Reviews Petit-Fernand

I have not yet received the goods ordered on August 30

In the advertisement they tell you that it is dispatched in 24-48 hours, not that after dispatch, it will take 10 WORKING days (which in my case was 13) to arrive. That is, three weeks waiting.

Order never received

My order never arrived.

Order arrived very late! Also wanted adhesive labels and got iron-on labels instead, which I can't do anything with. Please take care EXCHANGE EXCLUDED! So expensive and no exchange for a bit of paper! Do not recommend it, there are better alternatives on Amazon

The delay, even if it was due to factors outside the company (couriers/postmen), causes harm to people like me who ordered them for school and, despite 2 weeks in advance, still have not received them.

I followed the instructions for putting on the clothing labels, but unfortunately they all come off the clothes, which is a real shame. The shoes, on the other hand, are fine.

It's been a month since I ordered some stickers and I haven't received them nor have I received any response from them.

This is already the second time I have ordered labels on the site and received nothing

All the labels have peeled off. They have not even lasted a month. Most of them have peeled off without even using the garment. The rest have stayed on in the washing machine. Bad purchase.

Orders take a long time to arrive at the post office and the package is lost. Waste of money and time.

Iron-on is not resistant to washing at 60 degrees. Even though I followed the instructions. I'm really disappointed and wouldn't recommend you again.

Only half of the order arrived. Multiple requests, no response. I had ordered personalized stickers for pencils etc. for the start of school, which I was charged for but which never arrived. Very, very sad as I wanted to put them in my son's school bag. Huge disappointment. Unfortunately, even the pendant, which is very nice in itself, can't make up for this.

I ordered the labels for my son's first day of school and have been waiting for them for 2 weeks.

Order placed August 24, 2021, order never arrived. I've reported the problem I don't know how many times, I didn't feel listened to AT ALL. I reminded you so many times and you always had some lame excuse. Even when I asked for my refund, I was still told to wait for the parcel (September 9, still nothing). I had to ask for my refund several times, which has finally arrived. What's more, I asked to be removed from your database (French Data Protection Act of 1978) and strangely enough I'm still receiving ads from you. I'd like this to stop as soon as possible, otherwise I'll notify the Cnil.

Delay and no commercial gesture!

Complete order error

Very disappointed with the flask that arrived with the broken cap.

Order placed, supposedly sent but never received.

Very bad experience to date I have not received my order, since August 22nd I placed it.

I am still unhappy. I placed the order in August and still have not received it. They replied that they were going to remanufacture it since they don't know what happened. School has started and I still have no labels.

I have not received my order and no one is answering my messages to find out where it is.

I still haven't received anything by this date. Despite my requests I still don't know where my parcel is and no refund has been offered. I find this shameful.

I never got my order, thank goodness I paid with paypal and they refunded me. You pay 3 shipping and they are supposed to send it to you by regular mail so you can't track the package. I will never order from them again.

The product I ordered never arrived I wrote several times but no response Ordered 3 weeks ago

I ordered some labels for objects at the beginning of August. As the package didn't arrive, I claimed it. They tell me that they have sent it on August 10. I wait and nothing. The 10 regulatory days passed and it didn't arrive either. I place the order again and they send it to me. It does not arrive either. I contact them and they tell me that they will give me a solution. On September 14, 2021, I do not have the order and I know that it is not a problem of my postal address because it is the second time I order from this company and the previous one arrived.

The Products are very nice but the wrong information provided cancels the whole service. In the advertisement it talks about service in 24/48 hours. After the purchase you receive an email saying that after the labels are printed it will take 2 to 3 days for shipping which can, however, become as long as 10. I made the purchase on August 31 and still have not received anything. I had to buy more stationery labels to take to school so the 45 euros spent here is now useless.

I have not received my order. Please reply to the e-mails I have sent.

I am still waiting for a response and for the water leaking freezer part to be sent back to me.

I still have not received my order. Order dated 08/24/2021!!!!

I have never received my order.

I haven't received anything yet !!!!!

I still haven't received it, shameful.

I placed the order on August 23 and have not yet received it.

I don't understand how they can ask my opinion if I haven't received the order yet. They should make an effort to deliver the order instead of asking for an opinion.

I placed an order on 25/08 and today I still have not received my order. I hope to receive it before the end of the year... Very disappointed by this it's a shame

I have been getting labels for my children from you every August for 6 years now. Always everything is perfect. Except during this last order: the clothes tags are different than usual and they all came off in the first wash.

I still haven't received my order, 2nd reminder!

Labels that go up from the first wash... I find them everywhere in the machine! Very disappointed, I won't recommend.

I have not received my order