/10
★★★★★
based on 125978 reviews published
★★★★★
based on 125978 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I am very disappointed with my orders. The labels come off after one wash, even though I followed the washing and sticking instructions given by the company. I will not be ordering from the site again.
Lamia Guenchi
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Answer from Petit-Fernand
Hello Lamia, I can understand your disappointment, this is not normal and should not have happened. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. We'll do everything we can to make sure it doesn't happen again. Good day to you, Emma
3
/5
★★★☆☆
For the 1st time, I found it difficult to remove the labels from their holders. It was a real pain when you have to label each pencil.... cutting problem? Glue?
Ckb
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Answer from Petit-Fernand
Hello, I understand your disappointment, this should not have happened, we apologize. We do our best to satisfy our customers and take your opinion into account carefully. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
2
/5
★★☆☆☆
Super always delighted with my orders!
Julie Peregrin
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Answer from Petit-Fernand
Hello Julie, Thank you for taking the time to write to us and for your satisfaction with our products! Have a nice day. Emma
2
/5
★★☆☆☆
It has been more than 23 days since they sent me an email saying they were sending me my order and I still have not received it, nor have they sent me a tracking number.
Yurena GarcĂa
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order has been shipped correctly. Please, if you still have not received it considering the dates, we ask you to contact us at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
No worries with object and shoe labels, but iron-on labels don't wash off.
Fatouma Gandega
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Answer from Petit-Fernand
Hello Fatouma, Thank you for your opinion and your satisfaction with our object and shoe labels. However, we apologize for the inconvenience concerning the iron-on labels, which should not have happened. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
2
/5
★★☆☆☆
They are peeling off clothes after the second wash. Not what I expected and paid for.
Sarah S.
Answer from Petit-Fernand
Hi Sarah, I am sorry the labels are not working for you. I have sent you an email 🙂 Xia
2
/5
★★☆☆☆
I bought the thermoadhesives and in the first wash I have already lost one of them.
Marisa
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Clothes stickers peel off easily
Ana Ingelmo Muñoz
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Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
It was my first time ordering from you. I'm quite disappointed because my order never arrived. It's a shame I missed the start of the school year. When I contacted the after-sales service, they quickly re-sent my order. I finally received it a few days later.
Ségolène Perez
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Answer from Petit-Fernand
Hello Ségolène, We are very sorry for this inconvenience. However, we are happy to hear that you have recently received your order. All comments are important to us and we thank you for taking the time to write to us. We hope to see you soon on our site. Good day, Emma
3
/5
★★★☆☆
The stickers on the clothes stick terribly , you have to be an hour for them to stick and with the washes they go away .
Barbara Ruano Guitard
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Answer from Petit-Fernand
Good morning Barbara, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Delivery time exceeded by several days, I found myself on the eve of the new school year having to label all the supplies for my 3 children...
Isabelle G
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Answer from Petit-Fernand
Hello Isabelle, Thank you for ordering from C-MonEtiquette. We apologize for the delay in delivery and the inconvenience caused. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
We're happy with the shoe labels and the ones that stick to clothing labels. But the ones we have to iron on don't stick. However, the iron is set at 200Âş on the mode they recommend. They hold, but as soon as you wash the clothes, they come off, and I found them in my washing machine. I've spent 1h30 putting labels on my daughter's clothes for nothing, and they're also sticking in my machine, so I'm going to have to start all over again with labels I've ordered elsewhere. I strongly advise against this if, like me, you remove instructions from your children's clothes and the only solution would be iron-on labels. 28 in the wind
Capucine Garcia
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Answer from Petit-Fernand
Hello Capucine, First of all we would like to apologize for the problem you had with your order. This is not normal and should not have happened. We strive to satisfy all our customers to the best of our ability and will do our utmost to ensure that this does not happen again. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Emma
3
/5
★★★☆☆
Bonjour les quéquette sont très bien mais le souci sont décollées même pas une journée sur les vêtements merci
Severine Drillon Jalade
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Answer from Petit-Fernand
Hello Severine, First of all, thank you for taking the time to write to us and for your satisfaction. However, we're sorry to hear that your labels have come unstuck. This shouldn't have happened and it's not normal. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Emma
2
/5
★★☆☆☆
The labels are very pretty, but they don't hold! After a first wash in a 30-degree machine, they came off. I did follow the application procedure (iron on cotton, linen, press firmly for the time indicated, do not wear or wash clothes for 24 hours). I was very disappointed by the price of the product (nursery pack). What's more, the protective paper to protect the iron-on labels wasn't even supplied, even though it says it is! Fortunately, you can replace it with baking paper.
Julie Alunni
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Answer from Petit-Fernand
Hello Julie, Thank you for ordering from C-MonEtiquette. We're sorry to hear that there was a problem with your order. We'll do everything we can to make sure it doesn't happen again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
3
/5
★★★☆☆
I'm disappointed with clothing labels that don't wash off if you stick them directly on the fabric.
Mme VĂ©ronique Navarro
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Answer from Petit-Fernand
Hello VĂ©ronique, We are very sorry for this inconvenience. We have taken note of your comments regarding the notice you left us. We will do our utmost to ensure that this does not happen again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day. Emma
3
/5
★★★☆☆
I thought the stickers were really great, I was able to put together something great from numerous motifs. The price was also totally fine. Unfortunately, our stickers all came off even though we didn't wash or iron them. That's a great pity!
Jacqueline J.
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Answer from Petit-Fernand
We are sorry that you had problems with our product. We can offer replacement or refund.
2
/5
★★☆☆☆
Good evening, Despite my payment of August 11, I have not received my order 1001526602. I wanted to receive the back-to-school labels. How do I go about receiving my order? My postal address has been confirmed and I have received 1 order placed at the same time. Thank you in advance for your reply.
