/10
★★★★★
based on 129548 reviews published
★★★★★
based on 129548 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Does not stick to all labels, let alone garments.
Florence
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Answer from Petit-Fernand
Hello Florence, First of all we would like to thank you for ordering from C-MonEtiquette. We're very sorry about your bad experience with this order and will do everything we can to make sure it doesn't happen again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day. Emma
3
/5
★★★☆☆
The labels are very good and arrived on time. But I did not receive the paper for the labels.
Núria Sanfeliu Cots
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Answer from Petit-Fernand
Good morning, We are sorry for the oversight. Unfortunately, during the high season, this type of forgetfulness or incidents often occur. What we suggest in these cases is to use baking paper or else we can send you the paper directly in a separate envelope. Have a nice day, Maialen
2
/5
★★☆☆☆
Disappointed, the quality has changed but not the price. Put on the same day on the same base, my labels bought 2 years ago hold up better than the ones I received 1 month ago.
Cécileh
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Answer from Petit-Fernand
Hello Cécile, We're sorry to hear about the problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding, have a nice day. Emma
3
/5
★★★☆☆
I always go by my label (labels, water bottles, lunch boxes) and have nothing to complain about. It's quick and original. This year, perhaps due to the back-to-school effect, the labels weren't as good quality. Next year, I won't order them last minute. In any case, I recommend it!
Marie
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Answer from Petit-Fernand
Hi Marie, First of all, thank you for your loyalty and for taking the time to leave us your review! We're really sorry that there was a problem with your order this time. We're obviously sorry that your experience wasn't perfect and will do everything we can to make sure it doesn't happen again. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
I ordered and received it, but I didn't get the filter paper I needed to iron the label on the clothes... I had to find tracing paper to do it.
Nathalie Lhumeau
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Answer from Petit-Fernand
Hello Nathalie, We're sorry about this oversight in your order, it shouldn't have happened! We do our utmost to satisfy our customers. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. We apologize again for any inconvenience. Good day to you, Emma
2
/5
★★☆☆☆
Paying 2e in fees and receiving a simple envelope stamped at the green letter rate (0.66e) is average!
Delphine Lecarré
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Answer from Petit-Fernand
Hello Delphine, Thank you for ordering from C-MonEtiquette. The fees include preparation and processing costs. We are sorry for your dissatisfaction. Wishing you a nice day. Emma
2
/5
★★☆☆☆
Although I followed the instructions to the letter, the thermoadhesive labels came off right away, some after the first wash and some even just wearing the clothes. The ones for the items seem okay.
Sofia
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I invite you to contact us via email so that we can find a solution, see you soon! ?? Alessio
2
/5
★★☆☆☆
Nice stickers but they come off quickly (clothing stickers)
Mb
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I have sent you an email to find a solution ! We are waiting for your feedback, see you soon ! ?? Alessio
2
/5
★★☆☆☆
Ordered the labels on the 30th Aug - was given impression they arrive ëpretty quickly' or ësoon' after 48h despatch (even if 2-10 days is what reads on the website). Disappointed that the labels have not arrived before daughter starting school. Had to label using a sharpie! Let's see when ëpretty quickly/soon' happens 🙁
Ak
Answer from Petit-Fernand
Hello Aysha, we are sorry that you are disappointed that your labels did not arrive in time for your daughter going back to school. However, your order was dispatched within 48 hours as promised and then you have to allow time for the delivery. As explained to you by email and on the phone, we do not guarantee that your labels will arrive in time for your children going back to school, as these dates vary from person to person. I hope you receive your order very soon 🙂 Xia
2
/5
★★☆☆☆
I don't know what's going on but I've been waiting for a month.
Conchi Iglesias
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Answer from Petit-Fernand
Good morning, We are sorry for the inconvenience and delay caused by our delivery service. We sent you an email two months ago in order to resend your order but we did not receive a reply. Please, if you have not received it since then, please contact us at [email protected] or reply to this email to find a solution. Have a great day, Maialen
2
/5
★★☆☆☆
I still have not received my order and no return of my label after 1 call and 2 emails.
Elodie
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Answer from Petit-Fernand
Hello Elodie, We're sorry for the inconvenience. I can understand your disappointment, this is not normal and should not have happened. In order to find a solution for you, please contact us by email: [email protected], specifying your order number. Good day to you, Emma
3
/5
★★★☆☆
We had to wait for a second shipment because it did not arrive after ten days. We still do not know the reason and had to place a second order which did arrive home within 10 days.
Dunia Ramírez Santana
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Answer from Petit-Fernand
Good morning Dunia, We apologize for the inconvenience caused. We are still glad that you received them and we hope you like them. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are very good but the wait for delivery is more than the site says.
Barbara Rotundo
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Answer from Petit-Fernand
Hello Barbara, Thank you for your comment. We're delighted that you like our labels! However, we apologize for the delay in delivery and will do our utmost to ensure that this does not happen again with your next orders. Have a nice day, Emma
2
/5
★★☆☆☆
I have ordered several times. Always satisfied. And this time quality problem. I was told that the defective labels would be sent back to me. It's been 15 days, still nothing. I'm a bit disappointed with the service
Emmanuelle Chevrol Roumagne
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Answer from Petit-Fernand
Hello Emmanuelle, Thank you for taking the time to leave a review about your experience at C-MonEtiquette. However, we are very sorry that there was a problem with your order this time. In order to resolve your request as best we can, I invite you to contact us via this email: [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Lovely looking stickers as always but very difficult to peel off the backing. I've had these stickers for a number of years now and have never experienced such difficulty using them.
