Reviews Petit-Fernand

Disappointed by the plasticized product. Not designed for branding on clothing. The information on the website is not clear.

I am very disappointed. Received too late, delivery took too long. I don't need it anymore.

Paguei mais de 9 euros pela entrega em 24hs meu produto foi chegar 4 dias depois e meu dinheiro não foi devolvido

I can't rate something I never got but according to the delivery status it was delivered I just wonder to whom

I have never received anything despite regularly made payment

The last time i ordered via express, the delivery tracking came too late and i waited too long for my parcel, so i could have saved myself the express costs completely

My parcel got lost, I just got the reception email in u. Point relais different than the one expected....the service is not very serious....

The last 2 orders I placed did not arrive and I had to claim them again, but they did not arrive in time for what I had bought them for. When you buy is with all the conditions, and if I knew it was going to take so long I would not have ordered. I asked for a refund, since they did not meet deadlines and I did not even get an answer.

All negative,goods never arrived,very bad assistance!

We ordered a lunch box for our niece for her first day at school, it was defective within a very short time and after contacting customer service, they said that they can no longer do anything for an order that is older than three months, neither a repair nor a new delivery or a refund. Cheeky, especially with children's products !!!! Absolutely no recommendation to buy!!!!!

Latest book of stickers we received hardly attached itself to anything. It was fine in previous purchase so I wonder what happened

I have not received the stickers that I ordered in time to prepare the bags of goodies for my children's birthday. This is the second time this has happened to me.

Package not received

I still haven't received my order, I don't know what happened. I placed the order on November 13 and still haven't received it.

I will never buy from you again orders have arrived

I never received the goods

Just because they use terrible Chronopost, deliver the shipments incorrectly and the only response we got - "sorry".

I still haven't received my order

I never got what I paid for.

I followed all the instructions and after the first wash and dry, everything came off.

I did not receive them

Order never received

I haven't received my labels! The money is of course deducted from my account but still no labels! Really disappointed!

I just wanted to give you some feedback on my recent order. One of the lunch boxes arrived with a broken clip !! This is extremely disappointing. Your product as a whole is disappointing. I was sad to find it is all cheap plastic with cheap stickers. I will not be ordering again and quite frankly I feel extremely ripped off and will be leaving a review to warn others! The lunchboxes and snack boxes are flimsy and the labels are cheap stick on one some of which were not even on straight and had air bubbles. DO NOT WASTE YOUR MONEY. The quality of other brands I have ordered from such as Bento far outweighs this brand. Petit Ferdinand are charging for plastic with stickers! I could have done this myself with a label maker and plastic Tupperware. Absolute rip off. From a very disappointed customer.

Very disappointed with the labels, they peel off easily

The first order all ok, but the second one never received! I have been chasing Customer care for days to get a reshipment of the product, too bad they disappeared since I rechecked that nothing had arrived, just on their advice I had to act through PayPal to get a refund. Too bad, because I liked their labels...but evidently they still don't know how to handle either customer or inconvenience.

I didnt get my package

I wish I could give ZERO star, because I does not even deserve 1 star! This website plays a trick! The do not produce in the UK, but pretending so by using co.uk website. And the no track number is a massive scam! They offer lower price, but there is no track number or record at all, I did not receive any of my order and I cannot even know where they are. Do NOT order here!

I never received my parcel!

It wasn't the right size for what I wanted, so no thanks.

My original order never arrived. I emailed customer services & was given the option to have a refund or a new order sent out. I chose to re order, but it was never actioned, so in the end, I had to contact customer services again for a refund & order from elsewhere.

The quality of the hotmelt stickers has decreased a lot. After the first wash they have started to peel off at the ends. I ordered these stickers years ago and this did not happen to us. For this reason, I do not recommend them and will not buy them again.

Iron-on labels peel off when washed at 30 degrees?

The labels have not lasted a couple of washes. I followed the ironing instructions to the letter and nothing... I tried to re-stick the ones that came out of the washing machine a little loose and more or less.... Maybe they will hold up to the next wash, but certainly not what I expected, especially considering they are designed for children's clothes, which are washed very frequently.

I'm disappointed this year, the labels don't stay on after washing the clothes.

I have not received the parcel

Despite following the manufacturer's directions for application, almost all of the thermoadhesive labels came off after not even one wash. Those applied to the objects, on the other hand, also withstood the dishwasher.

I never received my order.

I ordered the labels in maroon and they arrived in phosphorescent pink. I have not been able to use them because I have a child. It was recommended to me by another mom but I am totally unhappy.

I did not receive the order