/10
★★★★★
based on 135628 reviews published
★★★★★
based on 135628 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I ordered 3 times from you: 1st time perfect, 2nd time the package never arrived, and 3rd time I paid to receive my package in 4 working days, it arrived 10 days later... when I had to find another solution. Very disappointed.
Anne Catherine V.
purchased on 15/07/2025
Translated review
Answer from Petit-Fernand
Hello Anne-Catherine,
Thank you for sharing your experience.
We are however sorry to note this anomaly during delivery.
We hope that the solution provided by our customer service will suit you.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your experience.
We are however sorry to note this anomaly during delivery.
We hope that the solution provided by our customer service will suit you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I am happy but I ordered 3 names on labels for 3 different people and they all came in one package and I didn't like that, they should have put each one in a package, I had to unpack everything and distribute the labels and the loose iron-on paper, I didn't like that
Maria L.
purchased on 05/07/2025
Translated review
Answer from Petit-Fernand
Hello,
Thank you for taking the time to share your opinion.
Indeed, we send our labels in a single notebook. The only thing we send separately are our Packs.
However, our customer service is still available to help you.
Have a great day!
Camille Petit-Fernand
Thank you for taking the time to share your opinion.
Indeed, we send our labels in a single notebook. The only thing we send separately are our Packs.
However, our customer service is still available to help you.
Have a great day!
Camille Petit-Fernand
3
/5
★★★☆☆
I did not like the print quality. Moreover, the name is too small.
Katherine C.
purchased on 14/07/2025
Translated review
Answer from Petit-Fernand
Hello Katherine,
We are sorry that your order does not bring you complete satisfaction
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
We are sorry that your order does not bring you complete satisfaction
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I find the stickers way too wide for pens. They are displayed on pens on the side, which is why I assumed they were the right stickers.
Christin K.
purchased on 03/07/2025
Translated review
Answer from Petit-Fernand
Good day, Christin,
We offer various label formats for pens, including mini formats. Don't hesitate to call me next time so I can assist you further.
We offer
Have a nice day,
Customer service EsIstMeins
We offer various label formats for pens, including mini formats. Don't hesitate to call me next time so I can assist you further.
We offer
Have a nice day,
Customer service EsIstMeins
2
/5
★★☆☆☆
The labels do not peel off, had to use a cutter to peel them off...
Diane D.
purchased on 13/06/2025
Translated review
Answer from Petit-Fernand
Hello Diane,
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
To assist you as quickly as possible, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
To assist you as quickly as possible, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I ordered two personalized learning mugs, one was perfect, the other was delivered to me with a different design than the one I had chosen, so I was disappointed
Meyline A.
purchased on 12/07/2025
Translated review
Answer from Petit-Fernand
Hello Meyline,
We are sincerely sorry that the order received does not match what you ordered.
To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry that the order received does not match what you ordered.
To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Labels of lower quality than previous years. From the first wash, 4 labels found in the machine (despite washing 48 hours after applying the labels)
Audrey B.
purchased on 12/07/2025
Translated review
Answer from Petit-Fernand
Hello Audrey,
We are sincerely sorry that your labels have come off like this. Our products are designed to last over time. Therefore, our teams have just contacted you to assist you as best as possible.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry that your labels have come off like this. Our products are designed to last over time. Therefore, our teams have just contacted you to assist you as best as possible.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The quality is not amazing...
Marjolene T.
purchased on 12/07/2025
Translated review
Answer from Petit-Fernand
Hello Marjolene,
We are sincerely sorry that the quality of the products received does not meet your expectations.
Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry that the quality of the products received does not meet your expectations.
Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The personalized green small cotton bag is also perfect. However, I absolutely do not recommend the stamp.
Anaïs G.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Anaïs,
Thank you very much for your feedback.
Regarding our ink stamp, your feedback is very important to us! We have therefore just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your feedback.
Regarding our ink stamp, your feedback is very important to us! We have therefore just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Disappointed because the cutting of the labels cuts off a large part of the design... there is not much left in the end.
Fanny C.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Fanny,
We are sincerely sorry to see that your order does not bring you complete satisfaction.
Our customer service remains available if needed.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to see that your order does not bring you complete satisfaction.
Our customer service remains available if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I received the order and I am missing some items. I am a bit disappointed because I made a complaint and now I have to wait to receive it.
Karine E.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Karine,
We are sincerely sorry for this oversight that affected your order.
However, we hope that the products returned by our teams meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry for this oversight that affected your order.
However, we hope that the products returned by our teams meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
1 missing product + 1 product from another customer received
Charlotte L.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Charlotte,
We are sincerely sorry to read your message.
We hope that the handling of this incident by our customer service and the proposed solution meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your message.
