Reviews Petit-Fernand

No information on delivery time, despite the fact that it is written on the site that certain types of orders (over 70 or containing items such as water bottle, etc.) are retraceable, I wrote to customer service and immediately got a preset response that obviously doesn't help. If I had the option of paying a little more for reliable shipping (express courier with guaranteed, retraceable delivery) the problem would not be there. I regretted ordering labels from them that are important for the items my son uses at school.

Last year I bought the stickers and they were fine, but this year I bought them again and they are peeling off....

I'm disappointed with the delivery time, because on the site it says 48 hours and unfortunately, I received more than 1 week later! especially since I've been a customer of yours for almost 10 years. I've never been disappointed, on the contrary, I regularly recommend you to my friends and family. now we're going to have to improve the delivery time.

BEWARE!! these people charge you and do not send you the orders.

I have not received the package yet .order placed on August 29

Package never received. Sent message on messenger and no return

I did not receive the order .

I placed the order on August 23 and today, September 15, I still have not received it. Their only reply was on the 7th that it was to arrive on September 9th, but since then they have not answered my emails. The same for both orders

I placed an order on August 23rd and to date I have not received it. I contact them and they tell me that they will find out but so far nothing. I don't know if I will receive the order or not. I hope they can solve it soon. On the web they don't give any information about the shipment.

At almost a month my order has not arrived I contacted customer service with no response

It took 15 days to reach me!!!!

Very bad! They take a long time and do not give any information about the tracking of the shipment that I am still waiting for.

Never received so I can't be satisfied or even very disappointed

Order still not received awaiting response from customer service. Please proceed with the refund.

Ordered 15 days before starting nursery for my baby and never received it.

I have not received my order yet

Disappointed label that comes off in the first wash, I don't recommend it at all.

I have not received my order yet

The items are very good, excellent quality. But they arrived after the deadline and I could not use them for what I ordered them for. The customer service, nefarious. I contacted when I saw that they did not arrive, when they arrived I explained what happened and instead of apologizing they congratulated me for receiving them (now that I can not use them as I explained) I think they are making fun of the customer...

After almost a month .... So many emails.... And address changes.... I still haven't received my labels.... Bad experience

I can't give an opinion as I still haven't received my order ????????????

Since August I have been waiting for the order, it has not arrived yet. And I have no contact phone number to see what is going on and to find a solution.

Order never received pity I had recommended your service to many

It's a scam. i've been waiting more than a month and a half for the labels.

I have not yet received the product and we have already been in school for a week.

I still have not received the order, after more than 20 days.

My daughter's school started and they haven't arrived yet, I couldn't mark her things.

Lousy experience. I placed an order for 44, a personalized case and labels of all kinds, the labels never arrived nor did they give me a solution after communicating it to the company, of course they did not refund my money either. I do not recommend it.

I have always trusted Petit-Fernand and have done well, but this time my order arrived 20 days late, making it impossible for me to make use of it. In addition, the delivery was made with a torn and wrinkled envelope.

I still haven't received my delivery (sticker labels that I needed for the start of my son's school!!). I have sent fue requests to know when I will receive them and still I have not even received a response! Very bad servicio. About the product I can not profer word.... since I haven't been able to see it yet!!!!

I made the purchase on August 24 and I still have not received it on September 15.

No news of my order

Disappointed with the durability of the iron-on garment labels. Peel off even without washing. Instructions respected, even when holding the iron longer. I bought a second set and regret it. Time wasted gluing and re-gluing

I never received my labels. I sent several messages & *never* got a reply. I got nothing! Impossible to call them as no number listed. Avoid!

I am very upset with you because I placed an order on August 14 and it is now September 15 and it has not arrived. They sent it to me again on 04/09/21 after I filed a claim and still nothing has arrived. My children have started school on September 9 and I have been in a hurry having to label badly and as I could all the clothes and objects for school. I have been buying your products for 7 years and I have never had such a thing happen to me. I have always given you my support both in social networks and recommending your brand to my friends and acquaintances, but on this occasion I have to say that it is very bad of you to let a customer down in this way.

They do not meet the delivery deadlines. 2 weeks and I am still waiting for the shipment.

My order has not arrived since August 18th and I want my money back!!!!!

I haven't received my order since August 23rd and I haven't heard anything about my two sticker orders. I have to say that I love them and I have been ordering them for school for 4 years, as they are good and durable but this time they have not arrived at home and you have not told me anything via email. I hope I don't lose my money.

I did not receive any orders. Poor is also too much of a grade

I placed an order a month ago and it has not arrived, supposedly they would place another order without charging me. I haven't heard anything about it either. There is no tracking number or anything to know how the order is going.