Reviews Petit-Fernand

9.2/10
★★★★★
based on 52123 reviews published

Latest customer reviews

5 /5
★★★★★

Wonderful labels A little delay in delivery But they arrived beautiful divided into 2 containers according to the child's name Top service Thank you

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Barbara C.
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3 /5
★★★☆☆

Nice product but too slow shipping.

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Mariafrancesca A.
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Answer from Petit-Fernand
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
5 /5
★★★★★

Super cute labels and perfectly sticky. Also, guys in the call-center and mail service are very courteous and very efficient.We had made a small mistake in the order and were able to change it exactly as we wanted thanks to their support.

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Luciana B.
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5 /5
★★★★★

Very good customer service, and very good quality labels!

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Marjorie
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5 /5
★★★★★

Second order always top notch!

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Caroline
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5 /5
★★★★★

Hello, I would like to say that I ordered only once but I would recommend again I was delighted with the quality. I ordered the self-adhesive labels and frankly, even on fabric, they've held up really well for a few weeks now, and even on objects, they're niquel too. I really recommend it, and the customer service is top notch?

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Anais Maini
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Answer from Petit-Fernand
Hello! Thank you so much for your great feedback! We are delighted that you like our products? Have a nice day! Luce C-MonEtiquette
4 /5
★★★★☆

The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.

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Alizia Londot
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4 /5
★★★★☆

A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!

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Sopep's
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Answer from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
2 /5
★★☆☆☆

Did not arrive on time

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Maria Jose Mallol Moral
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Answer from Petit-Fernand
Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand
2 /5
★★☆☆☆

I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum

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Silvana
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Answer from Petit-Fernand
Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards 🙂 Sandra from Petit-Fernand
5 /5
★★★★★

They stick very, very well, so it lived up to my expectations.

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Mme Roy Raphaelle
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5 /5
★★★★★

Very nice little personalized bag, and the labels to stick on clothes are very easy to use.

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Aurelie Lavalette
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5 /5
★★★★★

Beautiful clothing labels

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Erica
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1 /5
★☆☆☆☆

Very bad experience: more than a week's delay in producing the labels, no warning message about the extended lead times, barely sincere apologies, no spontaneous commercial gesture. Between amateurism, flippancy and incompetence, I don't know what best qualifies them to be avoided.

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Charlie
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Answer from Petit-Fernand
Hello, thank you for taking the time to write to us. We are sorry that your experience with us was not satisfactory. We have just contacted you by phone and email to follow up on our previous exchanges offering you a solution! Have a nice day? The C-MonEtiquette team
5 /5
★★★★★

Beautiful

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Lucrezia B.
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5 /5
★★★★★

Great labels for all types of items or school supplies. Punctual in delivery. I recommend

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Jessica G.
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5 /5
★★★★★

All good. Labels well made. In my opinion, too many days for shipping.

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Adelaide
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5 /5
★★★★★

They are very good quality products and the kids really like them The customer service solved a minor inconvenience there was with my last order in an excellent way

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Leonardo
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5 /5
★★★★★

Tt perfect

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Rh
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4 /5
★★★★☆

The labels are top ?? ! super pretty graphics ?? and are quality!!! Mais là gourde pour les enfants pas très pratique est très dur le bouchon à se fermer, pour les enfants de 2 ans demi - 3 ans ils narrive pas à se débrouiller ! Si non étiquettes sont très bien! Thanks

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Victoria Rosca
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1 /5
★☆☆☆☆

Very unhappy. I have not received the shipment. I live in the Canary Islands, I will ask for my money back.

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Raquel Santana Estupiñan
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Answer from Petit-Fernand
Good morning, We are sorry for this delay on the part of Correos. The second shipment we sent you is about to arrive. Good morning, Camille Petit-Fernand
5 /5
★★★★★

Very good quality labels

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Mihaela Rafi
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5 /5
★★★★★

Excellent and as described

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Rosanna R.
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5 /5
★★★★★

Exactly as on the site was sent quickly I recommend this site

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Kelly
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5 /5
★★★★★

This is not the first time I order from this site and it will not be the last, the products are exactly as shown in the pictures.

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Elisabet Barrantes Collado
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5 /5
★★★★★

Quality labels, I order back-to-school labels every year and I'm delighted!

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Marine
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5 /5
★★★★★

Top! Too! Top!

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Valentina M.
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5 /5
★★★★★

Fantastic product

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Riccardo Z.
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5 /5
★★★★★

I'm delighted with their products, pleasant staff

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Ana?s
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5 /5
★★★★★

Super quality

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Invité
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Answer from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

I didn't receive the first package, but they sent me the second one right away. Thank you for your kind attention

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Dina Tiapkina
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5 /5
★★★★★

Many times of ordering. Always happy with the quality 😀

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Valerina
Answer from Petit-Fernand
Good morning Valerina, Thank you for your feedback. We are pleased to hear that you are always satisfied with our products. Have a lovely day?? Chiara Petit Fernad
5 /5
★★★★★

Only received today cmq always quality products

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Giulia P.
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Answer from Petit-Fernand
Good morning Giulia, diapice us for this anomaly. I have contacted you by email so that we can find a solution together as soon as possible.
5 /5
★★★★★

Excellent experience

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Marie Cathelinaud
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1 /5
★☆☆☆☆

Ordered the labels in late August did not arrive (school started), then after several emails I contact customer service who says we'll send them back but those haven't shown up yet either... The order is in my Wife's name.... Update 02/11 on third attempt made after call the labels arrived.

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Antonio
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Answer from Petit-Fernand
Good morning Antonio, we are very sorry that you did not receive your order. We can offer you solutions to solve the problem, please contact us by phone or email specifying your order number and we will help you as soon as possible. Good day, Chiara Petit-Fernand
1 /5
★☆☆☆☆

They charge almost 10 for express delivery (24/48h). In my case I did not receive it in that time and I have not been refunded.

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Ramon Foix
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Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly on the part of SEUR. We have contacted you to help you. Good day, Camille Petit-Fernand
5 /5
★★★★★

Quality products, customizable, fast shipping! perfect!

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Aurelie
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3 /5
★★★☆☆

Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.

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Cristina S.
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Answer from Petit-Fernand
Good morning Cristina, we thank you for your comment. We are sorry for the waiting time which is not up to us but we are heartened to know that you appreciated the quality of our products. Good day, Chiara Petit-Fernand
3 /5
★★★☆☆

The company is doing well; however, the shipping service was very long about 26 days

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Alessia M.
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Answer from Petit-Fernand
Good morning Alessia, thank you for your comment. We are sorry if the waiting time was more lubnghi than expected. Unfortunately, we cannot intervene in postal services. We are glad that you still appreciate our company, your opinion is important to us. Good day, Chiara Petit-Fernand
5 /5
★★★★★

Super attentive, very good quality and helpful. in mid-August I ordered some labels for my son, but almost 3 weeks passed and they did not arrive, I contacted this company and they sent me new ones that arrived just 10 days later, and my surprise was that the two envelopes of labels arrived!!! I called them to tell them that the two envelopes had arrived and to charge me for them but they gave them to me as a gift. It wasn't my first time buying but it won't be my last either as they are super practical labels and very easy to apply.

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Antía Maneiro Santos
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Answer from Petit-Fernand
Good morning, Thank you very much for your message. We are delighted to hear that you have received your order. Good morning, Camille Petit-Fernand