/10
★★★★★
based on 126820 reviews published
★★★★★
based on 126820 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Delivery is therefore delayed and there should be a tracking number to see. In addition, it is difficult to contact the person.
Pm
Translated review
Answer from Petit-Fernand
Hello, We're sorry for the delay in receiving your order. If you still haven't received your order, please email us at [email protected], quoting your order number, so that we can find a solution. Have a nice day, Sophie.
3
/5
★★★☆☆
It's a good product but the writing is really small it would be great to be able to really adjust the font size to the label
Muriel Guy
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Answer from Petit-Fernand
Hello Muriel, Thank you for taking the time to share your opinion. It's very important to us and helps us to improve. Have a nice day. Sophie
3
/5
★★★☆☆
Difficult to stick on jeans, and comes off after the first machine.
Amandine Weissgerber
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Answer from Petit-Fernand
Hello Amandine, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Little choice compared to the competition and difficulties paying for the order with PayPal: I had to try 3 days in a row before finally being able to validate my order!
Ele
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Answer from Petit-Fernand
Hello, Thank you for taking the time to share your opinion with us. It helps us to improve. Have a nice day. Sophie
3
/5
★★★☆☆
Water-sensitive
Riadh Harroum
Translated review
Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
Very satisfied with the choice of prints offered by the site. My children were delighted. However, I was disappointed by the quality of the glue, all the labels came off, and it made a meli-melo in the kits between the felt pens and pencils, everything was stuck together. I had to put Scotch tape on each pencil. I opted for these labels to save time, but in the end I lost time.
Aline Robitail
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Answer from Petit-Fernand
Hello Aline, We're really sorry that there was a problem with your labels. I can confirm that they should hold up perfectly. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
2
/5
★★☆☆☆
Unfortunately I followed the instructions exactly and my labels didn't fit so I had to buy something else, which was very disappointing.
Audrey Versepute
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Answer from Petit-Fernand
Hi Audrey, We're really sorry that there was a problem with your labels. I can confirm that they should hold up perfectly. If this is not the case, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
3
/5
★★★☆☆
Good and quality products. But very slow shipping.
Laia De
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems with the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We are still glad that you like our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Very disappointed... I ordered iron-on labels and the calibration is really bad... no kidding, there's 4mm of white on everything and the beautiful design stays on the sheet...
Audrey Louyet
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Answer from Petit-Fernand
Hello Audrey, I understand your disappointment, it is abnormal that you received labels in this state there đ We resend you immediately new labels. We apologize for the inconvenience. Thank you for your understanding. Have a nice day. Sophie
3
/5
★★★☆☆
Disappointed by iron-on labels... Unfortunately, they don't stick, no matter what the garment's material... On the other hand, the self-adhesive labels hold very well, even after washing.
Chicoutimi De
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Answer from Petit-Fernand
Hello, We're very sorry to hear about the problem with your iron-on labels. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Sophie
3
/5
★★★☆☆
The stick on labels are great. It sticks in all materials I have tried including clothes and backpacks. The iron on however after washing came out completely.
Aline P.
Answer from Petit-Fernand
Hi Aline, thank you for your review. We are glad you like the stick on labels but sorry that the iron on labels did not work for you. Have a good day! Xia
2
/5
★★☆☆☆
Some labels are not usable and do not peel off đ (one whole page in particular) First time I've been disappointed by your quality.
Ghinwa Hage Ali
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Answer from Petit-Fernand
Hello Ghinwa hage, We are very sorry that there was a problem with your order. Thank you for taking the time to leave a review about your experience, we will do everything we can to prevent this from happening again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
3
/5
★★★☆☆
I bought 3 sets of labels for my 3 boys. The labels were as I expected. The only problem I had was peeling the labels from the booklet. I had to twist the page in all directions to remove my label and that x3
Traore
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Answer from Petit-Fernand
Hello Traore, We are delighted that you are satisfied with our labels. However, we're sorry for the inconvenience - it shouldn't have happened. We're doing everything we can to make sure it doesn't happen again. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Emma
3
/5
★★★☆☆
Stick-on labels on clothes stay perfect even after washing machine and dryer, but the thermoadhesive ones, even washing at 40 degrees and keeping the dryer at minimum temperature, all came off.
Chiara B.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
3
/5
★★★☆☆
Unfortunately, the labels don't stick to certain garments, such as blouses. Otherwise, the aesthetics are good. I use it for school materials.
Soufyane Ababou
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Answer from Petit-Fernand
Hello Soufyane, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
I'm disappointed with the product, it doesn't hold up on clothes.
