/10
★★★★★
based on 125984 reviews published
★★★★★
based on 125984 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Package arrived via post after 9 days, badly packed/ torn open
Jasmin
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Answer from Petit-Fernand
Hello Jasmin, We regret to learn that Deutsche Post did not pay sufficient attention during shipping. We hope that the goods have not been damaged as a result. If it has, please send photos to our customer service so that we can offer you an appropriate solution. We apologize for the inconvenience. With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
The labels are difficult to stick on. I had to do it 3 times. Not sure they won't wash off. Disappointed
Amélie
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Answer from Petit-Fernand
Hello Amélie, thank you for your message! We're sorry to hear that you've had problems with the labels? We'll take your comment into account! Please don't hesitate to contact us if you have any problems after washing! Have a nice weekend Léa?
2
/5
★★☆☆☆
Delivery too long
Paulina L.
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Answer from Petit-Fernand
Hello, we are sorry to hear that you are still waiting for your order. Such a long delivery time as in your case is really exceptional. I will write you an email immediately so that we can get in touch and find a solution together. Kind regards from France, Sarah from the Esistmeins team
3
/5
★★★☆☆
Labels don't wash off
Mickaela Assié
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Answer from Petit-Fernand
Hello Mickaela! We're sorry to hear you're having problems with your labels? We've sent you an e-mail to get more information and find you a solution! See you soon! Léa ??
2
/5
★★☆☆☆
Too expensive for something so cheap
Mama
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that you find our products too expensive. We are indeed a French company and everything is made in France. Have a nice day, Sarah
3
/5
★★★☆☆
I find that the material used for the gourd and the container is too heavy and therefore not very practical to carry around. Otherwise, I have nothing to say about the decor or the speed of delivery.
Eliane Leyre
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Answer from Petit-Fernand
Hello Eliane, Thank you for your comments, which I'll pass on to the quality department 🙂 A very nice day to you, Zoé
2
/5
★★☆☆☆
Hello, Even though I haven't had a bad experience with C-Mon label, I still haven't received anything and the start of the school year is fast approaching. The order was placed on 02/08 (Brussels address). The nice lady at customer service doesn't seem to be able to do much. It is reported as shipped.
Leïla Wolteche
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Answer from Petit-Fernand
Hello Leïla, Thank you for your comment. Indeed, although we shipped your order within 48 hours, we are dependent on the incompressible delays of postal services 🙁 I hope you will receive your new order quickly! 🙂 Very nice day to you, Zoé
3
/5
★★★☆☆
The text is not well centered in the height, too high or too low. Otherwise I haven't tested it yet to see how resistant it is to washing.
Mwalle
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Answer from Petit-Fernand
Hello, I'd like to thank you for your comments, which I'll pass on to the quality department 🙂 A very nice day to you, Zoé
2
/5
★★☆☆☆
I am very disappointed with the small personalized bag, for the price it is tiny!!!!
Alix
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Answer from Petit-Fernand
Hello Alix, thank you for your message. We're sorry you're not satisfied? I've sent you an e-mail to get more information and find a solution for you!
2
/5
★★☆☆☆
...it was good that everything was in one booklet, quality was not what I had imagined
Ellen
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that our products did not meet your expectations. We will contact you by email to find a solution. Have a nice day, Sarah
3
/5
★★★☆☆
The labels are nice, but it's a shame that some of the labels have lagrafe on them, which makes them unusable!
Emeline Caudrelier
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Answer from Petit-Fernand
Hello Emeline, Thank you for your comment, this is indeed not normal. I'll send you an email right away so that we can find a solution. A very nice day to you, Zoé
2
/5
★★☆☆☆
Unfortunately, I needed the thermoadhesive labels instead I received the adhesive ones x objects Very nice, but I got the order wrong
Maz D.
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? Unfortunately since your order has already been produced and shipped we find it impossible to make changes. I have however sent you an email to find a solution ! See you soon ?? Alessio
3
/5
★★★☆☆
Order received but delivery 2 weeks later
Guen77
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Answer from Petit-Fernand
Hi Guenaelle, Thank you for your comment and I'm sorry to read that you didn't receive your order although we shipped it within 48 hours. Unfortunately, we have to deal with the incompressible delays of La Poste 🙁 I'm delighted that you received your order! Have a lovely day, Zoé!
3
/5
★★★☆☆
Fast shipping, that's great, I put medium because I still find a little expensive for labels even visiting the site I found a little expensive other items.
Lydie Marini
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Answer from Petit-Fernand
Hello Lydie, thank you for your message! ? I hope you enjoyed your products! ??
3
/5
★★★☆☆
The labels are pretty, but horribly difficult to peel off!
Stéphanie Devigne
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for your comment, this is indeed not normal 🙁 I'll send you an email right away to find a solution. A very nice day to you, Zoé
3
/5
★★★☆☆
Fourth order and I'm disappointed the object labels are not all pre-cut and I can't get back the ones that aren't thermo-adhesive don't hold.
Amélie Courciat
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Answer from Petit-Fernand
Hi Amélie, Thank you for your comment, although I'm sorry to hear that you're having trouble with your labels. I'll send you an email right away so that we can find a solution together. A very nice day to you, Zoé
2
/5
★★☆☆☆
I'm not satisfied, because when I first washed them after sticking the labels on my child's clothes, they came off. Yet on your website you say that it's wash-resistant!
