9.1/10
★★★★★
based on 136864 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Well, the only thing is that I found the envelope with the labels on the stairs of my building lost, and I didn't like that because since I spend the money the delivery should be in hand and not leave the product to the good luck of the one who finds it, that's why that score, because I think that's also very important, to make sure that the product reaches the right customer.

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Miriam Gomez Moreno
Translated review
Answer from Petit-Fernand
Dear Miriam, Thank you for your message. I am sorry that you waited a little bit for your order. Indeed, we are working to improve our shipping times and quality. Good afternoon, Montse.
2 /5
★★☆☆☆

I ordered and received iron on clothing labels. The design was good and as expected BUT they did not peel off the sheet easily for me to actually use them and ended up stretched or ripped at the edge where I had struggled to peel them off. Also the protective paper sheet was missing for me to use when ironing them onto the clothes so I had to use my own greaseproof kitchen paper. Really disappointed. Will order from a different company next year.

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Ldennis
Answer from Petit-Fernand
Good afternoon Leoni, I am sorry you had difficulties with your labels. And sorry you didn't receive the protective paper. I will send you a message to find a solution 🙂 Xia
3 /5
★★★☆☆

I ordered some iron on name labels which came promptly in a booklet form - quite handy and they're easy to store and locate in this form. They're quite difficult to remove from the paper backing itself - the individual labels require some force to remove. Time will tell if they'll last through the washing machine.

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Mana
Answer from Petit-Fernand
Hello, I am sorry you had difficulties removing the labels. I have sent you an email regarding this issue. Xia
2 /5
★★☆☆☆

I didn't receive the labels before my son left for his internship! What a shame! (Ordered a week before departure). A friend received hers in 48 hours!

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Audrey Poullard
Translated review
Answer from Petit-Fernand
Hi Audrey, I'm really sorry about that 🙁 Please don't hesitate to contact us by email if you still haven't received your order 🙂 Very nice end of day to you, Zoé
3 /5
★★★☆☆

The handwriting is very small when printed... You need good eyes... I'll choose another one next time...

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Alice
Translated review
Answer from Petit-Fernand
Hi Alice, font sizes do vary depending on the font you choose! Don't hesitate to look at the preview to select the best font for you! Have a nice weekend?
3 /5
★★★☆☆

Reductions don't work

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Emmanuelle Blain
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Answer from Petit-Fernand
Hello, please do not hesitate to contact us if you encounter a problem with a particular discount code, we will be delighted to help you! ??? Have a nice weekend?
3 /5
★★★☆☆

Very pretty, fast shipping, sticks very well on clothes, but I find it a bit expensive for 30 labels.

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Melanie Letue
Translated review
Answer from Petit-Fernand
Hello, thank you for your opinion! I hope you enjoyed your labels?? Have a nice weekend?
3 /5
★★★☆☆

I bought the first time 3 years ago I was satisfied so I renewed an order in August and the disappointment the cutting of the labels was poorly done it is very difficult to remove them they are ripped off every other time. Too bad, I'm disappointed!

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Adeline Geoffroy
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for your comment. You must have received a defective batch, I'm sorry. I'll send you a private message right away so that we can find a solution together 🙂 A very nice day to you, Zoé
3 /5
★★★☆☆

Not as I expected.

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Ebru Y.
Translated review
Answer from Petit-Fernand
Hello Mrs. Yilmaz, We are sorry that our adhesive labels do not meet your expectations. I have just sent you an email so that we can get in touch. With kind regards from France, Maïté from the Esistmeins team
2 /5
★★☆☆☆

Hello Disappointed because I glued as indicated the indications but comes off. Sincerely

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Safia Laouini
Translated review
Answer from Petit-Fernand
Hello Safia, Thank you for your comment, this is indeed not normal 🙁 I'll send you a private message right away so that we can find a solution. A very nice day to you, Zoé
3 /5
★★★☆☆

Disappointingly, the transparent surface does not peel off in the cut areas. The stickers are therefore difficult to remove. I've always been happy with your products, but this time I think there was something wrong with the design.

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Valerie
Translated review
Answer from Petit-Fernand
Hello Valérie, Thank you for your comment. You must indeed have come across a defective batch, I'm very sorry about that. I'll send you a private message right away so that we can find a solution together 🙂 A very nice day to you, Zoé
3 /5
★★★☆☆

I ordered 2 weeks ago paying normally, everything went well, yesterday I wanted to take advantage of an offer Gémo, impossible to make the payment of 2 since it was a free pack, so I do not know where it is, probably not pass since not pay the 2, too bad! but too bad!! it does not give a good image

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Brilain
Translated review
Answer from Petit-Fernand
Hello ! For partnership with Gémo, you can choose Pack Gémo and then insert your discount code? Don't hesitate to contact us if you have any questions! See you soon!
3 /5
★★★☆☆

Some of the label cut-outs, especially the smaller ones, were not sufficiently marked. As a result, it was impossible to remove them and use them? Luckily, only a few labels were affected

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Client
Translated review
Answer from Petit-Fernand
Hello, Thank you for sharing your experience. We're sorry to hear that the cutting of your labels is not as desired. I will send you an e-mail so that we can get in touch. Have a nice day, Maïté
3 /5
★★★☆☆

Not as great as I was hoping. Stuck them on the clothes label's as directed and left them for a few days (says 24 hours) before washing and they have all started to peel around the edges on their first wash!

