Reviews Petit-Fernand

9.2/10
★★★★★
based on 52128 reviews published

Latest customer reviews

5 /5
★★★★★

Great product, super value for money

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Silvia M.
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5 /5
★★★★★

Very nice snack box, my daughter loves it.

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Fab
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5 /5
★★★★★

Absolutely great stick on name labels for school clothing. They are vibrant and durable as advertised at a great price. I have bought for my two boys and will do so again.

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Stephanie
4 /5
★★★★☆

Positive experience for the third time. Very good graphics, colors and quality. The themes are always the same but the service very good.

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Sara
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3 /5
★★★☆☆

The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.

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Jl
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Answer from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
5 /5
★★★★★

Order processed quickly And

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Sandra Cantinol
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4 /5
★★★★☆

I've been ordering for 7/8 years and I'm always satisfied. Quality products for a fair price. Fast service. I had a small problem and customer service is very responsive. I appreciate this type of service.

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V Vincent
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5 /5
★★★★★

For speed

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Rita Isabel GarcÍa GarcÍa
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5 /5
★★★★★

After-sales service that listens and responds quickly. Fast shipping. Thank you very much.

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Mr
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5 /5
★★★★★

I have purchased both clothing labels and labels for my daughter's various items from them and after a year of nesting they are all still intact well adhered and with perfect colors. This year I purchased personalized cotton bags and I am very pleased with the printing, bright colors and speed of delivery.

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Romina P.
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5 /5
★★★★★

The quality is super. The best labels. Hold up in the dishwasher, washing machine and during sports. We will order again and again for the kindergarten course. Thank you.

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Natalia
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Answer from Petit-Fernand
Dear Natalia, thank you very much for ordering from us 🙂
5 /5
★★★★★

Super !!! Everything was PRIMA

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Betina B.
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Answer from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Good product

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Nora
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1 /5
★☆☆☆☆

Order placed on August 18 and, after almost a month, only one product arrived! Excessively slow shipping and bad service.

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Camilla
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Answer from Petit-Fernand
Good morning Camilla, we are sorry to hear about this delivery anomaly. We have already taken the necessary steps to be able to provide a solution. However, we remain available and wish you a good weekend. Alessio, Petit-Fernand
1 /5
★☆☆☆☆

I still haven't received my labels! How can I let you know what I think?

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Ludivine Chauvineau
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Answer from Petit-Fernand
Hello Ludivine, Your order is being delivered. It should arrive in your mailbox shortly. We have also contacted you by e-mail to discuss your order. All the best, Ophélie C-MonEtiquette
1 /5
★☆☆☆☆

I bought a water bottle for my daughter. I'm very disappointed, it's really heavy and the cap is impossible for a child to open. 22 e for not using it. What a shame!

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Julie
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Answer from Petit-Fernand
Hello Julie, Please do not hesitate to contact our customer service department so that we can help you. Have a nice day, Ophélie C-MonEtiquette
5 /5
★★★★★

Brilliant labels! Most definitely will use again!

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Ashley B.
5 /5
★★★★★

Super happy with my first purchase, thank you very much Highly recommended Very friendly customer service, replies within 1 hour Many thanks

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Benat Zaza
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1 /5
★☆☆☆☆

I placed the order on August 29,they say that the labels are sent in 48h.they were sent on the 4th and arrived on September 12.it seems to me a long time 2 weeks to receive some stickers.I will not repeat,besides I had to call a 902,I left a message on the answering machine and no one contacted me.The quality of the labels at least is good,but the girl started school with everything unlabeled.

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Carmen “pispi” Manso
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Answer from Petit-Fernand
Good morning, We are sorry to hear that you had to wait so long to receive your labels. We hope you still like our products. Hello, Camille Petit-Fernand
5 /5
★★★★★

Beautiful, long-lasting labels with free stickers that kids love.

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Gc
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1 /5
★☆☆☆☆

I have not received my order

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Boudouris Ethann
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Answer from Petit-Fernand
Hello, an e-mail has just been sent to you with various options for dealing with this incident. Have a nice day, Ophélie C-MonEtiquette
5 /5
★★★★★

Great products. The labels are beautiful and the little stickers are great as gifts. And I love the packaging with the little cardboard animals to build and color.