Cv
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Answer from Petit-Fernand
Hello, We are very sorry for the inconvenience with the delivery of your order, this is not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. We will do our best to prevent this from happening again. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Disappointed by the sticky labels that don't necessarily stand up to machine washing at 60 degrees, I'd go back to iron-on labels.
Vivaldia
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Answer from Petit-Fernand
Hello Vivaldia, We're very sorry to hear about the problem with your labels. I can confirm that self-adhesive labels should be perfectly resistant to washing and drying, but they're still self-adhesive, and washing them at very high temperatures can cause premature wear. If you have any questions, please do not hesitate to contact us: [email protected]. Have a nice day. Emma
2
/5
★★☆☆☆
Labels peel off in first wash
Marion
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Answer from Petit-Fernand
Hello Marion, I can understand your disappointment, this is not normal and should not have happened. Did you follow the instructions for applying our different types of labels? Could you please email us your order number and a photo at [email protected], so that I can find a solution. Thank you in advance and sorry again for the inconvenience. Emma
2
/5
★★☆☆☆
I have not received my order after 20 days and I do not know how to track the shipment.
Sara Gayol
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order has been resent according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
Hi I was disappointed with how small the labels are. The writing is difficult to see. I didn't realise the labels had to be stuck on clothes labels and not the fabric. We remove labels from my grandchildren's clothes as they irritate their skin. Therefore unable to use the labels ordered.
Trish
Answer from Petit-Fernand
Good afternoon Trish, we are sorry you were unable to use the labels you ordered. We do iron on clothing labels that can be ironed onto the fabric of the clothing which would suit you better. Xia
2
/5
★★☆☆☆
Nicely packages but difficult to peel off the booklet.. the clear layer is then crinkled around the edges..
Rrm
Answer from Petit-Fernand
Hi I am sorry you are having difficulties with your labels. I have sent you an email 🙂 Xia
2
/5
★★☆☆☆
The quality is not great. I used the iron-on labels and they peeled off after the 1st wash (wash at 40°).
Nadege Faucillon
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Answer from Petit-Fernand
Hello Nadege, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Emma
3
/5
★★★☆☆
First wash, labels peeled off. ??
Client
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Answer from Petit-Fernand
Hello, We're sorry there was a problem with our labels, especially if the installation instructions were followed. We will do our utmost to prevent this from happening again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you in advance and have a nice day. Emma
2
/5
★★☆☆☆
Hello, The iron-on labels of my last order were not pre-cut and were badly printed. They were unusable. What a disappointment!
Godeau Marie
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Answer from Petit-Fernand
Hello Marie, We're very sorry to hear about the problem with your iron-on labels. This should not have happened. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number. You can also attach a photo. We strive to satisfy all our customers to the best of our ability and apologize for this unpleasant experience. We will take your comments into account carefully. Have a nice day. Emma
2
/5
★★☆☆☆
Very disappointed after a wash the labels come off and I sent an email to the service to warn I'm still waiting for a return.
Hélène Collet
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Answer from Petit-Fernand
Hello Hélène, We're really sorry that there was a problem with your order, it shouldn't have happened. Did you contact the service department with this email: [email protected], specifying your order number? We also invite you to send them a capture, if you have one, of your unstuck labels. We do our best to satisfy all our customers and are sorry for this bad experience. We will take your opinion into account with care. Have a nice day. Emma
3
/5
★★★☆☆
The labels arrived quickly, which is a positive point. However, I found them extremely difficult to peel off and sometimes they break or don't peel off on the pre-cuts, when you have 80 school supplies to label and for the price I find this a shame, hence the note. I've ordered self-adhesive clothing labels several times before, and I'm always very satisfied. I'm not sure I'll be ordering school labels again.
Marypoupette
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Answer from Petit-Fernand
Hello Mary, Thank you for your feedback. There shouldn't be any cutting problems, this isn't normal, and we're sorry for this disappointing experience, especially during the back-to-school period... Please contact our customer service: [email protected] who will do their best to find a solution for you. Have a nice day. Emma
2
/5
★★☆☆☆
Disappointed for the first time with my purchase... Big problem with the small labels for school supplies... Impossible to peel them off the paper without peeling them off with the paper. Result: impossible to use!
Vanessa Vienne
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Answer from Petit-Fernand
Hello Vanessa, We're sorry to hear about the problem with your label order this year. It's not normal for there to be a cutting problem, we're here to make your life easier, not the other way around. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Our apologies again. Have a nice day. Emma
3
/5
★★★☆☆
The duration was longer than 48 hours
Susana Pinto
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Answer from Petit-Fernand
Hello Susana, We're sorry if you received your order late, but your personalized products leave our company after 48 hours of Manufacturing, not to be confused with 48 hours of delivery. However, since this year we offer express delivery. We hope you are satisfied with your products. If you need to contact our customer service, please don't hesitate to write to us: [email protected]. Have a nice day, Emma
2
/5
★★☆☆☆
I have very mixed feelings about the service. Good points: Super-fast delivery Many customization options Very fair price Labels that stick well The bad points : The labels arrived stapled in a notebook. The stapler was badly placed and I lost 1 label on all the sheets. I reported this to customer service, who didn't believe me and asked for photos. Of course, I threw away the damaged labels, so I couldn't take photos and therefore couldn't claim compensation.... I'm not sure I'd trust a company that doesn't trust me again....
Herzog
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Answer from Petit-Fernand
Hello, Your opinion is very important to us, and we are very sorry for this disappointing experience. Indeed, it is not normal that you received stapled labels and even less that you did not feel confident with our customer service. I invite you to contact us at: [email protected], specifying your order number and the problem encountered, so that we can offer you a real solution. Once again, our apologies. Emma