★★★★★
based on 137529 reviews published
Latest negative customer reviews
So far I haven't received my order and after a reply from the after-sales service saying it would arrive before March 1st, it's now the 3rd and still nothing. And no message to keep me informed as previously mentioned in a more than unsatisfactory e-mail. My niece recommended you, but I don't think so!
We are very sorry that your order has not yet arrived.
We have just contacted you to help you in this situation.
Have a nice day,
Camille C-MonEtiquette
After 2 days the labels peel off at the first wash - very disappointed
I'm sorry to read your message.
Our labels are normally designed to withstand washing. It is therefore not normal for your labels to come off like this.
We hope that the solutions proposed by our customer service are suitable for you 😊
Have a nice day,
Camille C-MonEtiquette
Order not collected
We are sorry to read your message.
We have just e-mailed you several solutions to help you as quickly as possible in this situation. 😊
Have a nice day,
Camille C-MonEtiquette
It is nefarious your page you advertise free shipping when then you send it to a point pack does not arrive home on top they lost my labels do not solve anything. And when they try to see their mistake they make it again sending it to another point to go pick it up when you should send it directly to the mailbox at home is supposed purchases over 20€ is free but not one leaves 24€ and what I get is to go pick it up where they say I do not think I will stop buying from them and recommend them.
I am sorry that the delivery methods offered did not meet your expectations.
We offer delivery to a SEUR collection point from 19€ as indicated on our website. Then you have home delivery also available with SEUR.
We are sorry if this has caused confusion 😔.
Good day,
Camille Petit-Fernand
I ordered what I thought were stickers for clothing. They took a long time to arrive, were too big to fit on clothing labels and when they came unstuck from clothing labels after one wash, I contacted the company to complain. They requested a photograph which I sent and they did not respond. When I chased this up they said that I had bought the wrong stickers - stickers intended for objects. I would never knowingly have spent £12 on stickers for objects. The inside cover of the booklet doesn't mention stickers for objects - only stickers for clothes. The customer service person acknowledged how confusing the website was but did not replace the order with clothing stickers. They offered a 20% off code instead. I don't think this is adequate. I note that the website is now clearer about labels for objects vs clothing and that a banner at the top states delivery is delayed. I will not be using this company again when faster delivery, better value stickers that actually stick and are clearly marketed are available from other companies.
It is now the 2nd time that my order did not arrive and I only got my money back thanks to Paypal buyer protection.
Shipment received too late. We had to hand-mark Mom's clothes when she went home.
We are very sorry that your order arrived too late.
We hope, however, that the product you received meets your expectations.
Have a nice day,
Camille C-MonEtiquette
The stickers lastest 2 washes maximum. Such a shame for how much they cost to be completely wasted so quickly.
Order still pending... To this day, I still haven't received my order. It's been almost 1 month... What a shame! I do not recommend this site.
Package not received .
Hello, I still haven't received my order so I can't evaluate the product.
I bought some self-adhesive clothing labels. They lasted... until the 1st wash. And then all I had to do was peel them off the drum of my washing machine... I'm very disappointed...?
I have never ordered from this company so no idea why I keep getting emails from them with my order updates and they have now asked for a review! It's either a scam or someone else is using my email address to order from them?!?
I always reach the product
I never received my order!
I was quite disappointed this time I've ordered several times before and the last two times the spacing between the stickers has increased and the quality is no longer what it used to be
I did not receive the article
I have been buying labels from Petit Fernand for at least 5 years. Sometimes the order arrives longer than the guaranteed delivery time, but this time I needed the labels for my son's birthday so I paid extra to make sure they arrived on time. Unfortunately, they arrived 4 days late. I didn't even pick them up at the depot. Petit Fernand refunded me the extra shipping costs, but I followed the delivery time and the product was just shipped late. I should have received a refund for the labels as well. Too bad. The product is always beautiful and useful, but this happening created for me.
I still haven't received my order and yet I paid for fast shipping!!!! Too late now because my daughter has gone on a trip without her name tags !!!!!!!
They sent me someone else's stickers. The replacement ones seem fine but they arrived about 3 weeks after I ordered them. I needed them for a children's camp and they didn't arrive in time. I would not expect a small simple order to take 3 weeks. Polite customer service but no refund or discount was offered. Dissatisfied customer.
Disappointed with the labels which are very hard to remove, and come off the garment after 2 washes. First time for me for the attractive price but disappointed.
Backpack strap lacks sturdy, comfortable straps for kindergarten children
I did not receive my order 🙁
Very good labels despite the high price, but the customs clearance fees are very expensive and not stipulated in the sale.
I have not received my order and no explanation has been given to me. Please I request a refund of my money.
I never received the labels and the service department never replied I will not buy again, little seriousness.
Clothing labels are much too big. Read the glue on the labels.
I used iron-on labels. Despite following the 8sec procedure under the iron, the labels come off with each machine wash. I've already ironed the labels twice, but to no avail.
I wanted iron-on labels, not labels on clothes.
I bought 100 self-adhesive labels, they come off in the wash, poor quality, disappointed, don't recommend.
I have not received my order
Stickers fall off after a week. I do not recommend for clothing.
Bjr I am still waiting for the labels since more than a month although they are paid. Labels in the name of Beyne Lucienne .
I am extremely disappointed. This is the 4th time I've ordered from them. Now my order hasn't arrived and I can't contact customer service. Money gone, no goods and no feedback. What a shame, I'm really disappointed.
I HAVEN'T RECEIVED MY 1ST URGENT ORDER IN CHRONO POSTE AND IT'S A SCAM?
Still haven't received my labels, no follow-up.
My order was cancelled because the shipping company did not handle the shipment to the Canary Islands.
I still haven't received my order, it's embarrassing.
I absolutely did not receive the labels in time! So I didn't get them back
I'm asked for my opinion even though I still haven't received my order, 6 days late! No information from the site. But I know I'll receive it, because I always give in like that.