, Chiara Petit-Fernand
1 /5
★☆☆☆☆

I still have not recieved my order.

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Louise T.
Answer from Petit-Fernand
Hello Louise, we are sorry to hear that issues with the postal services meant you never received your order! We have now refunded your order, as per your asking. Jessica, Petit-Fernand
5 /5
★★★★★

Fast shipping. The labels are of good quality. The children are very happy to make their own choice of labels.

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Sonia Soso
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4 /5
★★★★☆

I placed my order and received it on time.

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Pm
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