★★★★★
based on 137529 reviews published
Latest neutral customer reviews
Not enough labels and does not communicate the tracking number
I am sincerely sorry that the selected quantities are not sufficient for your use. You can adjust them to your new needs during your next order 🙂
As for the tracking of your order, you indeed chose a standard shipment without tracking. If you wish to obtain a number for your next shipment, you can select our tracked shipping.
Our customer service is available if needed.
Have a nice day,
Camille C-MonEtiquette
Regarding the labels, no worries, but the stickers on the bottles have already come off!
I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.
I hope the solution proposed during our exchanges suits you.
Have a nice day,
Camille C-MonEtiquette
I am moderately satisfied. I bought two water bottles for my children. The designs on them are actually stickers and not engravings. So I'm not sure they will last over time if we use them regularly. I find that it feels less qualitative…
I assure you, the personalization on our water bottles is done by printing directly on the product. It is indeed not a sticker. The relief is due to our protective layer ensuring the quality of your personalization.
Our customer service is available if needed!
Have a nice day,
Camille C-MonEtiquette
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
Thank you for taking the time to share your opinion.
I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.
Have a nice day,
Camille C-MonEtiquette
I ordered labels and a water bottle that match the description, but I ordered a personalized bag size L in anticipation of putting my son's school things in it. You need to explain to me how this is a size L if I put a t-shirt and a pair of socks size 2 years, we are good!!!!
Thank you for sharing your opinion.
I am sorry to see that the bag does not meet your expectations. We provide the actual sizes in the description of our products to give you a better idea of the final result.
I am sorry to see that this was not enough.
We remain available via our contact form if needed.
Have a nice day,
Camille C-MonEtiquette
Barely washed with water without product or abrasive sponges since I use microfiber, some stickers have come off or faded. Moreover, there seems to have been a mistake regarding the color of a water bottle, that's too bad for me, but for the price, it doesn't justify anything. I wanted to switch from the brand Badabulle which is 0% quality for the price and I relied on your reviews... I am disappointed.
I regret to read your message.
The personalization of our water bottles is done by printing and should therefore not come off like this.
To assist you, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I did receive labels for school supplies for my older child but I received clothing labels for his little brother when I had ordered labels to stick on the school supplies for my 2 boys.
Thank you for your comment.
I am sincerely sorry that your order does not fully satisfy you. However, we can see on your order invoice that it indeed contains labels for items but also for clothing.
You can also check your confirmation email on your side.
Our customer service is available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
I am mixed, I love this brand but I did not receive my entire order! When I call, I am told that the rest is coming, that it was shipped the same day and that I will have a tracking email... it's been several days and still nothing, no email, nothing at all...
Thank you for your loyalty!
I am sincerely sorry that your order was sent to you in two parts.
I just contacted you to ensure that your entire order has finally arrived at your home.
Have a nice day,
Camille C-MonEtiquette
Hello, this is the 2nd water bottle I have bought for my grandchildren.. the 1st one, the prints were engraved in the material and three years later, the prints are not altered. The cap was broken but the bottle is still useful. By the way, you have modified the opening which is very good. However, for this last purchase, the prints are glued on the bottle.. I doubt their longevity in use... As for my labels, I was expecting fabric labels.. but I must have misread the specifications.. thank you for your response.
Thank you for taking the time to share your opinion.
Your feedback regarding our products is extremely important to us!
We can guarantee that the personalization of your water bottle is printed directly on it and is therefore very durable 🙂
As for your labels, you chose our adhesive labels for clothing. They apply to the existing labels on your clothing and are indeed not made of fabric.
Our customer service remains available to answer your questions via our contact form.
Have a nice day,
Camille C-MonEtiquette
I usually get the labels from ludilabel, I found your aesthetic nice but after the first wash everything comes off
Thank you for informing us about this inconvenience regarding your order.
Our labels are designed to withstand many washes, so they should not come off like that.
To assist you better, we have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
The labels peel off poorly, they tear when I try to peel them off their backing.... I did not have this issue with my previous orders...
I just sent you an email after reading your complaint.
Indeed, there was an anomaly, I assure you.
Everything is back to normal.
Thank you for alerting us 🙂
Have a nice summer to you and your little tribe.
Sandra C-MonEtiquette
The water bottles described should have a capacity of 450 ml, instead it says 350 ml on the bottom..what a shame
The water bottle from your order is correctly 350 ml, as indicated on the bottom and on our website. Perhaps you are referring to the bottle with a straw, which has a capacity of 450 ml, but you ordered a different model.
Thank you for your understanding!
Chiara, Petit-Fernand
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
Product arrived and wasn’t happy with the quality
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
On one bottle, the cap fell off after a few days, so that the needle is sticking out of the holder and the toddler can no longer use the bottle for safety reasons. On the second bottle, after about 2 months of use, the writing has peeled off (only hand washing, no machine). The product itself is nice, but the quality of the individual parts and the print leaves much to be desired.
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I wanted to "invest" in a stamp, but I find this one disappointing. There are stains when I stamp and sometimes the ink seeps through the fabric or the ink shows if the fabric is not thick. I prefer adhesive labels for the neck.
Thank you for your feedback.
This is one of our new products, so your feedback is very important to us. I have just contacted you to discuss together
Have a nice day,
Camille C-MonEtiquette
Invisible tampon on black clothing. For 30 euros I thought I would get white tights for dark clothing. It's a shame.
