/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Second order, very disappointed by this one, the labels were very difficult to remove it remained stuck to the support a big waste of time, and much sabîmer once unstuck... Too bad, no time saved.
Jessica . D
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Answer from Petit-Fernand
We are very sorry to hear that your order did not meet our expectations. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
I order from you very often and I find that this time the labels are very hard to peel off and they hardly stick to the clothes. I was a little disappointed this time.
Alicia Bonnet
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Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
The gourd is very fragile; in less than a week, the bottom of the gourd has peeled off. What's more, the stopper is quite complicated to open for a child under 5. Unfortunately, there's a lot to improve on this bottle. But the labels are great!
Fifii
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Answer from Petit-Fernand
We are very sorry to hear that your order did not meet our expectations. Your feedback is very important to us and I assure you that we will do our best to ensure that this does not happen again. Our apologies again. Have a nice day? Alessio
3
/5
★★★☆☆
The stickers are very nice! However, I have to complain that they don't peel off very well. It looks like they weren't punched properly. I hope that this is not the rule and will test it again.
Claudia W.
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Answer from Petit-Fernand
We are sorry that you have some problems with our labels. Please, send us the photo of your problem and we will replace it at our expense.
3
/5
★★★☆☆
We always buy Petit Ferand labels for our children's clothes, however this year they are incredibly difficult to remove from the backing resulting in esch sticker having a damaged edge from the removal.
Amyf
Answer from Petit-Fernand
Hi Amy, sorry your labels were difficult to remove, I have sent you an email to find a solution 🙂 Xia
3
/5
★★★☆☆
Thermoadhesive labels for clothing. Maximum ease of application, but on the first wash they came off completely
Francesca B.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received the replacement of the defective batch. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
Stickers are difficult to remove, they stick well ?? after 1 week I can't say any more about them.
Familie L.
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Answer from Petit-Fernand
We are sorry to hear about your problem. Please let us know which labels are of poor quality and we will send you a replacement.
2
/5
★★☆☆☆
Website makes you think they are uk based but actually came from France and took longer than expected. The name stickers applied to the labels, left for 24 hours without wearing or washing and then when they are washed they come off in the machine.
Leanne
Answer from Petit-Fernand
Hi sorry the labels didn't work for you I have just sent you an email. Xia
3
/5
★★★☆☆
I've been ordering from you for over three years. And this is the first time I've been disappointed with the delivery service. I had to wait more than 15 days.
Hachimia Mze
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Answer from Petit-Fernand
Hello, ?we are sorry for the delay in delivery, this is not normal. Please accept our sincere apologies. Thank you for your understanding. Have a nice day. Alessio
3
/5
★★★☆☆
3 years ago, I ordered iron-on labels for my eldest child's first year of primary school. I was (and still am) very satisfied: 3 years later, the labels are still holding. I reordered for my youngest, who started primary school, and for my eldest's entry into first grade. I'm a bit disappointed because after 1 to 3 washes, the labels come off. As a result, I had to go through the ironing process to re-stick them. On the other hand, I'm very pleased with the self-adhesive labels, which wash very well.
Eugénie P.
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Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming unstuck. I can confirm that iron-on labels should be perfectly resistant to machine washing and drying. Could you please email your order number to [email protected], so that I can find a solution. Have a nice day.
3
/5
★★★☆☆
The design is great but they don't fit well enough.
Joana
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Fast Practical Fair price But unfortunately the label doesn't hold of course the Jersey and the stitches
Annelucie Defaucheux
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Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
Delivery took much longer than usual (almost 3 weeks vs. 3 days), labels are often badly cut, it is not possible to remove them without additional cutting.
Dh
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Answer from Petit-Fernand
Hello,? We are sorry for the delay in delivery. Besides, it's not normal that the labels don't peel off. Your order arrived partially defective? If you haven't already sent a message to customer service, please contact us by email: [email protected]? have a nice day? Alessio
3
/5
★★★☆☆
Labels are nice but few and untracked delivery very slow
Angela S.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
The cap didn't hold, not practical
Sa
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Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
The writing is very small, and the labels are difficult to remove from the notebook.