We hope that the handling of this incident by our customer service and the proposed solution meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Disappointed with the water bottles, as soon as there was a small bump the decoration came off...
Sylvie M.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Sylvie,
We are sincerely sorry to read your message.
Our water bottles are designed to last over time. To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your message.
Our water bottles are designed to last over time. To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Delivery time too long The labels do not stick to all surfaces, especially pencils.
Emmanuelle R.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Emmanuelle,
We sincerely apologize for this delivery delay.
As for your labels, the quality of our products is our priority. Therefore, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
We sincerely apologize for this delivery delay.
As for your labels, the quality of our products is our priority. Therefore, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
No problem with the site and good communication regarding the order processing. I am a bit disappointed because the bottle has leaked several times, it needs to be held upright which is not easy with a baby.
Marine T.
purchased on 03/07/2025
Translated review
Answer from Petit-Fernand
Hello Marine,
Thank you for your feedback!
Our bottle is indeed designed for vertical use. However, once closed, it does not leak anymore. If you notice any anomalies, I invite you to contact our customer service via our contact form.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback!
Our bottle is indeed designed for vertical use. However, once closed, it does not leak anymore. If you notice any anomalies, I invite you to contact our customer service via our contact form.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Late delivery, a bit disappointed with the adherence, on the cap and backpack. Otherwise, very nice print.
Elodie L.
purchased on 09/07/2025
Translated review
2
/5
★★☆☆☆
Still have not recieved an order placed 3 weeks ago.
Kim B.
purchased on 25/06/2025
Answer from Petit-Fernand
Hi Kim, so sorry to hear that§ I will contact you to help.
Kind regards, Chiara, Petit-Fernand
Kind regards, Chiara, Petit-Fernand
3
/5
★★★☆☆
Nothing to complain about the labels. I wanted to order a personalized tasting box and I am disappointed. The design is actually a poorly stuck sticker with bubbles. Disappointing for the price of the tasting box.
Noëlla L.
purchased on 08/07/2025
Translated review
Answer from Petit-Fernand
Hello Noëlla,
Thank you for your feedback.
I am sincerely sorry to see that the box you received does not fully satisfy you. I will contact you to provide a solution.
Have a nice day,
Elise, C-MonEtiquette
Thank you for your feedback.
I am sincerely sorry to see that the box you received does not fully satisfy you. I will contact you to provide a solution.
Have a nice day,
Elise, C-MonEtiquette
3
/5
★★★☆☆
Too expensive for the few labels received... The quality seems to be there, however.
Stéphanie L.
purchased on 07/07/2025
Translated review
Answer from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback.
We understand your comment about the price — quality and customization are at the heart of our products.
Glad you noted that!
Have a great day,
Chiara – C-MonEtiquette
Thank you for your feedback.
We understand your comment about the price — quality and customization are at the heart of our products.
Glad you noted that!
Have a great day,
Chiara – C-MonEtiquette
3
/5
★★★☆☆
Good product but expensive, it can double the price of the labeled material for a pencil, for example.
Constance C.
purchased on 07/07/2025
Translated review
Answer from Petit-Fernand
Hello Constance,
Thank you for your feedback.
We understand your remark. Our prices reflect real quality work, made to last.
Glad that you like the product nonetheless.
Have a very good day,
Chiara – C-MonEtiquette
Thank you for your feedback.
We understand your remark. Our prices reflect real quality work, made to last.
Glad that you like the product nonetheless.
Have a very good day,
Chiara – C-MonEtiquette
3
/5
★★★☆☆
This time we ordered stickers for various items like clothing, shoes & objects. Everything is good here. Sensibly compiled in the small booklets and just as hoped. We also ordered 2 drinking glasses with straws. They turned out very, very nice and our children love them. Unfortunately, our daughter's drinking glass started to rust on the thread from the outside after just 1 week. That's really a shame. We will try to make a complaint and hope for the best. The other bottle did not have this issue. Maybe just a "Monday product".
Agnes D.
purchased on 26/06/2025
Translated review
Answer from Petit-Fernand
Good day Agnes,
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to get more information about it.
Have a nice day,
Customer Service EsIstMeins
2
/5
★★☆☆☆
A customer for many years, I bought labels as I do every year and this year lunch boxes as well, but what a disappointment, a sticker on top and poorly stuck that overflows from the edges with bubbles (3 bought, all 3 are like this) extremely disappointed given the price.
Charlene L.
purchased on 07/07/2025
Translated review
Answer from Petit-Fernand
Hello Charlène,
Thank you for your message, and we are truly sorry for your disappointment regarding the lunch boxes.
We have just contacted you by email to offer you a quick solution.
Once again, our sincerest apologies.
