9.1/10
★★★★★
based on 125984 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Hello In the advert, it wasn't stated that the labels would stick to the labels on the garment. We cut them all off as they were in the way of our child. So we don't use them and have switched to markers. If I'd read this before receiving them, I'd have known it wasn't suitable.
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Céline
Translated review
Answer from Petit-Fernand
Hello Céline, we have two types of labels: iron-on labels to be ironed directly onto the fabric of the garment, and self-adhesive labels to be applied to the garment labels? Don't hesitate to contact us if you have any questions about our products! Have a nice weekend?
3 /5
★★★☆☆
The stick on labels I ordered were very pretty, felt good quality and arrived very quickly in a very cute book. However, despite following all of the care instructions, about a third of them fell off after their first wash. This is disappointing and I won't be ordering any more because of this.
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Elaine W.
Answer from Petit-Fernand
Good morning Elaine, I am sorry the labels did not work for you. I have sent you an email to find a solution to this issue. Xia
3 /5
★★★☆☆
The labels are difficult to peel off due to the lack of precutting in places.
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Adeline Boisseau
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for your comment. You must have received a defective batch, I'm sorry. I'll send you a private message right away so that we can find a solution together 🙂 A very nice day to you, Zoé
3 /5
★★★☆☆
Unfortunately, the names on the stickers were printed crooked and often very close to the edge and not centered
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Aylina I.
Translated review
Answer from Petit-Fernand
Hello, We apologize that the labels do not meet your expectations. The motifs and the font should of course be centered. I will write you an email so that we can take care of your order and come back to you with an appropriate solution. With kind regards from France, Maïté from the Esistmeins team
2 /5
★★☆☆☆
Well, the only thing is that I found the envelope with the labels on the stairs of my building lost, and I didn't like that because since I spend the money the delivery should be in hand and not leave the product to the good luck of the one who finds it, that's why that score, because I think that's also very important, to make sure that the product reaches the right customer.
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Miriam Gomez Moreno
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Answer from Petit-Fernand
Dear Miriam, Thank you for your message. I am sorry that you waited a little bit for your order. Indeed, we are working to improve our shipping times and quality. Good afternoon, Montse.
2 /5
★★☆☆☆
I ordered and received iron on clothing labels. The design was good and as expected BUT they did not peel off the sheet easily for me to actually use them and ended up stretched or ripped at the edge where I had struggled to peel them off. Also the protective paper sheet was missing for me to use when ironing them onto the clothes so I had to use my own greaseproof kitchen paper. Really disappointed. Will order from a different company next year.
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Ldennis
Answer from Petit-Fernand
Good afternoon Leoni, I am sorry you had difficulties with your labels. And sorry you didn't receive the protective paper. I will send you a message to find a solution 🙂 Xia
3 /5
★★★☆☆
I ordered some iron on name labels which came promptly in a booklet form - quite handy and they're easy to store and locate in this form. They're quite difficult to remove from the paper backing itself - the individual labels require some force to remove. Time will tell if they'll last through the washing machine.
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Mana
Answer from Petit-Fernand
Hello, I am sorry you had difficulties removing the labels. I have sent you an email regarding this issue. Xia
2 /5
★★☆☆☆
I didn't receive the labels before my son left for his internship! What a shame! (Ordered a week before departure). A friend received hers in 48 hours!
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Audrey Poullard
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Answer from Petit-Fernand
Hi Audrey, I'm really sorry about that 🙁 Please don't hesitate to contact us by email if you still haven't received your order 🙂 Very nice end of day to you, Zoé
3 /5
★★★☆☆
The handwriting is very small when printed... You need good eyes... I'll choose another one next time...
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Alice
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Answer from Petit-Fernand
Hi Alice, font sizes do vary depending on the font you choose! Don't hesitate to look at the preview to select the best font for you! Have a nice weekend?
3 /5
★★★☆☆
Reductions don't work
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Emmanuelle Blain
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Answer from Petit-Fernand
Hello, please do not hesitate to contact us if you encounter a problem with a particular discount code, we will be delighted to help you! ??? Have a nice weekend?