Barbara
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Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
3
/5
★★★☆☆
Good quality labels, but delivery time too long, 12 days.
Ivana M.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
2
/5
★★☆☆☆
Iron-on labels won't stick.
Charlène Pernette
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Answer from Petit-Fernand
Hello, we're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day... Alessio.
2
/5
★★☆☆☆
The shipment took a long time to arrive
Ana Isabel Mart?n Jim?nez
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
2
/5
★★☆☆☆
The order is sent by regular mail and cannot be tracked
Elena
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Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. I hope in the meantime you have received your order, if not please contact us at [email protected] and we will find the most appropriate solution. Best regards ?, Alessio
3
/5
★★★☆☆
Useful and good quality labels. Even the iron-on ones are easy to apply and last with washing. Beware of delivery (priority mail without tracking for label-only orders) not always quick, especially close to the start of school.
Raffaella Z.
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Answer from Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. We are sorry for the delivery time We hope to have a way to regain your trust soon. For any clarification, please feel free to write us at [email protected] Best Regards ?, Alessio
3
/5
★★★☆☆
It takes a long time to receive mail.
Alexandra Isidore
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Answer from Petit-Fernand
We apologize for the delay in delivery. Please accept our sincere apologies. Thank you for your understanding. Have a nice day. Alessio
2
/5
★★☆☆☆
Hi Guys, this is my second time of using your stickers and sadly not so great this time. Just live the colours and graphics. Just can't get the things off the sheet! And when I do it has a crumpled corner and some of the extra clear cover showing. This is for all three sets as I have three children. Sorry to be negative!
Heather W.
Answer from Petit-Fernand
Hi sorry the labels are too difficult to use 🙁 I have sent you an email to find a solution, Xia
3
/5
★★★☆☆
All very nice, but shipping time too Long.
Giorgia M.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
The product is as presented and graphics and colors are perfect. one flaw the delivery time which is very long.
Silvia T.
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
3
/5
★★★☆☆
Hello delivery delay. After washing, a sticky label came off the garment.
Karine Tavares
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Answer from Petit-Fernand
We apologize for the delay in delivery. If your labels come off, this is not normal. I can confirm that iron-on labels should be perfectly resistant to machine washing and drying. Could you please email your order number to [email protected], so that I can find a solution. Have a nice day.
3
/5
★★★☆☆
Good morning, this is great because I was going to write to you. I usually buy your stickers for children's clothes and objects but I don't know why this year's stickers are of poorer quality. The ones for clothes come off with washing (and it has only been one), both the iron-on and the stickers and the objects on one of them have also come off. I hope they solve the problem and give me a solution. Thank you very much
Vanessa Lema Cernadas
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. As agreed we have resent them to you free of charge ! Have a nice day, Maialen
2
/5
★★☆☆☆
Simple, effective, beautiful presentation. Last year I bought the complete pack for kindergarten and this year mainly self-adhesive labels for clothes and objects .... but the quality is a big problem. I'm very disappointed, because last year I bought the complete pack for kindergarten, for my twins, and the iron-on labels came off very quickly, especially after machine washing, so I had to iron them again regularly, or even replace them. This year, I've refocused on using labels for objects, and there's a bad surprise: they don't stick well, especially on felt-tip pens and pencils .... So big disappointment. I'm going to have to find other solutions 🙁
Sophie K
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Answer from Petit-Fernand
We're sorry to hear that your labels are coming unstuck - this is not normal. Please contact us by email if you have not already done so: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day. Alessio
3
/5
★★★☆☆
My order this time with the iron-on labels was moderately satisfactory. The product adheres less. I'm going to recommend the self-adhesive ones instead.
Julien Beausir
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Answer from Petit-Fernand
Hello,? I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
2
/5
★★☆☆☆
I still have not received my order... After complaining, I hope that it will arrive a second time...
Diana Gomez
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen