Reviews Petit-Fernand

I did not receive the article

I have been buying labels from Petit Fernand for at least 5 years. Sometimes the order arrives longer than the guaranteed delivery time, but this time I needed the labels for my son's birthday so I paid extra to make sure they arrived on time. Unfortunately, they arrived 4 days late. I didn't even pick them up at the depot. Petit Fernand refunded me the extra shipping costs, but I followed the delivery time and the product was just shipped late. I should have received a refund for the labels as well. Too bad. The product is always beautiful and useful, but this happening created for me.

I still haven't received my order and yet I paid for fast shipping!!!! Too late now because my daughter has gone on a trip without her name tags !!!!!!!

They sent me someone else's stickers. The replacement ones seem fine but they arrived about 3 weeks after I ordered them. I needed them for a children's camp and they didn't arrive in time. I would not expect a small simple order to take 3 weeks. Polite customer service but no refund or discount was offered. Dissatisfied customer.

Disappointed with the labels which are very hard to remove, and come off the garment after 2 washes. First time for me for the attractive price but disappointed.

Backpack strap lacks sturdy, comfortable straps for kindergarten children

I did not receive my order 🙁

Very good labels despite the high price, but the customs clearance fees are very expensive and not stipulated in the sale.

I have not received my order and no explanation has been given to me. Please I request a refund of my money.

I never received the labels and the service department never replied I will not buy again, little seriousness.

Clothing labels are much too big. Read the glue on the labels.

I used iron-on labels. Despite following the 8sec procedure under the iron, the labels come off with each machine wash. I've already ironed the labels twice, but to no avail.

I wanted iron-on labels, not labels on clothes.

I bought 100 self-adhesive labels, they come off in the wash, poor quality, disappointed, don't recommend.

I have not received my order

Stickers fall off after a week. I do not recommend for clothing.

Bjr I am still waiting for the labels since more than a month although they are paid. Labels in the name of Beyne Lucienne .

I am extremely disappointed. This is the 4th time I've ordered from them. Now my order hasn't arrived and I can't contact customer service. Money gone, no goods and no feedback. What a shame, I'm really disappointed.

I HAVEN'T RECEIVED MY 1ST URGENT ORDER IN CHRONO POSTE AND IT'S A SCAM?

Still haven't received my labels, no follow-up.

My order was cancelled because the shipping company did not handle the shipment to the Canary Islands.

I still haven't received my order, it's embarrassing.

I absolutely did not receive the labels in time! So I didn't get them back

I'm asked for my opinion even though I still haven't received my order, 6 days late! No information from the site. But I know I'll receive it, because I always give in like that.

Did not receive the delivery. Money was refunded

Unfortunately my order never arrived

I receive an e-mail asking for my opinion, but more than 20 days after ordering (priority shipping) I still haven't received it... My daughter will now return to school without her water bottle, Lunch box and labelled clothes...

I ordered 3 gourds on December 20. It's January 03 and I still haven't received anything... So my Christmas presents have been missed. On your website you guarantee delivery in 2 to 4 days. That's a long way from the 15 days it took me...

I ordered clothing stickers for my kid's uniform as they came up first on a Google search. They took ages to arrive from France (which I hadn't realised despite the company name) and were way too big to fit on his clothing labels. They have washed off after one wash. Absolutely useless and were expensive too.

I placed the first order of labels and it never arrived,I wrote to get it back and again received nothing,a tease ,never again

I never received my order

I never received the product.

Order has not yet arrived

Very expensive for the quantity and quality offered: 2 sheets and bland colors! Avoid

I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused.

I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months. I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality. I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused. I do not recommend this product!

I was supposed to receive the labels on the 18th, but I got them on the 24th. Too late. The clothes had to be marked over the weekend so I went to the supermarket to buy white labels and wrote in pen. I've got a batch of labels I don't need and 30 bullets less in my account. An experience I won't repeat.

I placed an order that never arrived.

The bottles arrived broken and with the wrong personalization. They were sent back and one of them arrived without the straw. I asked for a refund but I had to pay for the bottle to be sent back!

Still not received my order placed in early December for my granddaughter's Christmas No news of shipment I am very e. Anger