/10
★★★★★
based on 126676 reviews published
★★★★★
based on 126676 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I didn't have time to pick up my parcel, I didn't receive it
Claire B.
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Answer from Petit-Fernand
Hello, We're sorry to hear that your order did not arrive. At your request, our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiaquette
1
/5
★☆☆☆☆
I have not received my order.
Laurence
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Answer from Petit-Fernand
Hello, Thank you for your feedback. We are sorry that you did not receive your order. Our customer service department has refunded your order in full. We hope you have received it. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
Put sticky label on for over a week on clothes and washed item and came off. Too expensive for what they are. Won't recommend to anyone
Anneka
Answer from Petit-Fernand
Hello Anneka, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty, and we hope that the solution will be satisfactory. Have a wonderful day!
1
/5
★☆☆☆☆
It has been 10 GG and the order has not yet been delivered. Too long a time frame
Corrias I.
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Answer from Petit-Fernand
Dear Ilaria, We apologize for any inconvenience you may have experienced. Your experience is very important to us. We want to address the situation in the best possible way, so it is crucial to receive feedback directly from our customers. Only then can we act promptly and best meet your needs. We will contact you shortly to get more details about the situation. We sincerely thank you for your patience and understanding. Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Null! labels wash off the first time they're used
Laura L.
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Answer from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
I ordered the stickers with regular delivery and they never arrived. I got my money back, and placed another order, this time with more expensive delivery, to a pickup point (4.90). The envelope was addressed to my name, with the street, no house number, no indication of the store that served as the pickup point. The courier called me and would not deliver the package because he was looking for me, there was no indication of the pickup point on the envelope, I finally convinced him. Very bad bad experience, and luckily they make labels....
Marcella N.
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1
/5
★☆☆☆☆
I haven't received my order despite ordering it over months ago now
Georgina
1
/5
★☆☆☆☆
Don't stop on find them stuck to my clothes instead of sons school clothes ! Waste of money ?
Carmella
1
/5
★☆☆☆☆
I never received the labels.
Andréa Mccann
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1
/5
★☆☆☆☆
I would love to be able to review the labels I ordered on August 27, unfortunately as of today (September 24) I have not received them.
Francesca
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1
/5
★☆☆☆☆
I never received my order
Valeria
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1
/5
★☆☆☆☆
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
Alexandra Rabusseau
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
Long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
Sophie
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Answer from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
Ana
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1
/5
★☆☆☆☆
I still haven't received my stickers. It's been over 2 weeks.
Frau Y.
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Answer from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I haven't received my labels
Lorène
Translated review
Answer from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
Package still awaiting receipt after placing order 20 days ago
Fanny Le Bozec
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Answer from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
1
/5
★☆☆☆☆
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
Paolo S.
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1
/5
★☆☆☆☆
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
Chantal Ferretti
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Answer from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
A disappointment I am still waiting for the second shipment of nametags!
Paola P.
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1
/5
★☆☆☆☆
I never received my order
Zouhaira Amriouen
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Answer from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
My order never arrived
Sciandra G.
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1
/5
★☆☆☆☆
I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience
Sonia Martínez García
Translated review
1
/5
★☆☆☆☆
Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type
Elisa R.
1
/5
★☆☆☆☆
I never got the order
Federica
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1
/5
★☆☆☆☆
No me llega el pedido
Patricia Patricia
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1
/5
★☆☆☆☆
I have not received my order !!
Anita B.
1
/5
★☆☆☆☆
I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless
Guerrieri M.
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1
/5
★☆☆☆☆
It's been nine days still not received. Won't be ordering again
Maria I.
1
/5
★☆☆☆☆
Did not receive order! Very disappointed! Didn't receive refund either.
Inpost