/10
★★★★★
based on 125986 reviews published
★★★★★
based on 125986 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are very good and are better than I expected, but the water bottle I can not use it because it is for a three year old girl and it is very difficult to turn the nozzle to drink and the purpose for which I bought the bottle with the name is for school and I can not use it this year.
Esther Gorriz Hidalgo
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Answer from Petit-Fernand
Hi Esther, Thank you for your message. I am sorry to hear about the bottle. I recommend you to use it a little bit because the nozzle loosens with use 🙂 Regards, Montse.
3
/5
★★★☆☆
The presentation is pretty, and so are the labels, but unfortunately they don't last very long on the fabric, even when the instructions for use are followed.
Rachel Mathieu
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Answer from Petit-Fernand
Hi Rachel, Thank you for your comment, although I'm sorry to hear that you're having trouble with your labels. I'm sending you an email right now so that we can work together to find a solution. Have a lovely day, Zoé
2
/5
★★☆☆☆
Impossible to detach some labels that stuck to the paper. The labels are printed too close to the fold, which makes the job difficult.
Jennifer Dhv
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Answer from Petit-Fernand
Hello Jennifer, Thank you for your comment and I am very sorry that your labels are not representative of our usual quality. I will send you an email as soon as possible so that we can provide you with a satisfactory solution. Have a nice day, Zoé
3
/5
★★★☆☆
Unfortunately, the number of letters was not sufficient and shipping took a very long time. The stickers are otherwise very nice
Angela C.
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Answer from Petit-Fernand
Hello, thank you for your message. We have a limit of 15 characters per line. We ship from France and delivery to Germany can take up to 10 working days. We apologize for the delay. Have a nice day, Sarah
3
/5
★★★☆☆
Stickers very nice nothing to say but very long shipping. School started nicely and only then did I get my goods. More than 2 weeks wait.
Anonym
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Answer from Petit-Fernand
Hello, thank you for your message. We ship from France and delivery in Germany can take up to 10 working days. We apologize for the delay. Have a nice day, Sarah
2
/5
★★☆☆☆
The gluers do not match the gluers on the site
Maman
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Answer from Petit-Fernand
Hello, thank you for your comment. I am sorry that you are not satisfied with your order, I will send you an email as soon as possible so that we can find a solution together. Have a nice day, Zoé
3
/5
★★★☆☆
I am a regular user of this site and for the first time I had a problem with my order. The labels were stapled with the pouch. I've e-mailed the problem and am waiting for a reply. To be continued
Amel Lemonnier
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Answer from Petit-Fernand
Hello Amel, Thank you for your comment. It's not normal at all! I'll send you a message right away so that we can rectify this production error 🙂 A very nice day to you, Zoé
3
/5
★★★☆☆
Delivery too slow!
Laurence Midrez
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Answer from Petit-Fernand
Hello Laurence, Thank you for your order and your feedback? Our labels are produced and dispatched within 48 working hours and then handed over to the postal services for delivery. Delays for Belgium are indeed a little longer than for France, our workshops are in Bordeaux and your order has a long way to go before reaching you!?? Have a lovely day! Sarah
3
/5
★★★☆☆
The labels are beautiful. Unfortunately, the booklet system isn't quite up to scratch, and some labels were damaged by the staples. Unfortunately, I damaged some of the labels myself, as the die-cutting wasn't done properly. So I've got mixed feelings, I was interested in the practical side, but spending 1 minute each time you peel off a label takes longer than writing the child's name with a permanent marker...
S Paulissen
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Answer from Petit-Fernand
Hello Sabrina, Thank you for your message and your order? I would like to contact you directly by email so that we can find a solution to your label problem. Have a nice day! Sarah
2
/5
★★☆☆☆
Too difficult to unhook - the child can't do it on his own and as soon as the piece of plastic is hooked onto the label - Too expensive - Quite disappointed
Delap Val
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Answer from Petit-Fernand
Hello Valérie, Thank you for your feedback and your order? I'm sorry that the labels don't meet your expectations, so I'm taking the liberty of writing you an email in order to find a solution that will satisfy you. Have a nice day, Sarah
2
/5
★★☆☆☆
Order: personalized iron-on labels for clothes... I needed more and wanted to take advantage of the current promotion, but in the end I'm going to go for another solution....
Carole Dahan
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Answer from Petit-Fernand
Hello Carole, I'm sorry to read that you're experiencing difficulties with your order? I will contact you immediately by email so that we can find a solution together. Have a nice day? Sarah
3
/5
★★★☆☆
Every year I order a batch of labels. For the first time this year, I'm a bit disappointed: the notebook was hung crookedly and the labels didn't come off properly. I also found that there were fewer characters. On the other hand, the color gradations are very nice.
Marion Romatif
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Answer from Petit-Fernand
Hello Marion, Thank you for your order and your feedback? I'm sorry to read that you're not entirely satisfied with it. I'll write to you by email to discuss it together. Have a nice day! Sarah
3
/5
★★★☆☆
Very slow in shipping
Cristina
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Answer from Petit-Fernand
Hello Cristina, Thank you for your message. I'm sorry it took a while to receive your order. We are working to improve shipping times 🙂 Have a nice afternoon, Montse.
3
/5
★★★☆☆
The last labels we received do not peel off easily.
Alexandra Deforge
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Answer from Petit-Fernand
Hello Alexandra, I'm sorry to read that you're experiencing difficulties with our labels 🙁 I'll contact you immediately by email so that we can find a solution together. Have a nice day? Sarah
3
/5
★★★☆☆
The labels are very pretty and stick well, but the iron-on labels peeled off at the first wash on the edges... considering the price, I'm quite disappointed.
