/10
★★★★★
based on 135628 reviews published
★★★★★
based on 135628 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Regarding the labels, no worries, but the stickers on the bottles have already come off!
Sabrina S.
purchased on 01/07/2025
Translated review
Answer from Petit-Fernand
Hello Sabrina,
I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.
I hope the solution proposed during our exchanges suits you.
Have a nice day,
Camille C-MonEtiquette
I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.
I hope the solution proposed during our exchanges suits you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I am moderately satisfied. I bought two water bottles for my children. The designs on them are actually stickers and not engravings. So I'm not sure they will last over time if we use them regularly. I find that it feels less qualitative…
Jennifer K.
purchased on 01/07/2025
Translated review
Answer from Petit-Fernand
Hello Jennifer,
I assure you, the personalization on our water bottles is done by printing directly on the product. It is indeed not a sticker. The relief is due to our protective layer ensuring the quality of your personalization.
Our customer service is available if needed!
Have a nice day,
Camille C-MonEtiquette
I assure you, the personalization on our water bottles is done by printing directly on the product. It is indeed not a sticker. The relief is due to our protective layer ensuring the quality of your personalization.
Our customer service is available if needed!
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
Pauline B.
purchased on 30/06/2025
Translated review
Answer from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion.
I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion.
I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I ordered labels and a water bottle that match the description, but I ordered a personalized bag size L in anticipation of putting my son's school things in it. You need to explain to me how this is a size L if I put a t-shirt and a pair of socks size 2 years, we are good!!!!
Alexandra L.
purchased on 30/06/2025
Translated review
Answer from Petit-Fernand
Hello Alexandra,
Thank you for sharing your opinion.
I am sorry to see that the bag does not meet your expectations. We provide the actual sizes in the description of our products to give you a better idea of the final result.
I am sorry to see that this was not enough.
We remain available via our contact form if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your opinion.
I am sorry to see that the bag does not meet your expectations. We provide the actual sizes in the description of our products to give you a better idea of the final result.
I am sorry to see that this was not enough.
We remain available via our contact form if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Barely washed with water without product or abrasive sponges since I use microfiber, some stickers have come off or faded. Moreover, there seems to have been a mistake regarding the color of a water bottle, that's too bad for me, but for the price, it doesn't justify anything. I wanted to switch from the brand Badabulle which is 0% quality for the price and I relied on your reviews... I am disappointed.
Helene T.
purchased on 29/06/2025
Translated review
Answer from Petit-Fernand
Hello Helene,
I regret to read your message.
The personalization of our water bottles is done by printing and should therefore not come off like this.
To assist you, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I regret to read your message.
The personalization of our water bottles is done by printing and should therefore not come off like this.
To assist you, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I did receive labels for school supplies for my older child but I received clothing labels for his little brother when I had ordered labels to stick on the school supplies for my 2 boys.
Fouzia Z.
purchased on 29/06/2025
Translated review
Answer from Petit-Fernand
Hello Fouzia,
Thank you for your comment.
I am sincerely sorry that your order does not fully satisfy you. However, we can see on your order invoice that it indeed contains labels for items but also for clothing.
You can also check your confirmation email on your side.
Our customer service is available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for your comment.
I am sincerely sorry that your order does not fully satisfy you. However, we can see on your order invoice that it indeed contains labels for items but also for clothing.
You can also check your confirmation email on your side.
Our customer service is available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I am mixed, I love this brand but I did not receive my entire order! When I call, I am told that the rest is coming, that it was shipped the same day and that I will have a tracking email... it's been several days and still nothing, no email, nothing at all...
Sandy B.
purchased on 29/06/2025
Translated review
Answer from Petit-Fernand
Hello Sandy,
Thank you for your loyalty!
I am sincerely sorry that your order was sent to you in two parts.
I just contacted you to ensure that your entire order has finally arrived at your home.
Have a nice day,
Camille C-MonEtiquette
Thank you for your loyalty!
I am sincerely sorry that your order was sent to you in two parts.
I just contacted you to ensure that your entire order has finally arrived at your home.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Hello, this is the 2nd water bottle I have bought for my grandchildren.. the 1st one, the prints were engraved in the material and three years later, the prints are not altered. The cap was broken but the bottle is still useful. By the way, you have modified the opening which is very good. However, for this last purchase, the prints are glued on the bottle.. I doubt their longevity in use... As for my labels, I was expecting fabric labels.. but I must have misread the specifications.. thank you for your response.
Sylvie B.
purchased on 28/06/2025
Translated review
Answer from Petit-Fernand
Hello Sylvie,
Thank you for taking the time to share your opinion.
Your feedback regarding our products is extremely important to us!
We can guarantee that the personalization of your water bottle is printed directly on it and is therefore very durable 🙂
As for your labels, you chose our adhesive labels for clothing. They apply to the existing labels on your clothing and are indeed not made of fabric.
Our customer service remains available to answer your questions via our contact form.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion.
Your feedback regarding our products is extremely important to us!
We can guarantee that the personalization of your water bottle is printed directly on it and is therefore very durable 🙂
As for your labels, you chose our adhesive labels for clothing. They apply to the existing labels on your clothing and are indeed not made of fabric.
Our customer service remains available to answer your questions via our contact form.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I usually get the labels from ludilabel, I found your aesthetic nice but after the first wash everything comes off
Coralie C.
purchased on 28/06/2025
Translated review
Answer from Petit-Fernand
Hello Coralie,
Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The labels peel off poorly, they tear when I try to peel them off their backing.... I did not have this issue with my previous orders...