Tash7
Answer from Petit-Fernand
Hi I am sorry you are having difficulties peeling the labels of this year, I have sent you an email regarding this issue 🙂 Xia
2
/5
★★☆☆☆
I find it regrettable that there was a promotion when I placed my order which was not applied automatically so I didn't get the discount.
M.s
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Answer from Petit-Fernand
Hello, I can understand your disappointment, it's not normal that the code didn't work. Could you please email us at [email protected] to give us more details. Thank you in advance and sorry again for this inconvenience. Emma
2
/5
★★☆☆☆
Quality of the labels to make with the iron, mediocre this detaches at the end of little washing
Lea Haderer
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Answer from Petit-Fernand
Hello Lea, We're really sorry about this inconvenience, it's not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
3
/5
★★★☆☆
Nice labels overall, but they don't wash well, several have come off... as for the ones that stick thanks to the heat of the iron, I followed all the instructions but they don't stick 100%...
N.l
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Answer from Petit-Fernand
Hello, We're sorry to hear about the problem with the labels, but this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Emma
2
/5
★★☆☆☆
Badly cut, difficult to remove without damaging them, doesn't stick very well.
Nanou31770
Translated review
Answer from Petit-Fernand
Hello, We're sorry that there was a problem with the cutting of your labels, this is not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day, Emma
2
/5
★★☆☆☆
Not satisfied with the heat-sensitive labels for clothes. If you follow the instructions carefully, the labels come off. 28 EUros is a high price to pay.
Daphné Koscianski
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Answer from Petit-Fernand
Hello Daphné, We're really sorry about this inconvenience, it's not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Our apologies again, have a nice day. Emma
2
/5
★★☆☆☆
The products are certainly cute, but the iron-on labels come off with the first wash and dry. I wouldn't recommend labels. Very disappointed, I'll have to recommend a whole clothing kit elsewhere. Wooden labels and labels for objects very good on the other hand.
Coraline
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Answer from Petit-Fernand
Hello Coraline, We're sorry that there was a problem with your labels, this is not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. Once again, our apologies for this disappointing experience, and we'll do our best not to let it happen again. Have a nice day. Emma
3
/5
★★★☆☆
The labels are quite large (perhaps a little too large for my taste) and difficult to detach from the paper backing. But they're tough and very pretty. To be seen in time
Angélique
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Answer from Petit-Fernand
Hello Angélique, Your opinion is very important to us, and we take into account all your feedback concerning an unsuitable format and/or cutting problems, as this is not normal. If you follow our instructions for label fitting and holding, there should be no problems 🙂 We'll be in touch if you need us: [email protected]. Have a nice day. Emma
2
/5
★★☆☆☆
Very disappointed with the labels I received this year! 1st wash of the masks for my son, who started CP on Thursday, and the iron-on labels had already peeled off after just 1 wash at 30 degrees 🙁
Delphine Goul
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Answer from Petit-Fernand
Hello Delphine, We're really sorry about this inconvenience. If the instructions for applying the labels are followed correctly, this is really not normal. In order to find a solution, please contact us by email (if you haven't already done so): [email protected], specifying your order number. We look forward to hearing from you. Emma
3
/5
★★★☆☆
Everything arrived as expected, the only downside was that I had to claim it because it took longer than expected, but very good and efficient service, everything arrived correctly.
Teresa Fernández
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Answer from Petit-Fernand
Good morning, I am sorry you had a bad experience with our delivery service. We hope you liked our products and that they are up to standard. Have a great day, Maialen
2
/5
★★☆☆☆
Very nice motifs, fast delivery. Everything top
Marta R.
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Answer from Petit-Fernand
Hello Ms. Retz, Thank you for your positive feedback. If you have any comments, please do not hesitate to contact our customer service team at [email protected]. With kind regards from France, Maïté from the Esistmeins team
2
/5
★★☆☆☆
The labels are usually of good quality, but the ones on my last order were impossible to remove.
Muriel Honnay
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Answer from Petit-Fernand
Hello Muriel, We're really sorry for this disappointing experience concerning the cutting of your labels, and indeed it's not normal, we're doing our best so that it doesn't happen again. Please do not hesitate to contact customer service if you have any questions: [email protected]. Have a nice day, Emma
3
/5
★★★☆☆
I love the labels and being able to personalize them, I give you 3 stars for your tardiness in receiving the order.
Sandra Isabel Soto Carrillo
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Answer from Petit-Fernand
Good morning, Thank you for your message and we apologize for the delay. Unfortunately, during the high season, Correos does not respect the delivery times and that is why we are looking for new partners to make the shipments. We still hope you liked our products. Have a nice day, Maialen
2
/5
★★☆☆☆
I am dissatisfied with the articles they come unstuck from the 1st wash.
Marie Richard
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Answer from Petit-Fernand
Hello Marie, I can understand your disappointment. This is not normal, especially if you followed the installation instructions. Please contact Customer Service at [email protected], quoting your order number, so that we can suggest a solution. Thank you in advance and sorry again for this inconvenience. Emma
3
/5
★★★☆☆
The stickers are not easy to peel off
Ciera
Answer from Petit-Fernand
Hi Ciera, Sorry you are having difficulties peeling the labels. I have sent you an email to find a solution 🙂 Xia
3
/5
★★★☆☆
Little bit unsure as I have not received my order yet, placed on the 24th of August and was hoping to have had them by now. Still excited to see them if/when they arrive.
Casey
Answer from Petit-Fernand
Hi Casey, I have send you an email. I hope you have received your order by now! Xia