Pioupiou
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Answer from Petit-Fernand
Hello, We're sorry there was a problem with our labels. We will do everything we can to prevent this from happening again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you in advance and have a nice day. Emma
3
/5
★★★☆☆
Unfortunately, on the first drying the labels came off almost completely
Elena
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards ?, Alessio
2
/5
★★☆☆☆
I am very disappointed with my orders. The labels come off after one wash, even though I followed the washing and sticking instructions given by the company. I will not be ordering from the site again.
Lamia Guenchi
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Answer from Petit-Fernand
Hello Lamia, I can understand your disappointment, this is not normal and should not have happened. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. We'll do everything we can to make sure it doesn't happen again. Good day to you, Emma
3
/5
★★★☆☆
For the 1st time, I found it difficult to remove the labels from their holders. It was a real pain when you have to label each pencil.... cutting problem? Glue?
Ckb
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Answer from Petit-Fernand
Hello, I understand your disappointment, this should not have happened, we apologize. We do our best to satisfy our customers and take your opinion into account carefully. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
2
/5
★★☆☆☆
Super always delighted with my orders!
Julie Peregrin
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Answer from Petit-Fernand
Hello Julie, Thank you for taking the time to write to us and for your satisfaction with our products! Have a nice day. Emma
2
/5
★★☆☆☆
It has been more than 23 days since they sent me an email saying they were sending me my order and I still have not received it, nor have they sent me a tracking number.
Yurena GarcĂa
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order has been shipped correctly. Please, if you still have not received it considering the dates, we ask you to contact us at [email protected] ! Have a nice day, Maialen
3
/5
★★★☆☆
No worries with object and shoe labels, but iron-on labels don't wash off.
Fatouma Gandega
Translated review
Answer from Petit-Fernand
Hello Fatouma, Thank you for your opinion and your satisfaction with our object and shoe labels. However, we apologize for the inconvenience concerning the iron-on labels, which should not have happened. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
2
/5
★★☆☆☆
They are peeling off clothes after the second wash. Not what I expected and paid for.
Sarah S.
Answer from Petit-Fernand
Hi Sarah, I am sorry the labels are not working for you. I have sent you an email đ Xia
2
/5
★★☆☆☆
I bought the thermoadhesives and in the first wash I have already lost one of them.
Marisa
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Clothes stickers peel off easily
Ana Ingelmo Muñoz
Translated review
Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
2
/5
★★☆☆☆
It was my first time ordering from you. I'm quite disappointed because my order never arrived. It's a shame I missed the start of the school year. When I contacted the after-sales service, they quickly re-sent my order. I finally received it a few days later.
SĂ©golĂšne Perez
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Answer from Petit-Fernand
Hello SĂ©golĂšne, We are very sorry for this inconvenience. However, we are happy to hear that you have recently received your order. All comments are important to us and we thank you for taking the time to write to us. We hope to see you soon on our site. Good day, Emma
3
/5
★★★☆☆
The stickers on the clothes stick terribly , you have to be an hour for them to stick and with the washes they go away .
Barbara Ruano Guitard
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Answer from Petit-Fernand
Good morning Barbara, Please accept our sincere apologies for the inconvenience caused. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the defective labels to our email address [email protected]. Have a nice day, Maialen
3
/5
★★★☆☆
Delivery time exceeded by several days, I found myself on the eve of the new school year having to label all the supplies for my 3 children...
Isabelle G
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Answer from Petit-Fernand
Hello Isabelle, Thank you for ordering from C-MonEtiquette. We apologize for the delay in delivery and the inconvenience caused. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
2
/5
★★☆☆☆
We're happy with the shoe labels and the ones that stick to clothing labels. But the ones we have to iron on don't stick. However, the iron is set at 200Âș on the mode they recommend. They hold, but as soon as you wash the clothes, they come off, and I found them in my washing machine. I've spent 1h30 putting labels on my daughter's clothes for nothing, and they're also sticking in my machine, so I'm going to have to start all over again with labels I've ordered elsewhere. I strongly advise against this if, like me, you remove instructions from your children's clothes and the only solution would be iron-on labels. 28 in the wind
Capucine Garcia
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Answer from Petit-Fernand
Hello Capucine, First of all we would like to apologize for the problem you had with your order. This is not normal and should not have happened. We strive to satisfy all our customers to the best of our ability and will do our utmost to ensure that this does not happen again. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Emma
3
/5
★★★☆☆
Bonjour les quĂ©quette sont trĂšs bien mais le souci sont dĂ©collĂ©es mĂȘme pas une journĂ©e sur les vĂȘtements merci
Severine Drillon Jalade
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Answer from Petit-Fernand
Hello Severine, First of all, thank you for taking the time to write to us and for your satisfaction. However, we're sorry to hear that your labels have come unstuck. This shouldn't have happened and it's not normal. Could you please email your order number to [email protected], so that I can find a solution. Thank you in advance and sorry again for this inconvenience. Emma