Best regards,
Chiara – C-MonEtiquette
Thank you for your message, and we are truly sorry for your disappointment regarding the lunch boxes.
We have just contacted you by email to offer you a quick solution.
Once again, our sincerest apologies.
Best regards,
Chiara – C-MonEtiquette
2
/5
★★☆☆☆
The staples are poorly positioned and puncture my labels...
Nathalie M.
purchased on 04/07/2025
Translated review
Answer from Petit-Fernand
Hello Nathalie,
I am sincerely sorry for this incident.
I just contacted you to propose a solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry for this incident.
I just contacted you to propose a solution.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Object labels way too big
Amandine D.
purchased on 04/07/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,
We are sorry to learn that the object labels you ordered are too big for the use you intend to make of them.
For your information, different sizes are available on our site. You can access them by selecting "shape" on our customizer
Have a nice day,
Camille C-MonEtiquette
We are sorry to learn that the object labels you ordered are too big for the use you intend to make of them.
For your information, different sizes are available on our site. You can access them by selecting "shape" on our customizer
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Quite disappointed with the iron-on labels... They tear and crack when the iron is placed on them... It was the first time but I much prefer the adhesive ones
Philippine P.
purchased on 05/07/2025
Translated review
Answer from Petit-Fernand
Hello Philippine,
Thank you for sharing your opinion.
I am sincerely sorry to learn about this issue regarding your iron-on labels.
To assist you, I have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your opinion.
I am sincerely sorry to learn about this issue regarding your iron-on labels.
To assist you, I have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
The small labels are poorly pre-cut and cut the pattern!!! For example, the rainbow no longer looks like a rainbow because a part is missing!!! Disappointed
Marine P.
purchased on 29/06/2025
Translated review
Answer from Petit-Fernand
Hello Marine,
I am sincerely sorry to read your message.
In order to understand the problem encountered and provide you with an appropriate solution, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to read your message.
In order to understand the problem encountered and provide you with an appropriate solution, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Very satisfied with my children's labels, however, those for my wedding are not centered at all, I am disappointed with these...
Lucie B.
purchased on 03/07/2025
Translated review
Answer from Petit-Fernand
Hello Lucie,
Thank you for sharing your feedback!
I am delighted that the labels for your children please you. However, I am sincerely sorry to hear that the labels for your wedding are not well-centered...
To assist you, I have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your feedback!
I am delighted that the labels for your children please you. However, I am sincerely sorry to hear that the labels for your wedding are not well-centered...
To assist you, I have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I am a bit disappointed with my order. I placed two orders thinking I had made a mistake with the size of the labels, as I wanted thinner labels for the pens. Upon receiving the second order, identical to the first, I realized that in reality, there is only one label format for the items. However, on the site, the mention "pen" does appear, which suggests that there is an appropriate format. But when you click on it, it simply redirects to the classic labels, which are far too large for this type of use. I think it would be helpful to make this information clearer on the site to avoid this kind of confusion.
Julie G.
purchased on 03/07/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your feedback.
I am sorry to hear that the labels you received do not quite meet your expectations.
There are indeed several label formats for pencils. To select the different sizes, you can click on "shapes" and choose the size that best fits your pen or marker.
I have just forwarded your suggestion regarding highlighting this on our site to the relevant service. Your feedback is very important to us as it allows us to constantly improve.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback.
I am sorry to hear that the labels you received do not quite meet your expectations.
There are indeed several label formats for pencils. To select the different sizes, you can click on "shapes" and choose the size that best fits your pen or marker.
I have just forwarded your suggestion regarding highlighting this on our site to the relevant service. Your feedback is very important to us as it allows us to constantly improve.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Not the right format I wanted. Maybe I made a mistake.
Amélie V.
purchased on 01/07/2025
Translated review
Answer from Petit-Fernand
Hello Amélie,
We are sincerely sorry to read your message.
When placing your order, you can contact our customer service to confirm with our team the products you have selected.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your message.
When placing your order, you can contact our customer service to confirm with our team the products you have selected.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Not enough labels and does not communicate the tracking number
Aurélie F.
purchased on 02/07/2025
Translated review
Answer from Petit-Fernand
Hello Amélie,
I am sincerely sorry that the selected quantities are not sufficient for your use. You can adjust them to your new needs during your next order 🙂
As for the tracking of your order, you indeed chose a standard shipment without tracking. If you wish to obtain a number for your next shipment, you can select our tracked shipping.
Our customer service is available if needed.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry that the selected quantities are not sufficient for your use. You can adjust them to your new needs during your next order 🙂
As for the tracking of your order, you indeed chose a standard shipment without tracking. If you wish to obtain a number for your next shipment, you can select our tracked shipping.
Our customer service is available if needed.
Have a nice day,
Camille C-MonEtiquette