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Madame Severine Chevrier
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4 /5
★★★★☆

Easy to stick on cloths

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Patience M.
1 /5
★☆☆☆☆

Very long shipping, tomorrow is 10 days, go ahead and buy elsewhere you also get free shipping, not worth it, the internet is full of label sellers

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Elena P.
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Answer from Petit-Fernand
Good morning Elena, we are sorry for this delay on the part of postal services. Please feel free to contact us at [email protected] and we will do what is necessary to help you. Have a great day
2 /5
★★☆☆☆

Having paid for rapid delivery via chronopost, delivery scheduled for 02 September, I only received my parcel on Monday 4 September. Big disappointment for me who wanted to label my children's things before the start of the new school year.

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Koutele Maxime
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Answer from Petit-Fernand
Hello, We are very sorry for this incident. We have opened a complaint on Chronopost following this late delivery. We have also reimbursed you for the delivery costs incurred. Have a nice day, Ophélie C-MonEtiquette
4 /5
★★★★☆

Super great stickers for school and the personalized lunch box made eyes sparkle. Only the delivery time was really very long, almost too long therefore 4 stars

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Tajukilimani
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Answer from Petit-Fernand
Thank you very much for this great review. Delivery always takes a little while because we are a French company sending the products from France, so delivery may take longer than expected. However, we have no control over the postal service. We are very pleased that you like the stickers! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

UPDATE: received a full refund and ordered different stickers that have been great, also really good customer service, thank you. Really disappointed with the stickers this time around. I've been ordering for a few years now and always been great but this time they don't stick very well and keep peeling off everything *no email received as of yet*

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Nicola
Answer from Petit-Fernand
Hello Nicola, We are sorry to hear that the quality of our object labels hasn't been satisfactory this time around. We have now contacted you by email to offer a suitable solution. Jessica, Petit-Fernand
5 /5
★★★★★

Good product, adequate price, good quality. We repeat year after year, always with excellent results.

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Jesús Ruiz
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5 /5
★★★★★

Only the shipping took a little long. Otherwise, the stickers are super cute and easy to use.

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Melanie Z.
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Answer from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Complete and fast

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Sabrina Baudry
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3 /5
★★★☆☆

Nickel label, correct delivery time. However, the gourd we received was damaged. We reported it and no reply. Too bad, I wouldn't recommend it and wouldn't recommend it either.

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Lp
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Answer from Petit-Fernand
Hello Laureen, Thank you for your message. We've contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
5 /5
★★★★★

Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!

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Invité
1 /5
★☆☆☆☆

I have not received

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Paula
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Answer from Petit-Fernand
Good morning, We are sorry to hear that Correos has not yet delivered your order. Our customer service team has been in contact with you to help you with this situation. Good morning, Camille Petit-Fernand
4 /5
★★★★☆

Everything was great, except that shipping took longer than previously stated. But the labels are great.

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Selina S.
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Answer from Petit-Fernand
Thank you very much for this great review. We are very pleased that you like the stickers! Delivery always takes a little while as we are a French company. The products are shipped from France, so delivery may take longer than expected. However, we have no control over the postal service. Have a nice day, ? Elise, EsIstMeins
1 /5
★☆☆☆☆

The company advertises 48-hour production and immediate dispatch - unfortunately, in my case, production has already taken around 14 days. Hands off this store from France!

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Karli V.
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Answer from Petit-Fernand
Hello Karli. We are sorry that it has taken 14 days for your order to reach us. It is very rare that the post office takes so long. We do indeed produce within 48 hours and then pass the orders on to the post office. Normally delivery takes 2-6 days, but we cannot influence the post office if there are delays. Please get in touch with us to discuss this matter. We are here to help! LG, Ana
2 /5
★★☆☆☆

I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.

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Roseline
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Answer from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
5 /5
★★★★★

I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.

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Camille
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5 /5
★★★★★

Had an amazing experience with this company and the product is awesome

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Cas
1 /5
★☆☆☆☆

I paid 10 for express delivery in 48h, the parcel arrived in 96h... missed my daughter's first day of school.

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Lila Bellamy
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Answer from Petit-Fernand
Hello Lila, Thank you for your message. We've contacted you by e-mail to offer you a solution for this delivery incident. Have a nice day, Ophélie C-MonEtiquette
1 /5
★☆☆☆☆

I bought 2 bottles of very good quality but the snack box is much less so. The label with the design and name is simply glued on. It's supposed to be machine washable but the machine will probably permanently remove the design. Rather disappointed

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Bouaita
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Answer from Petit-Fernand
Hi Nadia, Our customizable snack boxes are microwave and dishwasher safe. However, we recommend cleaning the lid with a soft sponge for the stickers to stay on better. Have a nice day, Ophélie C-MonEtiquette