★★★★★
based on 4772 reviews published
Latest customer reviews
Very good service. I would have liked to have small goodies (stickers, magazines, candies,...) in the packages but very happy anyway!
Very disappointing. The product (40 mm long flat calipers) is announced in stock but the order is sent only after 4 weeks. Without any news, I had to contact myself to get information and understand what was going on: waiting for the supplier. I absolutely needed it for the Christmas vacations. I was right to anticipate my purchase in November... Moreover, for an unknown reason, the package was not delivered to the requested relay point. Last surprise: when I finally get my order back, I notice that the flat stirrups are not the size I ordered (50 mm instead of 40 mm). Very long delays, unsolicited information, modified delivery, non-compliant order: full marks! Usually I never put reviews (positive or negative) but this is out of the ordinary enough to deserve it.
Perfect service
Excellent telephone exchange with customer service. fast delivery. Very good product as described. I highly recommend this site.
Information, communication, competence and pleasant service
Fast delivery and good quality products
Correct order taking, mention of stock, etc. .... It's after that it spoils! Link to the carrier : zero Answers to customer messages on the site ; several days delay.... Muddy explanation.... Lost product Refund proposal on December 24: not before January 31 because the accountant is on vacation! Are you sure you want to do a satisfaction survey? !!!! Do competitive intelligence instead.....
Serious store Conforming product and quality Very good customer service I recommend this site
Deadlines met but product not yet tested
The customer service is quick to respond to our expectations and very courteous
Perfect!
Perfect reception unopened package as it is a gift
Fast delivery
Quality, efficiency, speed. Well done.
You informed us of the delivery time, which was perfectly respected. Thank you
Excellent product, quality delivery, recommend!
Order processed quickly, delivery times respected, products conform, RAS.
Speed of delivery and product conforms to the request
I would not rate the delay in delivery as I attribute it to the current strikes. I did not rate 5 stars because I had a hard time getting information about this delivery delay. The package tracking was not activated. As a customer, I like to be kept informed of delays without having to ask. The product itself deserves a rating of 5. Thank you. With my best regards.
I was not notified that the item had arrived at the relay point.
Fast and trouble-free
Product conforms - nice workmanship (Guy Cotten) - Delivery on time - Paypal payment - Perfect.
A little expensive for the price. The grey and blue ones are almost identical. I am disappointed
Fast delivery and conform item.
Product conforms and delivery is fast.
Extremely well received on the phone. I thank the competence, efficiency and especially the speed of the shipment.
Perfect delivery. Product conforms to the description on the site. I contacted your services by phone for advice and I was very well informed. I felt the seriousness of your company. Very satisfied.
Long delivery
Speed of order processing and delivery
Successful customer experience Site with a wide choice, once the product ordered, the shipping is fast and careful and the product once unpacked is of excellent quality!
Product comfort to the description and to our expectation
Great! 👍
Product corresponds to my expectations. On the other hand, the delivery time is a bit long.
Perfect
Well-informed navigation (product details), compliant product, delivered very quickly. What more could you ask for?
Very good products and services
I was patient because there was no urgency to repair my sail and because you were very kind on the phone but it is not normal that you continue to promote on the internet a product that you have been out of stock for three months (with the mention delivered within a week), this shows at least a negligence on your part
Fast delivery. Good service and advice. Fast and efficient contact. Very good product!
The only point that explains my rating: in commenting on my order I had underlined the wish to be delivered with 4 mooring lines: 3 of 5 m and one of 10 m. The package includes only one 25 m mooring line.
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