Reviews Petit-Fernand

I have stuck the thermoadhesive labels following the instructions and in the first wash they have peeled off and are half stuck. They are very pretty but do not fulfill their function.

Unfortunately, I cannot give a positive review as I ordered the labels on August 30 and by the time school started, they still have not arrived! A real disappointment as I had to turn to something else at double expense.

Order never arrived

I have not received my order. Please contact me as soon as possible 607118934 I have already written an email and have not heard back. Order placed on 24 Aug. 2021 N°2000781641

The order has not arrived for me

Change your shipping method. Tracking x all orders! Also for labels !!!!!!!

I placed The order on August 30 not only have I not received The order but I have not even heard from the service center

Lousy service. I have been waiting 15 days for the labels and nothing. The answers to any query have the same pattern, they do not respond according to the case. Let's see when I get my order....

I haven't received the labels and I've been waiting 1 week for a reply from customer service.

Labels arrived illegible with a totally different proportion from the order placed. Customer service that responds hiccupingly with an email every 3 days and still has not, despite photos sent, compensated for the damage. I understand that error can happen but you have to know how to fix it and so far nothing has been done

I never received the goods but I paid

Order never arrived and deplorable after-sales service. I had to contact him several times before he offered me a solution (refund or return). I'm very disappointed.

Still no order although I made it more than 15 days ago... Really disappointed...

First name illegible at the end, label peels off after the first wash or even before. Very disappointed

Well, in my case I placed the order on 3/09/2021, they send me an e-mail on the 7th that my order is on its way and today the 15th I am still waiting. I send an e-mail to complain and they answer me in French, I say that if they receive a complaint in Spanish the answer has to be in Spanish. I will never order here again in my life, I am forever disappointed.

The stickers do not stick well, poor quality, and I placed two orders, only one of which arrived. The other one I am still waiting for it to arrive after many days of having made the purchase. I do not recommend it.

The package never got to me and they keep replying with the same automated message

I have not received my package yet

I HAVE NOT YET RECEIVED THE LABELS OR EVEN FEEDBACK FROM THE CLEINTI SERVICE FOR THIS DISSERVICE.

Fatal! After almost a month I still do not receive the order, I contact and receive no response I do not advise buying are informal.

I am missing half of my order. I only received an envelope with labels for my son Axel. But none for my son Sam. I'm very disappointed, I order from you every year.

No information on delivery time, despite the fact that it is written on the site that certain types of orders (over 70 or containing items such as water bottle, etc.) are retraceable, I wrote to customer service and immediately got a preset response that obviously doesn't help. If I had the option of paying a little more for reliable shipping (express courier with guaranteed, retraceable delivery) the problem would not be there. I regretted ordering labels from them that are important for the items my son uses at school.

Last year I bought the stickers and they were fine, but this year I bought them again and they are peeling off....

I'm disappointed with the delivery time, because on the site it says 48 hours and unfortunately, I received more than 1 week later! especially since I've been a customer of yours for almost 10 years. I've never been disappointed, on the contrary, I regularly recommend you to my friends and family. now we're going to have to improve the delivery time.

BEWARE!! these people charge you and do not send you the orders.

I have not received the package yet .order placed on August 29

Package never received. Sent message on messenger and no return

I did not receive the order .

I placed the order on August 23 and today, September 15, I still have not received it. Their only reply was on the 7th that it was to arrive on September 9th, but since then they have not answered my emails. The same for both orders

I placed an order on August 23rd and to date I have not received it. I contact them and they tell me that they will find out but so far nothing. I don't know if I will receive the order or not. I hope they can solve it soon. On the web they don't give any information about the shipment.

At almost a month my order has not arrived I contacted customer service with no response

It took 15 days to reach me!!!!

Very bad! They take a long time and do not give any information about the tracking of the shipment that I am still waiting for.

Never received so I can't be satisfied or even very disappointed

Order still not received awaiting response from customer service. Please proceed with the refund.

Ordered 15 days before starting nursery for my baby and never received it.

I have not received my order yet

Disappointed label that comes off in the first wash, I don't recommend it at all.

I have not received my order yet

The items are very good, excellent quality. But they arrived after the deadline and I could not use them for what I ordered them for. The customer service, nefarious. I contacted when I saw that they did not arrive, when they arrived I explained what happened and instead of apologizing they congratulated me for receiving them (now that I can not use them as I explained) I think they are making fun of the customer...