Reviews Petit-Fernand

Labels don't stick and wash off in the first wash

Almost a month and I still have not received the product, you ask them and they basically tell you not to bother, they have the mail saturated. In short, school started a week ago and we are still waiting. I do not recommend it!

I have been waiting 20 days for my order and it doesn't seem to arrive!!!! I am very disappointed and I hope they give me a solution from the brand as soon as possible!!!! Either they will send me the stickers again or I will get a refund!

I PLACED TWO ORDERS ON AUGUST 18, 2021 AND AS OF TODAY, SEPTEMBER 10, 2021, I STILL HAVE NOT RECEIVED THEM, AFTER WRITING MANY EMAILS.

I placed the order on August 18. And it arrived yesterday September 9th! Fatal!

I have been waiting since August 19 and today, September 10, nothing has arrived.

I have been waiting 1 month for my order of labels, I still haven't received them, and my son has already started school?

I can only say negative things labels never arrived the only response was that they ship by priority mail so my package disappeared. Congratulations I will never buy again.

I have always been fine.But this time I am not happy because still my order from the end of August has not arrived how come?

A wide selection, fast shipping and a quality product.

They haven't arrived!

My opinion is not positive. Ordered a custom water bottle with two caps bought separately and paid a lot both broke after a short time. Water bottle no longer usable. Bought a garment bag paid 13 which is tiny, max 2 panties fit. I will not be shopping again

Yesterday was the deadline to receive my product and to this day the package has not arrived. I try to contact the company by different ways and there is no answer. I am very disappointed because the day before I contacted them by mail and they answered me, but after the deadline there is no way to contact them. I have done it by phone and by mail.

I cannot give my opinion, as I have not yet received the order.

Very disappointing has a month later I still have not received my order a real disaster,I do not recommend .

Communicate better and from the beginning that the goods are produced in France!!! We ordered on 25.8 and haven't received anything yet!!! Now had to order somewhere else so that I had the school supplies ready in time. Absolutely disgraceful!

The stickers were stapled to the heel, so I have not been able to use 4 stickers from each sheet, because they are perforated. I could not be more dissatisfied!

I did not receive my order...

I have not received my order! I am sorry but every morning I wake up with the hope that my order will arrive and my daughter also asks every day and nothing. Your colleague who is in contact with me told me that you are going to send me a new one but again... we are still waiting ????

I'm very disappointed because I still haven't received my order, 14 days after I placed it. However, customer service seems to have been reactive and I still hope to receive my order within an acceptable timeframe, even though my son has already been in kindergarten for 1 week!

I arrived late and there was no tracing paper for ironing the labels.

After three weeks they still have not arrived.

Good morning, I placed the order in good time before the start of the school year, on 18/08, they have not arrived, you do not provide any tracking number of the shipment, I have contacted you several times and after a week you answer me to verify if the address I gave you is correct, obviously it is, after this response from which I do not get any solution I am still waiting for the money back since I had to buy the labels from another supplier. I do not recommend it.

So either I'm really bad but the labels don't stick well even with the iron and recommendations you put in the package Almost all the labels have come off the clothes(

I did not receive my order

At the moment it is a month and a half from the date of purchase and I have not received it yet.

After a month, my order has not arrived and obviously, it is paid for. I keep contacting you and you do not give me any kind of solution.

Super unhappy,with the two orders I have placed I have had problems,in fact the second one which was placed on August 17 has not arrived yet.Now I am looking at comments from other users and the experience is the same so I would not recommend your services.

I placed an order with stickers for my two daughters and only one of them arrived, the others I have not heard anything about.

The order has never arrived at home

Good morning! It is the second year that I buy your labels with enough time to be able to mark my children's books. The day 17/8 I made the purchase and I HAVE NOT RECEIVED IT YET.

I have not received my order (even though I placed it in advance), and today my little one starts school with unmarked clothes and school supplies.

I ordered stickers with my daughter's name, which was my main concern, and a lunch box with her name on it. The lunch box arrived in a box, but the name tags were missing. I thought that they might come separately, which would be extremely illogical not to send the stickers directly in the same box. The website advertises a German customer service, but unfortunately I could only find a number in France. They didn't really respond to the email I sent. I was told to wait. Now I was allowed to mark all the clothes and lunch box by hand. Thank you for that.

Unfortunately, I cannot say I had a positive experience having paid for the purchase of the school labels that never arrived. I placed the order on August 18 and when I still had not received anything on the 31st I called customer service and they resent the labels to a different address. Untraceable mail by company choice. So the second package also swallowed in the mails. So customers pay and by choice of the company--label shipments do not know how to track--the mails pocket. Fail!!!

After more than 10 days, I have not received anything, I send them emails and they do not answer, the message is automatic and there is no solution. I call by phone and it is to leave a message on the answering machine. I can't contact anyone for a solution.

The iron on labels were absolutely useless. Came off days into use. Really disappointed. Especially as my little one was so excited to have unique design labels in her school clothing.

It has been 14 days and I have not received the labels

The isothermal flask was missing from the order. Customer service could not be reached.

Hello, I love the labels, they're really nice but I can't remove them from a notebook if I force it, it gets damaged or ripped off.

I still haven't received my package ordered on August 23.