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Emma
Answer from Petit-Fernand
Hi Emma, I am sorry the labels have not worked. I have sent you an email regarding this issue. Xia
3 /5
★★★☆☆

Quite disappointed with the self-adhesive labels for clothes, 3 tries and everything is gone while it was on 30 degrees, I think everything will end up like that, I will no longer order to put money in the trash, I hope that those on objects will hold better.

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Client
Translated review
Answer from Petit-Fernand
Thank you for sharing your feedback. I am sorry that you have encountered difficulties with our self-adhesive clothing labels. I'm sending you an e-mail right now so that we can find a solution together. See you soon! Maïté
3 /5
★★★☆☆

The water bottle is very nice but the cap is quite tricky to handle, it happens that it seems to be screwed on correctly but in reality it is not and it leaks. If I could suggest to change the type of the cap.

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Francesca
Translated review
Answer from Petit-Fernand
Good morning, thank you for your valuable feedback on our products. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3 /5
★★★☆☆

The stickers are good but the delivery is very slow. Maybe you should just say that it can take up to 14 days.

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Ana R.
Translated review
Answer from Petit-Fernand
Hello Mrs. Raposo, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days as the goods come from France, so the delivery time is the decisive factor. We hope that you will now enjoy your order 🙂 With kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆

Good but far too expensive a pity

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Jörg S.
Translated review
Answer from Petit-Fernand
Dear Mr. Schumacher, Our goods are produced in Bordeaux and sorted and packed by hand. Our quality is important to us and of course this has a price. Therefore we produce everything by hand???? and with heart ?? on site so that your children can enjoy the beautiful labels ? With kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆

You have changed the packaging of the thermo labels, which are difficult to peel off. Too bad I've been using your service for years!

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Brigitte
Translated review
Answer from Petit-Fernand
Hello Brigitte, Thank you for your message. It's true that we had changed the packaging of our iron-on labels - but normally they peel off just as well. I'll send you an e-mail so that we can work out a solution together. See you soon! Maïté
2 /5
★★☆☆☆

I'm disappointed because the red is not red but orange and the pale pink labels with white writing are illegible, the name written in white is not visible. The rendering is very different from that on the website. This is the 1st year I've been disappointed; previous years were fine.

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Nathalie Valentin
Translated review
Answer from Petit-Fernand
Hello Mrs Valentin, Thank you very much for your review of our labels. We are very sorry that they did not meet your expectations. I have just sent you an e-mail so that we can find a suitable solution. See you soon! Maïté
3 /5
★★★☆☆

Always loved p-f and bought my children's school name tags here, but the last 2 lots ordered were unusable because the sticker hadn't been cut properly so was impossible to remove from the page in the book, and when I could I took loads of additional parts with it! Not tried this next order yet, so will see if I will be ordering from them in the future if finding somewhere new…..

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Gls81
Answer from Petit-Fernand
Good afternoon, I am sorry that you have received faulty labels. I really hope the next labels you receive will be better 🙂 I will send you an email to find a solution regarding your previous labels that did not work. Xia
3 /5
★★★☆☆

Fast as always, I've been starting with them for several years now. I find that since last year the labels don't hold up as well. So I'm thinking of testing the competition. Because I'm a bit disappointed. It's a shame.

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Mme Correia
Translated review
Answer from Petit-Fernand
Hello Mrs Correia, Thank you for sharing your experience with our products. We are sorry to hear that you are no longer satisfied. Please be assured that our customer service team is at your disposal - even in the event of quality problems. I will then send you an e-mail so that we can find a solution to your satisfaction. Have a nice day. Maïté
2 /5
★★☆☆☆

I can barely read the labels the font is tiny and needs to be in bold. We won't be using these again.

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Anne
Answer from Petit-Fernand
Good afternoon Anne, I am sorry you are unhappy with the labels. There are different font options. Perhaps another time you could select a bolder font. Have a good day 🙂 Xia
2 /5
★★☆☆☆

Easy-to-use site, easy-to-order. On the other hand, no renewal: always the same colors and patterns for several years, too bad! And above all, I was very disappointed to receive a discount voucher 2 days after confirming my order! I'll probably look elsewhere next year....

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Syndie
Translated review
Answer from Petit-Fernand
Hello Syndie, Thank you for taking the time to share your thoughts with us. We listen to our customers - if you have any suggestions for new designs, please don't hesitate to contact us 🙂 Have a lovely day Maïté
3 /5
★★★☆☆

I like your site but I'm still waiting for my 4 euro refund.

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Audrey Collinet
Translated review
Answer from Petit-Fernand
Hello Audrey, thank you for your message! I've contacted you by email to discuss the details ?? Good evening, Léa?
2 /5
★★☆☆☆

Clothing stickers seem okay but the item stickers wont stick unsure if there q faulty batch or not, but probably unlikely to return and purchase again.