Marie Pages
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Answer from Petit-Fernand
Hello Marie, Thank you for your order and your feedback. We are sorry that the labels are causing you problems? I will write to you right away by email to solve your problem. Have a nice day, Sarah
2
/5
★★☆☆☆
Hello, I am disappointed by the labels I received. They do not adhere well, unlike my previous order. What is the difference? I thought I had ordered the same ones? Best regards.
Aïda Farhat
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Answer from Petit-Fernand
Hello Aïda, Thank you for your feedback. I'm sorry to hear that you weren't entirely satisfied with your labels. I'm sending you an email right away to try and find a solution to this problem. Have a nice day? Sarah
3
/5
★★★☆☆
Although the products look good, we have not received all the products ordered or items not ordered instead of another. We reported the problem and received the missing items. For a first order, this does not make it necessary to reorder.
Noémie Mériguet
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Answer from Petit-Fernand
Hello Noémie , Please accept our sincerest apologies for the inconvenience. We have returned the missing products to you. Have a nice day, Maialen
2
/5
★★☆☆☆
It's taken off!!!
Marie-lorraine Pottecher
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Answer from Petit-Fernand
Hello Marie , We apologize for the inconvenience. It's not normal for your labels to come off, it must be a faulty batch! We have sent you an e-mail so that we can solve the problem as quickly as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
The wooden tags finally arrived after a delivery time of 3 weeks, in a torn A4 envelope and in a condition in which they had been repackaged by the post office. The unfortunate choice of packaging got stuck in a sorting machine. Fortunately, the tags themselves were not damaged. Conclusion: The wooden tags turned out really well. Next time, the retailer should perhaps choose a small parcel as the shipping packaging.
Jan P.
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Answer from Petit-Fernand
Hello Mr. Pagel, We are terribly sorry that you received your order in this condition and we are glad that nothing happened to the contents. I will be happy to pass on your comments and wish you a pleasant day. Yours sincerely, Maïté from the Esistmeins team
2
/5
★★☆☆☆
I'm disappointed with my last order. I bought over 110 self-adhesive labels for clothes and many on the same line had a lot of trouble peeling off, so many were broken and unusable...
Sandrine Leské
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Answer from Petit-Fernand
Hello Sadrine, We apologize for the inconvenience. It's not normal for your labels to come off, it must be a faulty batch! We have sent you an e-mail so that we can solve the problem as quickly as possible. Have a nice day, Maialen
3
/5
★★★☆☆
Hello, heat-seal labels don't hold up well.
Brizzi
Translated review
Answer from Petit-Fernand
Hello , I apologize for the inconvenience. It's not normal for your labels to come off, it must be a faulty batch! We have sent you an e-mail so that we can resolve the problem as quickly as possible. Have a nice day, Maialen
3
/5
★★★☆☆
Unfortunately, the order has not arrived after more than 14 days. However, customer service worked without any problems, albeit relatively slowly. Money refunded promptly.
Sarah J.
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Answer from Petit-Fernand
Hello Sarah, thank you for the positive feedback on our customer service 🙂 We are trying to meet the increasing demand at the start of the school year and ask for your understanding should it take us longer to reply. Have a nice day with kind regards, Maïté from the Esistmeins team
3
/5
★★★☆☆
Meets description and order but nothing crazy for the price, see if it will last over time.
Annabelle Gauthier
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for your message. I'm sorry our prices aren't to your liking, but let's hope our products are up to scratch. Good day, Maialen
3
/5
★★★☆☆
Many labels that don't fit
Anne-pierre Sicoit
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Answer from Petit-Fernand
Hello Anne-pierre , We apologize for the inconvenience. It's not normal for your labels to come off, it must be a faulty batch! We have sent you an e-mail so that we can resolve the problem as quickly as possible. Have a nice day, Maialen
3
/5
★★★☆☆
My order arrived very late
Cynthia Cabezas Bravo
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Answer from Petit-Fernand
Hi Cynthia, Thank you for your message. I am sorry that you waited a little while to receive your order. Indeed, we are working to improve our shipping times. Regards, Montse.
3
/5
★★★☆☆
The writing is too small on surname
Pamela
Answer from Petit-Fernand
Hi Pamela, sorry that you are not satisfied with the labels. For longer surnames the letters become smaller so the entire name is able to fit. Xia
2
/5
★★☆☆☆
The labels come off during washing - a shame
Jenny
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Answer from Petit-Fernand
Hello Jenny, We're sorry to hear that the labels are peeling off - of course that shouldn't happen! I'll write you an email right away so that we can get in touch. Yours sincerely, Maïté from the Esistmeins team
3
/5
★★★☆☆
I had to claim the stickers because they didn't arrive, so it has taken me a month to get them.
Carolina Iglesias Real
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Answer from Petit-Fernand
Hi Carolina, I am sorry to hear that you waited for your labels. Indeed, we are improving our shipping times to provide a better service 🙂 Good day, Montse.
3
/5
★★★☆☆
Unfortunately, the sticker (i.e. the interesting one for the child) was very badly stuck on. It contained bubbles and some of the foil was still sticking out. The lunch box itself looks high quality. I can only evaluate the function after the child has started school. Addendum: @Maite: unfortunately no, I have not received an email from you?!
Ina
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Answer from Petit-Fernand
Hello Ina, Thank you for taking the time to share your experience! We are sorry that our lunchbox is causing you problems and I have just written you an email so that we can find a solution together. With kind regards from France, Maïté from the Esistmeins team
3
/5
★★★☆☆
I thought the pendants were really cute. However, I don't like the quality at all. The edges are not painted well or already look chipped. It's a shame as I was really looking forward to the pendants.
Nicole L.
Translated review
Answer from Petit-Fernand
Hello Nicole, We are sorry that you are not satisfied with the quality of our labels. I will write you an e-mail right away so that we can find a solution that will satisfy you. With kind regards, Maïté