Reviews Petit-Fernand

Very disappointed, order on 20/08/2021 debited from my account but nothing received to date (07/09/2021) In addition when I want to connect to my account it says account deactivated ... what can I do? Thank you

I have been waiting 22 days for my order and the company's response is that they clean their hands, that it is not their business, amazing.

It was perfect, thank you very much.

I placed the order on August 4 and we are at September 7 and I have not received anything, it must be the third time I order, or more, and always very punctual but this time fatal and the worst is that I get no answers from anyone ....

I have been waiting since August 15 for some stickers for clothes and books and I still haven't received them.

Unfortunately, almost a month after ordering, I have not received the requested labels. I think it was a shipping problem with post because the order appears to have been processed, but that is. Unfortunately.

I followed the instructions but all the thermoadhesive labels came off in the first wash. Absolutely not

Ordered on August 29th and still nothing received!!!! This is unacceptable!!!! My daughter went back to school and I still don't have the labels to mark her things!!!! Delivery in 48H!!! Bah bienur?? !!!!! I've tried to phone but there's no answer, I've e-mailed and there's still no answer either, I order every year for my 1st children and I can tell you that this is the last time I'll be ordering from you!!!!! Very disappointed ????

Never arrived

I still haven't received my order...!!!!!!

I have received my order. Unfortunately, I realized that something had gone wrong. I needed self-adhesive labels for clothes for my son, for kindergarten. Unfortunately, I got labels for items. I contacted customer service directly. They were not helpful at all. No exchange and period. But that wasn't my fault. Too bad. That was the first and last time. I am very disappointed ?? ??

It's been more than three weeks since I ordered labels, already claimed and I still haven't received anything?

Package not received

Hello my order has never arrived so poorly organized I do not recommend buying here.

Je n'ai jamais reçu ma commande

I haven't received them yet!

I placed an order for labels last week. The payment appears to be regular but I did not get any order confirmation. Contacted by phone and email I received no response

I ordered some labels on August 10th and they still haven't arrived. I wanted them for school uniforms and it has already started today and I am quite upset.

I am sorry to give 1 star because with the first order I had been super satisfied. I reordered the labels again this year and unfortunately as of 18.08 I still haven't received anything, not even an email to track the package or to explain the delay. I hope it's just a delivery mishap and to receive them soon, but since the order confirmation it's been 15 working days now. I expected at least a notice since in the confirmation I should have received them within 10 days at most.

Iron-on labels can be washed 1 or 2 times, but are made of very fragile synthetics/plastics. On the other hand, bienmarquer brand iron-on labels are made of fabric and hold up like concrete even after several years.

The label package ordered and paid for was not delivered. Unfortunately, there is no way to track the shipment

August 22 order. To date I have not received anything. I am requesting a refund!

I ordered and paid for the stickers twice but only received them once.

We still haven't received the labels and it's not back to school yet.

I am very unhappy because my order has not arrived! I claimed it and they told me that it would arrive.

I'm particularly disappointed. I've been ordering labels from you ever since my children went to nursery school - over 3 years now - and I've had no problems whatsoever, the quality was spot on and the labels lasted a very long time. But when I placed my last order, I noticed a very big difference with the ones I bought for the previous school year. After one wash, all the labels ended up at the bottom of the washing machine or on the other clothes. I don't know if you've changed the materials or suppliers? It's obviously impossible to put labels back on clothes every day - the budget would be considerable.

My order never arrived and I am currently trying to retrieve it.

I was charged and they never arrived and I have claimed them and I am still waiting for them.

I still haven't received my order. And I haven't received a reply to my complaint.

My parcel has not reached me

I have not received my order yet, this is the second time I shop with you and the delivery don't rediciate it to me, my little girl starts school on Monday the 13th and still I have not received the labels, kindly I would need to know when my delivery will be, Thank you, Kenia

Fast shipping and pretty labels, but the first wash at 60 made the garment labels peel off. I did follow the gluing instructions.

I never received my order. The reshipment did not arrive either. Hence such an assessment. I won't be ordering anything from here again.

I never received the labels

Usually I'm very satisfied, but I haven't received my order yet. I did give my new address, but I don't understand it. That's a shame.

I am waiting for the order more than 3 weeks and it still does not arrive, I send emails and call the phone number 912694056 and nobody answers, very bad service.

Product never received

I have not received any order yet and I call and they don't answer the phone.

Very dissatisfied with this product I do not recommend and I would not recommend any more ... hardly the first use made 3t the first and the labels have ALL peeled off while washing at 30 and no dryer ... I am really very disappointed especially at the price of the product ...

I am disappointed. The cost remains high and the quality is not up to scratch! I have placed several orders with them (the first must date from 2015) and the quality is no longer up to scratch. The self-adhesive labels are badly cut and tear when you try to peel them off.