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Mrs W.
Answer from Petit-Fernand
Good afternoon I am sorry to hear you have had problems with your labels. I will send you an email to find a solution. Xia
2 /5
★★☆☆☆

Ordered but never received I'm very disappointed

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Theodora Kaine
Translated review
Answer from Petit-Fernand
Hello Théodora, we're sorry to hear that you haven't yet received your labels? We've contacted you by e-mail to validate the delivery address and find a solution! See you soon! Léa
2 /5
★★☆☆☆

Can't really rate as I haven't yet received these

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Helen M.
Answer from Petit-Fernand
Good morning, I am sorry you haven't received your order. I have sent you an email to find a solution 🙂 Xia
3 /5
★★★☆☆

The products and quality are great, very good. The problem is that they take a long time to deliver the orders and on top of that they work with Correos for the shipments. Where I live, the Correos don't even bother to try to deliver the package and have it directly in the office to go pick it up without warning or notifying anything. They are open 3 hours a day and you have to wait in line for half an hour to be served. They should work with another parcel delivery agency that is more professional, effective and serious.

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Anna Coromina
Translated review
Answer from Petit-Fernand
Good morning Anna , I ask you to accept our sincere apologies for the delay. Unfortunately, Correos does not respect our deadlines and therefore we are trying to find new partners to make our shipments. We are still glad that you like our products ! Have a nice day, Maialen
3 /5
★★★☆☆

The labels are nice and made well,hope they last!I am sorry that in the order I was not sent the paper for the self-adhesive ones as specified.Error or forgetfulness?

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Laura
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
2 /5
★★☆☆☆

Hello, I've had problems with the labels, I've always been happy with the result, but for the last shipment the clothing labels were printed incorrectly, so the writing is off. As a result, there's a bit of white on the colored labels for my two children, and the last letter of my daughter's surname is cut off. As a result, I'm not very happy with the clothing labels. Nothing to complain about for my daughter's object labels.

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Aurélie Dubreucq
Translated review
Answer from Petit-Fernand
Hello Aurélie, we're very sorry about this production error? I've contacted you to get more information about the labels concerned so that we can send them back to you! See you soon? Léa
3 /5
★★★☆☆

The labels are beautiful, and I particularly liked the fact that, compared with other labels you find, these ones have motifs that aren't extremely gendered. Unfortunately, a good 20% of the self-adhesive labels on the clothes fell off in the first wash. This means we'll need to buy new ones often.

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Maria
Translated review
Answer from Petit-Fernand
Hello Maria, we're sorry to hear that you're having problems with the labels? I've contacted you to get more information and find a solution! See you soon? Léa
3 /5
★★★☆☆

My order has not yet arrived

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Nivea Da Hora Nascimento
Translated review
Answer from Petit-Fernand
Good morning, please accept our sincere apologies for the delay. Unfortunately, the Post Office does not respect our deadlines. We have sent you an email in order to solve the problem as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

Very poor quality of the mini labels ... I had the same problem with my previous order, they were very difficult to remove and therefore damaged. I'm reordering for back-to-school, having obtained a 25% discount following the order delay, but the mini labels are still just as difficult to peel off. Unfortunately, I'm going to look for another supplier...

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Nadège Charlot-loison
Translated review
Answer from Petit-Fernand
Hello Nadège, we're very sorry about this production error? I've contacted you to get more information about the labels concerned so that we can send them back to you! See you soon? Léa
3 /5
★★★☆☆

There was a staple on the first 2 labels of each plate. Too bad.

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Emilie
Translated review
Answer from Petit-Fernand
Hello Emilie, we're sorry about this production error? I've contacted you to get more information about the labels concerned so that we can send them back to you! See you soon? Léa
3 /5
★★★☆☆

The website says delivery is within 48 hours, unfortunately my order took 3 weeks to be delivered.

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Nikolett V.
Translated review
Answer from Petit-Fernand
Hello Mrs. Veres, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France. This information can also be found on our website. We hope the products meet your expectations and that your children enjoy them ?? ?? With kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆

The labels are beautiful. However, the delivery time is very long. I recommend ordering well in advance.

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Elisa
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3 /5
★★★☆☆

Labels look great but extremely difficult to peel off so haven't been able to use them

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Laura
Answer from Petit-Fernand
Hi Laura, I am sorry that the labels are not peeling properly for you. This is not what should happen. I will send you a message to find a solution 🙂 Xia
2 /5
★★☆☆☆

Came off after washing and transferred to other items of clothing. I am disappointed with the product.

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Jenny
Translated review
Answer from Petit-Fernand
Hello Jenny, Thank you for your message. We are sorry to hear that our labels are causing you problems. We will be happy to come back to you with a customized solution - I have just sent you an email. Kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆

The products delivered are as described. Unfortunately, we had a delivery time of 3 weeks.

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Yvonne D.
Translated review
Answer from Petit-Fernand
Hello Mrs. Dietz-Hussein, Our goods are produced in Bordeaux within 48 hours and sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France, so the delivery time is the decisive factor - especially in the summer months. We hope you are nevertheless satisfied with your labels and that your children will also enjoy them ? With kind regards from France, Maïté from the Esistmeins team