Reviews Petit-Fernand

9.2/10
★★★★★
based on 52125 reviews published

Latest customer reviews

5 /5
★★★★★

Really helpful when I needed to make a change to my order. Speedy and great service

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Elle
5 /5
★★★★★

Arrived on time and perfect

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Elisabet
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1 /5
★☆☆☆☆

I ordered 2 lots of stickers and waited the 2 weeks as stated to receive them but nothing arrived even thought it stated as delivered on the tracking information.

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Rhian
Answer from Petit-Fernand
Hello Rhian, we are sorry there were some issues with the postal sevices, meaning you never received your order. As confirmed by email, your order has now been fully refunded. Jessica, Petit-Fernand
5 /5
★★★★★

I have ordered stickers from Petit-Fernand a few times. They are very good quality with rage of colours and images. My kids love them! Their customer service is also excellent and fast to respond.

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Pavlina J.
1 /5
★☆☆☆☆

Never received order or replies from feedback

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Daryl
Answer from Petit-Fernand
Hello Daryl, we are sorry to hear there were some issues with the postal services and you never received your order. We have contacted you back by email to offer some solutions. Looking forward to hearing from you! Jessica, Petit-Fernand
2 /5
★★☆☆☆

Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.

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Sandy
Translated review
Answer from Petit-Fernand
Hello. We don't seem to have received an email from this address or related to this order. However, I have just contacted you in order to help you! Have a nice day? Luce C-MonEtiquette
5 /5
★★★★★

Fast and very good material

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Lorena Sanz García
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5 /5
★★★★★

Perfect as usual

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Elise Bosch
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4 /5
★★★★☆

Good quality and easy to use, good value for money.

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Flof
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4 /5
★★★★☆

This is the second time I have purchased the same product because I was happy with it. This second time I evidently made a mistake with the label graphics so it is barely legible. The light text on a dark patterned background does not hold up. I was a little disappointed, but again, it was partially my fault.

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Bmb
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5 /5
★★★★★

Known from a Google search. I tried it and the result was very satisfying. I adopt and will order again. Sincerely ??

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Kréoline
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1 /5
★☆☆☆☆

Very long delivery time, poor quality. Does not stick to the triangular colored pencils. Also detach quickly from the edge of other pens. Shoe stickers do not hold well or for long. Very disappointing.

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Verena B.
Translated review
Answer from Petit-Fernand
Hello, we have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
5 /5
★★★★★

The labels are perfect (and my daughters love them). The boxes and pouches make life easier, and everything is very pretty.

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Sabrina Neyme
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4 /5
★★★★☆

Super quality . The kids love it Long delivery

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Coninx
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5 /5
★★★★★

Great, fast service

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Peggy W.
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Answer from Petit-Fernand
Thank you for your order and your great review! See you soon for another order! ? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

Were over rhe moon with the labels and our grand daughter loves them.. we were sceptical about them staying put in the wash, but they did.. very impressed and would highly recommend.. we will definitely being ordering more!

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Alison J.
5 /5
★★★★★

Very responsive and professional. Very good customer service Thank you!

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Laura Garreau
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1 /5
★☆☆☆☆

I haven't received my order! I have contacted you twice already and not had a response!

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Kelly
Answer from Petit-Fernand
Hello Kelly, We are sorry to hear you haven't received your order. We have been facing a high level of demands during the peak season and some request have unfortunately been replied to with some delays. We do apologise for this and endeavour to reply to every requests. Jessica, Petit-Fernand
5 /5
★★★★★

Everything was perfect, the choices, the deadlines and the quality.

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Bernard Nadine
Translated review
5 /5
★★★★★

Great quality fast delivery my son is very happy to have little dinosaurs on his things.

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Lstephanie
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4 /5
★★★★☆

Order arrived incomplete but very responsive after-sales service. Congratulations!

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Violene Bellec
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5 /5
★★★★★

I have been buying Vs labels for 5 years now and I am really happy with them. Well adhesive, hard to peel off and the kids are happy with the fact that they can choose the patterns. Also purchased over the years 2 poet snacks. I find myself very well. Only 2 flaws is the cost (quite high) and a bit too "heavy". Thanks

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Claudia P.
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5 /5
★★★★★

Most kind!!! The order I had placed did not arrive, I tried to track it to the post office but nothing. They kindly and promptly sent it back to me at their expense. I appreciated it very much!

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Stella Z.
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5 /5
★★★★★

Beautiful stickers. Never had any problems, a success !!!!!!! Fast shipping .

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Vilariño Fernandez Luisa Margarita
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5 /5
★★★★★

Impeccable service Pleasantly surprised Thank you, don't change a thing Khadija?

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Tezaoui Khadija
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1 /5
★☆☆☆☆

*Yes you since contacted me and now telling me I need to wait until the 25th there are still people writing on your Facebook Page this morning about orders not being received from ordering on the 2nd September. You are also still deleting peoples comments thank god I have my money back from Paypal it's the first and last time that I will ever be ordering from you. I receive things quicker from China its a joke* Never arrived and according to my tracking on my account it says delivered not sure how you would know that though when it isn't a tracked service contacted you with no reply thank god I paid on credit card as just got my money back really should avoid Facebook reviews are not good either and you have removed a lot of people's comments funny that!!!!!

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Lisa D.
Answer from Petit-Fernand
Hello Lisa, We are sorry to hear you haven't received your order yet. It was shipped a few days ago as a standard delivery without tracking, as per selected by yourself at time of checkout, and is still in the process of being delivered. You contacted us on Facebook yesterday and we have replied to your request, as well as your PayPal complaint. Jessica, Petit-Fernand
5 /5
★★★★★

Top quality

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Vanessa Grégoire
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5 /5
★★★★★

Good quality products, I will buy again if I need

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Susanna
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5 /5
★★★★★

Second time I've ordered here, and once again nothing to complain about. Perfect, good quality.

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Rachel Beyt
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5 /5
★★★★★

Very accessible site. Wide choice of labels. Perfect rendering.

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Corinne
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5 /5
★★★★★

Fast shipping

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Christine
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5 /5
★★★★★

This year, for the start of kindergarten, I ordered labels of all kinds and also two backpacks. I was very satisfied with everything.

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Giovanna
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5 /5
★★★★★

Super easy, super beautiful, super practical. I recommend it!

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Mégane Tranchese
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5 /5
★★★★★

This is already the second year that I have had the labels printed for my daughters' kindergarten, they last the whole school year and are easy to apply, however, you have to consider that the order arrives in 10 days so you have to anticipate the time.

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Stefania
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5 /5
★★★★★

Very easy to order via the website. It arrived quickly too. It was our first time and we are very happy with the result! I highly recommend it.

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Laure
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5 /5
★★★★★

Highly recommended, very nice labels. They did not arrive on the estimated date and were sent back to me.

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Lourdes
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5 /5
★★★★★

As I do every year, I order my labels for my daughters and I'm always so delighted and so are they because we can change the theme every year and they love it! This year we've added diaper bags to the order, and the quality is top-notch.

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Marie-charlotte Soudy
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1 /5
★☆☆☆☆

I have been buying from Petit-Fernanda for eight years now but unfortunately I find that the quality is not what it used to be. The thermoadhesive labels come off easily and so do the object labels.

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Patrizia M.
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Answer from Petit-Fernand
Dear Patricia, It is not normal for labels to come off if the instructions were carried out correctly. We have contacted you so that we can help you. Good day Alessio, Petit-Fernand
5 /5
★★★★★

Perfect and fast

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Mlle Martre Camille
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5 /5
★★★★★

Beautiful and good quality. I recommend it!

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Charlene
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