3 /5
★★★☆☆
Very pretty, fast shipping, sticks very well on clothes, but I find it a bit expensive for 30 labels.
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Melanie Letue
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Answer from Petit-Fernand
Hello, thank you for your opinion! I hope you enjoyed your labels?? Have a nice weekend?
3 /5
★★★☆☆
I bought the first time 3 years ago I was satisfied so I renewed an order in August and the disappointment the cutting of the labels was poorly done it is very difficult to remove them they are ripped off every other time. Too bad, I'm disappointed!
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Adeline Geoffroy
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for your comment. You must have received a defective batch, I'm sorry. I'll send you a private message right away so that we can find a solution together 🙂 A very nice day to you, Zoé
3 /5
★★★☆☆
Not as I expected.
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Ebru Y.
Translated review
Answer from Petit-Fernand
Hello Mrs. Yilmaz, We are sorry that our adhesive labels do not meet your expectations. I have just sent you an email so that we can get in touch. With kind regards from France, Maïté from the Esistmeins team
2 /5
★★☆☆☆
Hello Disappointed because I glued as indicated the indications but comes off. Sincerely
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Safia Laouini
Translated review
Answer from Petit-Fernand
Hello Safia, Thank you for your comment, this is indeed not normal 🙁 I'll send you a private message right away so that we can find a solution. A very nice day to you, Zoé
3 /5
★★★☆☆
Disappointingly, the transparent surface does not peel off in the cut areas. The stickers are therefore difficult to remove. I've always been happy with your products, but this time I think there was something wrong with the design.
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Valerie
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Answer from Petit-Fernand
Hello Valérie, Thank you for your comment. You must indeed have come across a defective batch, I'm very sorry about that. I'll send you a private message right away so that we can find a solution together 🙂 A very nice day to you, Zoé
3 /5
★★★☆☆
I ordered 2 weeks ago paying normally, everything went well, yesterday I wanted to take advantage of an offer Gémo, impossible to make the payment of 2 since it was a free pack, so I do not know where it is, probably not pass since not pay the 2, too bad! but too bad!! it does not give a good image
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Brilain
Translated review
Answer from Petit-Fernand
Hello ! For partnership with Gémo, you can choose Pack Gémo and then insert your discount code? Don't hesitate to contact us if you have any questions! See you soon!
3 /5
★★★☆☆
Some of the label cut-outs, especially the smaller ones, were not sufficiently marked. As a result, it was impossible to remove them and use them? Luckily, only a few labels were affected
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Client
Translated review
Answer from Petit-Fernand
Hello, Thank you for sharing your experience. We're sorry to hear that the cutting of your labels is not as desired. I will send you an e-mail so that we can get in touch. Have a nice day, Maïté
3 /5
★★★☆☆
Not as great as I was hoping. Stuck them on the clothes label's as directed and left them for a few days (says 24 hours) before washing and they have all started to peel around the edges on their first wash!
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Emma
Answer from Petit-Fernand
Hi Emma, I am sorry the labels have not worked. I have sent you an email regarding this issue. Xia
3 /5
★★★☆☆
Quite disappointed with the self-adhesive labels for clothes, 3 tries and everything is gone while it was on 30 degrees, I think everything will end up like that, I will no longer order to put money in the trash, I hope that those on objects will hold better.
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Client
Translated review
Answer from Petit-Fernand
Thank you for sharing your feedback. I am sorry that you have encountered difficulties with our self-adhesive clothing labels. I'm sending you an e-mail right now so that we can find a solution together. See you soon! Maïté
3 /5
★★★☆☆
The water bottle is very nice but the cap is quite tricky to handle, it happens that it seems to be screwed on correctly but in reality it is not and it leaks. If I could suggest to change the type of the cap.
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Francesca
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Answer from Petit-Fernand
Good morning, thank you for your valuable feedback on our products. We are sorry to hear that you encountered problems with your order ? We hope you enjoy our products and hope to see you again soon! ?? Alessio
3 /5
★★★☆☆
The stickers are good but the delivery is very slow. Maybe you should just say that it can take up to 14 days.
