Reviews Petit-Fernand

Received the wrong items with the wrong name. Still waiting for a response from customer care

I got the evaluation request before I got the product, even though I got the email that my order had been shipped more than two weeks ago. School started and I naturally had to make other arrangements. I would say there is no point in sponsoring fast delivery if you then fail to deliver what you promise. I do not recommend this site.

2 weeks and still not arrived!!

You've asked me for a review, but i still haven't received my product yet!

No order collected and no way to reach service

Still haven't received order! Again!

I was sent the order for another customer. Whilst the customer service response was quick, the redelivery of my actual order has still not arrived yet and there was no prioritising of this - I was told it would be the usual 48 hours (and then delivery appears to be taking a week or two at least). Don't order if you want the items quickly, allow at least a month or two to receive your goods. I won't order from here again.

Nefarious customer service, slow and only in French. Extremely slow delivery service, one month to receive 24 labels, shameful.

The order I placed has not arrived yet. I don't know how long they indicate and when you send an email to know the status of the order, you receive a generic email without giving you any information. Very disappointed.

I still have not received the goods,despite the fact that it has been a good 17 days since I placed the order.

Order placed and did not arrive at its destination; I have requested a refund and have not received a response.

Never received the paper, useless company.

The order took a very long time to arrive (obviously, much later than the start of the course), at no time did I receive a tracking link nor was I notified of when I would receive it. Today I found it in my mailbox, no one told me that it would be delivered this way. Although it is the responsibility of Correos España, Petit-Fernand should choose the transport companies that can provide better service to users.

I would like to be able to give an assessment of the product but the truth is that it never arrived. I claimed on September 15 and they told me they would see how to fix the problem, on September 20 I am still waiting for an answer. I am still waiting for a reply on September 20. It's a shame, you buy with great enthusiasm and in the end your child has nothing the first month of school.

Order placed on 6/09 , to date still not arrived despite taking into account the 10 working days of shipping. If they do arrive, they will no longer serve their purpose, so I will ask for a refund

It looked cool, but I can't speak to the quality, I never got my order. I had tracking number that I looked up and it was always stalled. Hence my dissatisfaction.

As of today 9/20/21 I still have not received my order. Certainly I will not purchase from you again In any case I expect a refund of what I paid. Sandro Scarsella

The expected shipping time is unjustifiably excessive given the expected cost. The lining of the water bottle was ruined at the first paleggerò bump.

21 days later I still have not received the order and after claiming it 2 times they do not give any solution and they have ignored it.

Sorry to put this negative review. Order placed on September 2 and I still haven't received anything as of September 20.

The product that was advertised as fast shipping has taken almost a month...I thought it was already lost...In the general comments I read that everyone is the same. Once the product has arrived it corresponds to the characteristics specified in the purchase. I will not buy again.

After 1 month I am still waiting for the labels

Unfortunately this year I have to give a star because order that is shipped on September 6 still today September 20 has not been delivered. I consider very bad a delivery service that exceeds 2/3 working days here we are talking about 12 days. Considering that the post office also works on Saturdays for deliveries

The package has still not arrived after about 10 days after ordering

I have been ordering for 20 days and nothing has arrived

1 star is enough for the aesthetics of the label because they don't stand up to washing. I found it in the bottom of the drum of my washing machine after the first wash, so I'm really lucky that it didn't get into my filter or clog up other hoses and put my washing machine out of action.

I never received the order and never a response to my request for help to know where it was

Bad. As of today, 20 days after my order, I still have no word regarding shipping. Tried contacting them 3 times with no response.

Order dating back to 7/9 but I still haven't received anything and yet I don't live in Burundi but in Milan. Crazy. School started a while ago. Shameful!!!!!! Never again!!!! Will also follow deletion registration site

We have not received the order!

I have not received all the materials. I have asked for clarification and still have not received a response

Order placed in late August and never arrived. Untraceable shipping, vague, slow es inaccurate customer service, I still haven't even been able to get a response on my refund request! A real scam!

Discounts are a lie. The service and customer service is non-existent. I don't understand so many good reviews. 0 recommended.

Never received my labels

Deceptive size

Hello, I am disappointed with the labels, because once put on the pencils it comes off.

The labels have not arrived

Order placed on September 2 has not yet arrived

We still have not received the order and although we have claimed it, we have not heard anything. Very unhappy. We certainly do not recommend it.

Read so many good reviews so been tempted to order sticky school uniform labels from here. Huge disappointment as after second drying all came off!! Waste of money. Only one plus - design looks super cool for kids.