I am sorry that the product ordered does not fully meet your satisfaction.
Indeed, we currently do not have white ink for our stamps.
This is one of our new products, so your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
This does not correspond to the product I thought I was buying (iron-on labels). Instead, I received labels to stick on the labels of the clothing, which does not meet my needs.
I am sorry that your order does not meet your expectations.
I see that you chose our self-adhesive labels that stick directly to the existing labels on your clothing. If you want our labels that apply with an iron, you can select our "iron-on labels" for your next order.
Have a nice day,
Camille C-MonEtiquette
The writing on the labels is 2 lines and really very small, almost unreadable while there is still space around the writings, it's a shame.
Thank you for your feedback.
I am sincerely sorry that the labels you received do not fully satisfy you.
The font size indeed changes depending on the number of characters you add. I regret that your text is consequently smaller. This is also why we limit the number of characters on our products.
I have just forwarded your feedback to the relevant department so that it can be taken into account for future orders.
Have a nice day,
Camille C-MonEtiquette
The labels are really great, I order them every year... but the stamp is useless, despite its €30! It makes a big ink stain next to the first name...
Thank you for your trust.
I am sincerely sorry to read your feedback regarding our stamp.. This is one of our new products, so I have just contacted you by email to understand what happened.
Have a nice day,
Camille C-MonEtiquette
This is the second time I order the labels and I love them....the only thing is that the ones I received are very difficult to unstick and some break... Thank you
Thank you for your comment and your trust.
We are sorry to hear that you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
So far I have always been satisfied. But this time not at all. Still 14 days like always nothing no order there. Then it was sent out but unfortunately not completely.
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
Average quality, long delivery times
The quality of the bottle is good but disappointed that they are stuck stickers. They wear out quickly. I prefer the quality of the children's bottles I bought about 5 years ago where the design was painted into the mass. Otherwise very nice, true to the rendering.
Thank you for your transparency.
I just contacted you by email to discuss with you.
Have a very nice day,
Sandra
On this order, the labels are very difficult to peel off and there is a plastic film left around the label.
Thank you for taking the time to write to us.
I confirm the return of the order.
A big thank you for your trust,
Sandra
The label does not stick and is impossible to remove from the plate
I just sent you an email to help you.
Sorry to read your message. Rest assured, a new order is coming very soon.
Wishing you a very nice summer,
Sandra
I ordered 2 packs of iron-on labels and the printing on one of the packs of all the labels has a symbol that hides the end of the name. It's a shame....
Thank you for your feedback.
We are sorry to hear that the labels you received do not fully meet your satisfaction.
In order to understand the problem encountered and thus be able to assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I noticed a few days ago that you forgot to put the 'y' on Thierry
We are sorry to read your message.
Indeed, we see that the original order does not have a 'y', as received. You can check your order confirmation to verify the customization you chose.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
Very expensive
Disappointed with this last order. Labels that peel off poorly, writing and color changed even though I requested a reprint of labels I had already ordered.
We are sorry to hear that your last order did not fully meet your expectations.
In order to better understand the situation and assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
I have been ordering for 3 years, always happy with the quality and speed of the shipments, except that in this last order, the cutting edge is not well done, I have to use scissors, which is really not practical.
Thank you so much for your loyalty.
As you may have noticed in the past, our self-adhesive labels for clothing are usually easy to use.
We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
Practical product for traveling, the downside is that everything comes off in the wash
Thank you for your feedback.
Our labels are normally designed to withstand washes up to 60°C. Yours should not come off like that.
To assist you, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
The labels do not stick to the clothes, the ones we use with the iron. I respected the deadline but nothing works. My daughter is going on a school trip, so I'm not very satisfied to have to go buy labels in a store.
We are sincerely sorry to read that your labels have come off. Our labels are indeed designed to be very durable, and we are sorry for this anomaly.
In order to assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
The stickers received on this occasion are not die-cut enough, making it very difficult to remove them from the booklet they come in.
I am very sorry to read that your labels are difficult to peel off their supports. It must be a manufacturing defect, and we apologize for that.
To assist you in the best way possible, we have just contacted you.
Have a good day,
Camille Petit-Fernand
Disappointed with the backpack.
We are sorry to read that the product you received does not meet your expectations. We try to describe our products as accurately as possible and are sorry that this was not sufficient for you.
Your feedback is important to us. For this, we remain available by email and phone with pleasure.
Have a nice day,
Camille C-MonEtiquette
The labels were not easy to peel off the backing
Thank you for informing us of this anomaly.
We are sincerely sorry to find that your labels are difficult to remove from their backing.
We have just contacted you by email to assist you
Have a nice day,
Camille C-MonEtiquette
My labels are difficult to peel off the paper and there is a plastic film on top
Thank you for informing us of this anomaly, we are sincerely sorry.
I confirm that the information has been forwarded to the relevant department.
As for your order, replacement labels will be sent to you.
Have a nice day,
Camille C-MonEtiquette
The labels received on this order are very difficult to remove before being stuck and sometimes tear.
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
We have just contacted you to offer a solution! 😊
Have a nice day,
Camille C-MonEtiquette
This is the 2nd time I order. the 1st order was perfect but now it's impossible to peel off the labels 😏
We are sincerely sorry to hear that your labels are difficult to remove from their backing. It must be a defect during the cutting process, our apologies.
A new production has just been set up to replace the labels you received 😌
Have a nice day,
Camille C-MonEtiquette