/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Colours varied a lot from the website so the name is really difficult to read - delivery was also quite slow
Jessica
Answer from Petit-Fernand
Good morning Jessica, I am sorry you find the names too difficult to read. The white font you chose can be slightly more difficult to read than another colour. Have a good day! Xia
2
/5
★★☆☆☆
I have not revived my order yet would love to know when it should arrive x
Scarlett D.
Answer from Petit-Fernand
Hello Scarlett, I will send you an email regarding your order 🙂 Xia
3
/5
★★★☆☆
The labels are very good but in the first wash several of them came off. So I was a little disappointed.
Mónica
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
One of the two gourds broke on the first fall, so it's a bit of a stretch for a children's gourd, especially when you're paying 20 euros for it.
Prin
Translated review
Answer from Petit-Fernand
Hello, I can understand your disappointment, this is not normal and should not have happened. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Sophie
3
/5
★★★☆☆
The clothing labels are very nice and useful, however, some are lighter in color than the others.
Rossella M.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry to hear that the labels. did not meet your expectations. Please accept our deepest apologies and we hope to have a way to regain your trust soon. Best Regards ?, Alessio
3
/5
★★★☆☆
Fast delivery and very pretty labels. However, after one wash the labels are already starting to peel off and I doubt they'll last long! (And I wash at 30 with a low spin) The price is right but next time I'll opt for a stamp pad I think. Too bad.
Elodie Pichard
Translated review
Answer from Petit-Fernand
Hello Elodie, First of all, thank you for taking the time to leave us a comment and for your satisfaction with the delivery times and the aesthetics of our labels. However, we apologize that there was a problem with your order, this should not happen and is not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
I honestly expect a better quality of the "glue" used. Compared to other labels I have purchased I found them less durable and easier to remove once applied (referring to object labels). Too bad about the quality of the design, purchase procedure and shipping (and I would also add customer service) were flawless.
Nocciola
Translated review
Answer from Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. We regret the product did not live up to your expectations. Please accept our sincere apologies, wishing us a way to regain your trust. Best regards ?, Alessio
3
/5
★★★☆☆
Nice toiletry bag with lots of space. One star deduction for the print which seems to me to be quite cracked/wavy. I think if water gets in there a few times it will come off.
Nb
Translated review
Answer from Petit-Fernand
The iron-on labels are machine washable up to 60° and tumble dryable. If you have a problem with your product, please contact [email protected] to find a solution.
3
/5
★★★☆☆
Hot-melt adhesive labels are becoming increasingly difficult to stick and fall off quickly.
Amanda Salas
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
I bought labels for my child's school supplies but I find that they don't really stick, especially on (round!) felt pens. It's a shame because I really like the selection.
Francois
Translated review
Answer from Petit-Fernand
Hello Francois, Thank you for your feedback. There are different sizes of labels, including a very thin size for sticking on pens. You can call our customer service department, who will help you make the right choice. Have a nice day. Emma
2
/5
★★☆☆☆
Interface to create your own labels > very nice Design possibilities > very nice BUT it doesn't stick at all > everything falls apart in the machine or with the day's rubbing; a particular shame (iron-on labels)
Victoria Barlemont
Translated review
Answer from Petit-Fernand
Hello Victoria, Thank you for your feedback. However, we apologize that there was a problem with the labels when they went through the washing machine. This should not happen and is not normal. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for the inconvenience. Emma
2
/5
★★☆☆☆
So far, the labels are holding on to the clothes (1 wash only), but it's very difficult to peel them off the boards and they quickly get damaged.
Mathilde
Translated review
Answer from Petit-Fernand
Hello Mathilde, Thank you for ordering from C-MonEtiquette. We apologize for the inconvenience and will do our utmost to ensure that this does not happen again. You can contact our customer service if you haven't already done so, or contact us via this email [email protected], specifying your order number. Our apologies again, and have a nice day. Emma
3
/5
★★★☆☆
Then the iron-on labels don't hold at all! Machine wash it does not hold, disgusted to have bought it, at the price it costs I do not recommend. Then received a lunch box that was broken super! How can I get my money back ???????
Bountra Deromme-kong
Translated review
Answer from Petit-Fernand
Hello, We understand your dissatisfaction, and are sincerely sorry for this bad experience. We invite you to contact our customer service to find a solution, or to contact us by email at [email protected], specifying your order number. Sorry again for this inconvenience. We'll take your comment into careful consideration. Have a nice day, Emma
3
/5
★★★☆☆
After 10 working days, and school started, I still have not received the order. Update: After contacting customer service, the order was put back into production and shipped.
Fr
Translated review
Answer from Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
3
/5
★★★☆☆
The shipping was fast and the design of the labels, too, with a variety of options, my daughter liked them very much. However, I found the ones to stick on fabric not very resistant and the price was also a bit high for what the product is.
Cristina Andarias Lorente
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us some photos of the defective labels, if you have not already done so, to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
Cheap, good quality but take longer than they say what they say what they say customer service does not even respond to mail. I will not repeat.
Elisa
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Unfortunately, during the high season our customer service had to deal with a large number of requests and that is why the wait was a little longer than usual. On the other hand, although our orders are manufactured in 48H, Correos has its own delivery times, i.e. from 2 to 10 working days, which we must respect meticulously for any claim. Have a nice day, Maialen
2
/5
★★☆☆☆
The stickers are not cut out...that makes it very difficult to get them right...cutting them out with scissors is not the same...it would be great if they were cut out.
Mariela Molina
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal that the labels are not cut out, it must be a defective batch. In order to help you, please send us some photos of the defective labels, if you have not already done so, to our e-mail [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
I have ordered several times. However, my last order had a small problem. I couldn't peel the labels off properly without tearing the protective film off the labels. Something that hadn't happened before.
Soumia Rebai
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. However, we are sorry that this time you have encountered a problem with the labels. You can call our customer service or contact us at [email protected], specifying your order number. Our apologies again, have a nice day. Emma
2
/5
★★☆☆☆
The water bottle beautiful. The stickers bad I wrote the complaints no feedback yet.
Cii
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
I am satisfied but on some clothes even if I leave 24h memes more in the machines it comes off but otherwise I love I think I would recommend for cup or other .
Jennifer Pineau
Translated review
Answer from Petit-Fernand
Hello Jennifer, Thank you for your interest in C-MonEtiquette and we're delighted to hear that you'll soon be ordering our other products for sale. We're sorry to hear about the labels coming unstuck, but this shouldn't happen. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Practical, but after a full machine it comes unstuck on thick fabrics such as jeans ...
Zoe
Translated review
Answer from Petit-Fernand
Hi Zoe, We're really sorry about this inconvenience, it shouldn't happen. You can contact our customer service department to find a solution or contact us by email [email protected], specifying your order number. Wishing you a nice day, Emma
2
/5
★★☆☆☆
Very disappointed with the quality of the labels. I followed the instructions and stuck them on as indicated in the leaflet. And yet, after one wash, they're already coming off... Given the reviews and the price, I expected better...
Aurelie
Translated review
Answer from Petit-Fernand
Hello Aurelie, Thank you for your feedback. We're sorry to hear about the problem with the labels you ordered. You can call our customer service or contact us by email [email protected], specifying your order number. Have a nice day. Emma
3
/5
★★★☆☆
The labels were top-notch, but there was one missing... Fortunately I had enough to mark everything. Too bad, though.
Paramah
Translated review
Answer from Petit-Fernand
Hello, We are very sorry to read your comment and to know that your order was incomplete. I invite you to contact customer service to find a solution, or to contact us via this email [email protected], specifying your order number. Once again, our apologies. Have a nice day. Emma
3
/5
★★★☆☆
Good labels, good size, but why only 10 per page? A lot of waste and badly precut. Too bad.
Mriv
Translated review
Answer from Petit-Fernand
Thank you for your order. We're sorry about the cutting problem we encountered. Please contact our customer service department if you haven't already done so. If not, please contact us by email [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Difficult to remove from their base.
Eglantine Ferez
Translated review
Answer from Petit-Fernand
Hello Eglantine, We're really sorry this shouldn't happen - it's a cutting error. We will do everything we can to prevent this from happening again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
Satisfied with the product but disappointed with the promise of shipment within 48 hours. I received it within 6 days.
Illham Gandouzi
Translated review
Answer from Petit-Fernand
Hello, We apologize for the delay in delivery of your order. This should not happen. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. We'll do everything we can to prevent this from happening again. Have a nice day. Emma
3
/5
★★★☆☆
The negative My order did not arrive during the 10 working days, I was obliged to contact the company several times to know where my order was, I made the order on August 24 I received that September 13, almost a month later, and the crib started without that I had the labels. On the plus side, you quickly placed a second order after 10 working days and it arrived 5 days later, including weekends.
Vera Rocha
Translated review
Answer from Petit-Fernand
Hello, First of all thank you for ordering from C-MonEtiquette. We're very sorry to hear about your feedback, but we're happy to hear that you eventually received your order. We'll do our utmost to ensure that this incident never happens again! Wishing you a lovely day, Emma
2
/5
★★☆☆☆
Satisfied with the products, but more than 10 days instead of the 48 hours announced is not acceptable. What's more, after contacting customer service, I was told something completely irrelevant!
Anne
Translated review
Answer from Petit-Fernand
Hello Anne, We are very sorry and understand your dissatisfaction. This shouldn't happen and we'll do everything we can to make sure it doesn't happen again. I invite you to contact us via this email [email protected], specifying your order number in order to find a solution. Once again, our apologies, have a nice day. Emma
3
/5
★★★☆☆
Delivery time was fast but they are coming off in the washing and I was on 30 so they shouldn't!
Customer
Answer from Petit-Fernand
I am sorry the labels did not work for you. This is not what should happen! I will send you an email. Xia
2
/5
★★☆☆☆
The labels peel off after the first wash, despite being applied in accordance with the instructions. We are very disappointed with the quality of the self-adhesive clothing labels.
Charlotte
Translated review
Answer from Petit-Fernand
Hello Charlotte, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie