/10
★★★★★
based on 125978 reviews published
★★★★★
based on 125978 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I'm usually delighted but this time I was a little disappointed. The labels on the left-hand side were stapled to the booklet. They were therefore damaged/loose on one side and really difficult to remove...
Jeanne Airour
Translated review
Answer from Petit-Fernand
Hello Jeanne Thank you for your feedback. They may be little things, but they are very important in our desire to make your life easier. We'll be even more vigilant. Thank you for sharing your experience. Have a nice day. Sophie
3
/5
★★★☆☆
The order has been delivered too late
Emad
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Answer from Petit-Fernand
We are sorry that our order has taken so long to be delivered. Sometimes Deutsche Post AG can take up to 10 working days and we have no control over their service.
2
/5
★★☆☆☆
Order placed on 25/08 but not yet arrived. there is no tracking of the package, school will start soon and I am without labels
Alice C.
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Answer from Petit-Fernand
Dear customer, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
2
/5
★★☆☆☆
Since I ordered the order on 08/29/21 until today, I received today my stickers for my daughter, but the mail service and customer service very bad, because they told me that it was already sent. And they did not give any solution for the customer, where the order is going. I think the next time I will go to another page, I also ordered something else for my daughter, for school, and I ordered it the same day I ordered here, and on Tuesday 31/08/21 it arrived in two days. I hope they change their service because, they do it in France and I live in Barcelona, and from France to Barcelona I would not have to arrive so late things from this page. I hope they change.
Raquel Chacon Caro
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems with the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We are still glad that you have received your order. Have a nice day, Maialen
2
/5
★★☆☆☆
I had a coupon code for my newsletter subscription. This one didn't work. After contacting C-mon étiquette by email, they were unable to send me another one. Disappointed with the handling, no commercial gesture.
Pp
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Answer from Petit-Fernand
Hello, I understand your disappointment. We'll try to improve on this, thank you for sharing your feedback. Have a nice day. Sophie
3
/5
★★★☆☆
I couldn't order 20 labels, so when I increased the number of labels ordered, there was a bug and the motif I wanted wasn't selected. As a result, I'm left with just first-name labels. Too bad
Amandine Boudonnet
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Answer from Petit-Fernand
Hello Amandine, The minimum order quantity on our site is 9, i.e. 30 labels. When I checked your order, I noticed that it does not include an illustration. When personalizing on the site, some of our icons are not compatible with color backgrounds. A personalization preview allows you to check what will be sent to you. Thank you for your feedback. We will take it into account to improve our service. Have a nice day. Sophie.
2
/5
★★☆☆☆
Quite disappointed with these after the labels started peeling off after the first wear and/or wash, despite following the instructions for the application and leaving them over 24 hours before the first wear. Won't be buying again.
Jackie D.
Answer from Petit-Fernand
Good afternoon Jackie, we are sorry the labels didn't work for you 🙁 I will send you an email to find a solution 🙂 Xia
3
/5
★★★☆☆
I always find at least one label in the bottom of the washing machine. Disappointing.
Cathia Grenier
Translated review
Answer from Petit-Fernand
Hello Cathia, We're sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
It takes a long time, but good presentation of the labels and good order. They do their job as expected.
Miriam
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems with the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We are still glad that you like our products. Have a nice day, Maialen
2
/5
★★☆☆☆
I have a rather mixed opinion because some iron-on labels resisted well to machine washing and others were found at the bottom of the drum unstuck from the clothes, it's a shame, I will order on other sites to be able to compare but I seriously doubt the duration and quality of these labels.
Béatrice Paris
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Answer from Petit-Fernand
Hello Béatrice, We're sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Good website. Order (dated 25/08) still not received! Difficult to contact customer service but I finally got a response, hoping to receive my order!
Line C.
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Answer from Petit-Fernand
Hello, Thank you for taking the time to share your review. We're sorry you had trouble reaching us. Have a nice day. Sophie
3
/5
★★★☆☆
Great labels but long delivery time
Luciana
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Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are pleased. We are sorry for the delivery time Please accept our sincere apologies. Best regards ?, Alessio
2
/5
★★☆☆☆
I was convinced I ordered labels for fabrics instead they arrived for objects. Probably the site is unclear and can be improved. It is confusing.
Bianca
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Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us. We will take your advice into consideration in order to improve our service. Best regards ?, ? Alessio
3
/5
★★★☆☆
Delivery is therefore delayed and there should be a tracking number to see. In addition, it is difficult to contact the person.
Pm
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Answer from Petit-Fernand
Hello, We're sorry for the delay in receiving your order. If you still haven't received your order, please email us at [email protected], quoting your order number, so that we can find a solution. Have a nice day, Sophie.
3
/5
★★★☆☆
It's a good product but the writing is really small it would be great to be able to really adjust the font size to the label
Muriel Guy
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Answer from Petit-Fernand
Hello Muriel, Thank you for taking the time to share your opinion. It's very important to us and helps us to improve. Have a nice day. Sophie
3
/5
★★★☆☆
Difficult to stick on jeans, and comes off after the first machine.
Amandine Weissgerber
Translated review
Answer from Petit-Fernand
Hello Amandine, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Little choice compared to the competition and difficulties paying for the order with PayPal: I had to try 3 days in a row before finally being able to validate my order!
Ele
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Answer from Petit-Fernand
Hello, Thank you for taking the time to share your opinion with us. It helps us to improve. Have a nice day. Sophie
3
/5
★★★☆☆
Water-sensitive
Riadh Harroum
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
Very satisfied with the choice of prints offered by the site. My children were delighted. However, I was disappointed by the quality of the glue, all the labels came off, and it made a meli-melo in the kits between the felt pens and pencils, everything was stuck together. I had to put Scotch tape on each pencil. I opted for these labels to save time, but in the end I lost time.
Aline Robitail
Translated review
Answer from Petit-Fernand
Hello Aline, We're really sorry that there was a problem with your labels. I can confirm that they should hold up perfectly. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Unfortunately I followed the instructions exactly and my labels didn't fit so I had to buy something else, which was very disappointing.
Audrey Versepute
Translated review
Answer from Petit-Fernand
Hi Audrey, We're really sorry that there was a problem with your labels. I can confirm that they should hold up perfectly. If this is not the case, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
Good and quality products. But very slow shipping.
Laia De
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems with the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We are still glad that you like our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Very disappointed... I ordered iron-on labels and the calibration is really bad... no kidding, there's 4mm of white on everything and the beautiful design stays on the sheet...
Audrey Louyet
Translated review
Answer from Petit-Fernand
Hello Audrey, I understand your disappointment, it is abnormal that you received labels in this state there 🙁 We resend you immediately new labels. We apologize for the inconvenience. Thank you for your understanding. Have a nice day. Sophie
3
/5
★★★☆☆
Disappointed by iron-on labels... Unfortunately, they don't stick, no matter what the garment's material... On the other hand, the self-adhesive labels hold very well, even after washing.
Chicoutimi De
Translated review
Answer from Petit-Fernand
Hello, We're very sorry to hear about the problem with your iron-on labels. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Sophie
3
/5
★★★☆☆
The stick on labels are great. It sticks in all materials I have tried including clothes and backpacks. The iron on however after washing came out completely.
Aline P.
Answer from Petit-Fernand
Hi Aline, thank you for your review. We are glad you like the stick on labels but sorry that the iron on labels did not work for you. Have a good day! Xia
2
/5
★★☆☆☆
Some labels are not usable and do not peel off 🙁 (one whole page in particular) First time I've been disappointed by your quality.
Ghinwa Hage Ali
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Answer from Petit-Fernand
Hello Ghinwa hage, We are very sorry that there was a problem with your order. Thank you for taking the time to leave a review about your experience, we will do everything we can to prevent this from happening again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
3
/5
★★★☆☆
I bought 3 sets of labels for my 3 boys. The labels were as I expected. The only problem I had was peeling the labels from the booklet. I had to twist the page in all directions to remove my label and that x3
Traore
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Answer from Petit-Fernand
Hello Traore, We are delighted that you are satisfied with our labels. However, we're sorry for the inconvenience - it shouldn't have happened. We're doing everything we can to make sure it doesn't happen again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Emma
3
/5
★★★☆☆
Stick-on labels on clothes stay perfect even after washing machine and dryer, but the thermoadhesive ones, even washing at 40 degrees and keeping the dryer at minimum temperature, all came off.
Chiara B.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
Unfortunately, the labels don't stick to certain garments, such as blouses. Otherwise, the aesthetics are good. I use it for school materials.
Soufyane Ababou
Translated review
Answer from Petit-Fernand
Hello Soufyane, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
I'm disappointed with the product, it doesn't hold up on clothes.
Pioupiou
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Answer from Petit-Fernand
Hello, We're sorry there was a problem with our labels. We will do everything we can to prevent this from happening again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you in advance and have a nice day. Emma
3
/5
★★★☆☆
Unfortunately, on the first drying the labels came off almost completely
Elena
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards ?, Alessio