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Ana R.
Translated review
Answer from Petit-Fernand
Hello Mrs. Raposo, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days as the goods come from France, so the delivery time is the decisive factor. We hope that you will now enjoy your order 🙂 With kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆
Good but far too expensive a pity
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Jörg S.
Translated review
Answer from Petit-Fernand
Dear Mr. Schumacher, Our goods are produced in Bordeaux and sorted and packed by hand. Our quality is important to us and of course this has a price. Therefore we produce everything by hand???? and with heart ?? on site so that your children can enjoy the beautiful labels ? With kind regards from France, Maïté from the Esistmeins team
3 /5
★★★☆☆
You have changed the packaging of the thermo labels, which are difficult to peel off. Too bad I've been using your service for years!
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Brigitte
Translated review
Answer from Petit-Fernand
Hello Brigitte, Thank you for your message. It's true that we had changed the packaging of our iron-on labels - but normally they peel off just as well. I'll send you an e-mail so that we can work out a solution together. See you soon! Maïté
2 /5
★★☆☆☆
I'm disappointed because the red is not red but orange and the pale pink labels with white writing are illegible, the name written in white is not visible. The rendering is very different from that on the website. This is the 1st year I've been disappointed; previous years were fine.
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Nathalie Valentin
Translated review
Answer from Petit-Fernand
Hello Mrs Valentin, Thank you very much for your review of our labels. We are very sorry that they did not meet your expectations. I have just sent you an e-mail so that we can find a suitable solution. See you soon! Maïté
3 /5
★★★☆☆
Always loved p-f and bought my children's school name tags here, but the last 2 lots ordered were unusable because the sticker hadn't been cut properly so was impossible to remove from the page in the book, and when I could I took loads of additional parts with it! Not tried this next order yet, so will see if I will be ordering from them in the future if finding somewhere new…..
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Gls81
Answer from Petit-Fernand
Good afternoon, I am sorry that you have received faulty labels. I really hope the next labels you receive will be better 🙂 I will send you an email to find a solution regarding your previous labels that did not work. Xia
3 /5
★★★☆☆
Fast as always, I've been starting with them for several years now. I find that since last year the labels don't hold up as well. So I'm thinking of testing the competition. Because I'm a bit disappointed. It's a shame.
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Mme Correia
Translated review
Answer from Petit-Fernand
Hello Mrs Correia, Thank you for sharing your experience with our products. We are sorry to hear that you are no longer satisfied. Please be assured that our customer service team is at your disposal - even in the event of quality problems. I will then send you an e-mail so that we can find a solution to your satisfaction. Have a nice day. Maïté
2 /5
★★☆☆☆
I can barely read the labels the font is tiny and needs to be in bold. We won't be using these again.
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Anne
Answer from Petit-Fernand
Good afternoon Anne, I am sorry you are unhappy with the labels. There are different font options. Perhaps another time you could select a bolder font. Have a good day 🙂 Xia
2 /5
★★☆☆☆
Easy-to-use site, easy-to-order. On the other hand, no renewal: always the same colors and patterns for several years, too bad! And above all, I was very disappointed to receive a discount voucher 2 days after confirming my order! I'll probably look elsewhere next year....
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Syndie
Translated review
Answer from Petit-Fernand
Hello Syndie, Thank you for taking the time to share your thoughts with us. We listen to our customers - if you have any suggestions for new designs, please don't hesitate to contact us 🙂 Have a lovely day Maïté
3 /5
★★★☆☆
I like your site but I'm still waiting for my 4 euro refund.
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Audrey Collinet
Translated review
Answer from Petit-Fernand
Hello Audrey, thank you for your message! I've contacted you by email to discuss the details ?? Good evening, Léa?
2 /5
★★☆☆☆
Clothing stickers seem okay but the item stickers wont stick unsure if there q faulty batch or not, but probably unlikely to return and purchase again.
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Mrs W.
Answer from Petit-Fernand
Good afternoon I am sorry to hear you have had problems with your labels. I will send you an email to find a solution. Xia