Sylvie Aureille
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Answer from Petit-Fernand
Hello Sylvie, Thank you for your comment, although I'm sorry to hear that you're having trouble with your labels. I'm sending you an email right now so that we can find a solution together. Have a lovely day, Zoé
3
/5
★★★☆☆
I used to be a die-hard fan, but this year I'm finding that the quality of the labels is not as good. Glue sticking out etc.
Muriel Espagnet Dxb
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Answer from Petit-Fernand
Hello Muriel, Thank you for your loyalty and your comment, which I'm sorry to read. I'll send you a private message right away so that we can find a solution together. A very nice day to you, Zoé
2
/5
★★☆☆☆
The labels don't stick well, and you have to press hard on the iron to get them to stick, at the risk of damaging the garment. And some came off in the very first wash (especially on socks)!
Lucie Rosenberg
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Answer from Petit-Fernand
Hello Lucie, Thank you for your comment, although I'm sorry to read that you're having trouble with your labels. I'm sending you an email right now so that we can find a solution together. Have a lovely day, Zoé
3
/5
★★★☆☆
The labels are very pretty, but don't stick very well to the objects.
Manon Hds
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Answer from Petit-Fernand
Hello Manon, Thank you for your comment 🙂 I'll send you a private message right away so that we can find a solution together. Have a lovely day, Zoé
3
/5
★★★☆☆
Gut, aber dieses Mal war das Heft nicht fest zusammen getackert. 5 Blätter waren lose. Etiketten sind aber gut.
Jalo
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Answer from Petit-Fernand
Guten Tag, Vielen Dank für Ihre Nachricht. Qualität und Kundenzufriedenheit sind für uns sehr wichtig. Das Problem, auf das Sie gestoßen sind, ist nicht üblich und wir bedauern dies. Wir werden diesen Fehler an unser Produktionsteam melden. Ich wünsche Ihnen einen schönen Tag, Sarah
3
/5
★★★☆☆
It took over a week to receive my labels.
Aurélie Polomé
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Answer from Petit-Fernand
Hello Aurélie, Thank you for your comment, although I am sorry to read that you have experienced delivery delays from our partner La Poste, although we shipped your order in less than 48 hours 🙁 I wish you a very nice day, Zoé
3
/5
★★★☆☆
Good service. Although the quality of the thermal labels has deteriorated compared to 4 years ago. They are thinner and tend to peel off (even when ironed at the correct temperature and time).
Laura
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Answer from Petit-Fernand
Hi Laura, Thank you for your message. I will forward your comment to our quality control service. Good afternoon, Montse.
3
/5
★★★☆☆
Good evening, very pleased with the labels and the speed with which they arrive. Thank you very much.
Sarah
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Answer from Petit-Fernand
Hello Sarah, We are delighted that you are satisfied with your order 🙂 Have a lovely day, Zoé
3
/5
★★★☆☆
I am very satisfied with the product. My average rating comes from the fact that for an order placed on August 6, I received the product on August 17. That seems like a very long time.
Claude
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Answer from Petit-Fernand
Hello Claude, Thank you for your comment and I am delighted that you are satisfied with your order. I'm sorry, however, that you have experienced delivery delays from our partner La Poste, even though we shipped your order in less than 24 hours 🙁 I wish you a very nice day, Zoé.
2
/5
★★☆☆☆
It's a long time to wait.
Maríajosé Navarrete Rosillo
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Answer from Petit-Fernand
Hello Maria Jose, I am sorry to hear that you have been waiting a while for your order. Indeed, we are working to improve our shipping times. Regards, Montse.
3
/5
★★★☆☆
Unfortunately, I did not receive a shipping confirmation or any information about when the parcel would arrive and with which delivery service. As a result, I wasn't at home and had to collect the parcel from the nearest parcel store. That was annoying! This should be introduced urgently, including a tracking number.
Christina
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Answer from Petit-Fernand
Hello Christina, Thank you for your message. We apologize for the delivery problem. We will pass this on to our forwarding agent. Furthermore, the satisfaction of our customers is very important to us. We will take your comments into consideration and try to improve this in the future. Have a nice day, Sarah
2
/5
★★☆☆☆
Usually I'm satisfied but here the personalized bag is tiny, for the price I'm very disappointed!!!! I'm not ready to order again !!!
Alix
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Answer from Petit-Fernand
Hello Alix, thank you for your message. We're sorry you're not satisfied? I've sent you an e-mail to get more information and find a solution for you!
2
/5
★★☆☆☆
Unfortunately, I didn't get it as ordered. Apparently this is only possible in writing. However, this was not communicated and therefore the nameplate does not look so nice.
Gabi P.
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that the labels do not meet your expectations. We will send you an email to resolve this issue. Have a nice day, Sarah
3
/5
★★★☆☆
The gourd caps are not solid for the price... this is the 3rd one in less than a month!
Marie Guelennoc
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Answer from Petit-Fernand
Hello Marie, Thank you very much for your comment. I'm sorry you're having trouble with your gourd stoppers, so I'll send you a private message right away. Have a lovely day, Zoé