Reviews Petit-Fernand

I can't give my opinion about the stilettos... because I haven't received them yet... the first order has been lost and I'm waiting for the second one to arrive... and meanwhile my little girl is in the nursery without labels on her clothes or anything...

Order placed on 23/08, we are on 5/09 shipping in 48h ???? Still nothing received !!! Very disappointed

Just left with a big iron mark on school jumpers not worth it

Unfortunately, iron-on labels don't stick, even if you follow the rules for applying them.

I never got my order because they don't ship with tracking to keep costs down I guess.

Really disappointed it does not hold 1st machine half are left in the drum, 2nd machine idem ... I thought it would be a time saver finally it's the opposite. aesthetics is the only positive thing. i would not recommend.

They haven't arrived I ordered ages ago and still aren't here

Hello, I never received the labels I paid for I live Geraldine Aeby Khatri La Pala d'Amont 14 CH-1731 Ependes Switzerland

Very disappointed! After only one wash, the labels are all peeling off, especially as it's only a wash at 40!

1st wash and the self-adhesive clothing labels are almost all gone! I did follow the instructions! Very disappointed!

The bags cannot be machine washed, even with gentle washing, because otherwise they shrink, ruining the whole print. For their price it is unthinkable.

It's been a month since I ordered them and I still haven't received them?

Bought the iron labels and what horrible quality. They are all peeling off after first wash.

Order not received Can't reach them by phone Take several days to reply to your e-mail

Very nice labels

Unfortunately, it didn't transfer my phone number completely. That's why I'm not so happy. For the price, that shouldn't happen

I didnt recieve my items

As of today, I have not received my order nor the supposed replacement, which has not arrived nor do I have any record that it has been sent.

I have not received anything and no one answers me either by phone or by mail, it generates an automatic response that is always the same.

Order placed on August 20, still nothing received on September 04

Hello, I still haven't received my order! Over the past 2 weeks, I've contacted customer service several times by email and on Facebook, and even by phone! The answer is always the same: "Please be patient". Still, my son doesn't have his labels for the new school year and my credit card has still been debited. I'd like to point out that this is the first time this has happened to me. Last year, no worries, everything was received on time.

Lousy customer service, not professional at all. An order error that they did not want to refund or exchange... No gesture, no understanding, really disappointed.

Couldn't rate as arrived too late for term to begin and still haven't received them

I have no received the product yet, nor been contacted by anyone with updates about where it is!

I would have loved to say how beautiful the stickers are if they had arrived! Order never received and talking to support is like talking to a wall. They continually send the same email without actually solving the problem! Tell me how I should contact you.

Ordered on August 18th, sent by priority mail on the 20th and never received. I needed it for back-to-school. Very disappointed

The order never reached me

I simply never received my labels

Hello to date I have not received anything yet, so I can only give a negative review, I am waiting for a communication from you

I placed an order on August 6 and have not received it yet. You can't track the order either, so at no time are you informed. The order has been lost, and they have sent me another one, again with no information. I have to be the one who writes constantly to know something and they don't give much detail either. It's the first time I order from Petit-Fernand but given my experience I think it will be the last. It will be because of the possibilities in the market.

I have still not received my labels and my child is back at school No information on why it's delayed

I have not received the goods

Unfortunately nothing arrived

Bad experience order placed since the 20th still not received

Very disappointed for the 2nd year in a row, 1 label out of 2 comes off the clothes. Last time I order from this site .....

Hello, your label does not cole

I never received my order!

This product never arrived.

Hello, Unfortunately I put a star because I placed an order on August 18 and we are September 3 and I still have not received it. I am very disappointed. I contacted you and was told it would happen. It's back to school and I don't have any labels. Sincerely Mrs DORVAULT

Very bad service, they take a long time to attend to your complaints and the worst thing is that your orders take a long time to arrive, after almost 1 month I am still waiting for mine.