Emilie P.
purchased on 24/06/2025
Translated review
Answer from Petit-Fernand
Hello Emilie,
I just sent you an email after reading your complaint.
Indeed, there was an anomaly, I assure you.
Everything is back to normal.
Thank you for alerting us 🙂
Have a nice summer to you and your little tribe.
Sandra C-MonEtiquette
I just sent you an email after reading your complaint.
Indeed, there was an anomaly, I assure you.
Everything is back to normal.
Thank you for alerting us 🙂
Have a nice summer to you and your little tribe.
Sandra C-MonEtiquette
3
/5
★★★☆☆
The water bottles described should have a capacity of 450 ml, instead it says 350 ml on the bottom..what a shame
Maglie A.
purchased on 14/06/2025
Translated review
Answer from Petit-Fernand
Dear Annalisa,
The water bottle from your order is correctly 350 ml, as indicated on the bottom and on our website. Perhaps you are referring to the bottle with a straw, which has a capacity of 450 ml, but you ordered a different model.
Thank you for your understanding!
Chiara, Petit-Fernand
The water bottle from your order is correctly 350 ml, as indicated on the bottom and on our website. Perhaps you are referring to the bottle with a straw, which has a capacity of 450 ml, but you ordered a different model.
Thank you for your understanding!
Chiara, Petit-Fernand
2
/5
★★☆☆☆
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
Isabelle C.
purchased on 24/06/2025
Translated review
2
/5
★★☆☆☆
Product arrived and wasn’t happy with the quality
Sarah L.
purchased on 14/06/2025
Answer from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
3
/5
★★★☆☆
On one bottle, the cap fell off after a few days, so that the needle is sticking out of the holder and the toddler can no longer use the bottle for safety reasons. On the second bottle, after about 2 months of use, the writing has peeled off (only hand washing, no machine). The product itself is nice, but the quality of the individual parts and the print leaves much to be desired.
Juana G.
purchased on 27/04/2025
Translated review
Answer from Petit-Fernand
Good day Juana,
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
2
/5
★★☆☆☆
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
Apolline C.
purchased on 17/06/2025
Translated review
Answer from Petit-Fernand
Hello Apolline,
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
Julie C.
purchased on 23/06/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Invisible tampon on black clothing. For 30 euros I thought I would get white tights for dark clothing. It's a shame.
Julie F.
purchased on 22/06/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
This does not correspond to the product I thought I was buying (iron-on labels). Instead, I received labels to stick on the labels of the clothing, which does not meet my needs.
Auriane X.
purchased on 03/06/2025
Translated review
Answer from Petit-Fernand
Hello Auriane,
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The writing on the labels is 2 lines and really very small, almost unreadable while there is still space around the writings, it's a shame.
Laetitia T.
purchased on 21/06/2025
Translated review
Answer from Petit-Fernand
Hello Laetitia,
Thank you for your feedback.
I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The labels are really great, I order them every year... but the stamp is useless, despite its €30! It makes a big ink stain next to the first name...
Clemence P.
purchased on 19/06/2025
Translated review
Answer from Petit-Fernand
Hello Clémence,
Thank you for your trust.
I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.
Have a nice day,
Camille C-MonEtiquette
Thank you for your trust.
I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
This is the second time I order the labels and I love them....the only thing is that the ones I received are very difficult to unstick and some break... Thank you
Cristina F.
purchased on 06/06/2025
Translated review
Answer from Petit-Fernand
Hello Cristina,
Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
2
/5
★★☆☆☆
So far I have always been satisfied. But this time not at all. Still 14 days like always nothing no order there. Then it was sent out but unfortunately not completely.
Nina P.
purchased on 05/06/2025
Translated review
Answer from Petit-Fernand
Good day,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
3
/5
★★★☆☆
Average quality, long delivery times
Nina H.
purchased on 05/06/2025
3
/5
★★★☆☆
The quality of the bottle is good but disappointed that they are stuck stickers. They wear out quickly. I prefer the quality of the children's bottles I bought about 5 years ago where the design was painted into the mass. Otherwise very nice, true to the rendering.
Ludivine L.
purchased on 14/06/2025
Translated review
Answer from Petit-Fernand
Hello Ludivine,
Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
2
/5
★★☆☆☆
On this order, the labels are very difficult to peel off and there is a plastic film left around the label.
Isabelle T.
purchased on 06/06/2025
Translated review
Answer from Petit-Fernand
Hello Isabelle,
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
2
/5
★★☆☆☆
The label does not stick and is impossible to remove from the plate
Laetitiacyrille T.
purchased on 12/06/2025
Translated review
Answer from Petit-Fernand
Hello Laetitia,
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
3
/5
★★★☆☆
I ordered 2 packs of iron-on labels and the printing on one of the packs of all the labels has a symbol that hides the end of the name. It's a shame....
Celine V.
purchased on 10/06/2025
Translated review
Answer from Petit-Fernand
Hello CĂ©line,
Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I noticed a few days ago that you forgot to put the 'y' on Thierry
Gloria T.
purchased on 30/05/2025
Translated review
Answer from Petit-Fernand
Hello Gloria,
We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Very expensive
Fiori F.
purchased on 28/05/2025
Translated review
2
/5
★★☆☆☆
Disappointed with this last order. Labels that peel off poorly, writing and color changed even though I requested a reprint of labels I had already ordered.
Nolwenn B.
purchased on 07/06/2025
Translated review
Answer from Petit-Fernand
Hello Nolween,
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette