★★★★★
based on 4746 reviews published
Latest customer reviews
Perfect delivery. Product conforms to the description on the site. I contacted your services by phone for advice and I was very well informed. I felt the seriousness of your company. Very satisfied.
Long delivery
Speed of order processing and delivery
Successful customer experience Site with a wide choice, once the product ordered, the shipping is fast and careful and the product once unpacked is of excellent quality!
Product comfort to the description and to our expectation
Great! 👍
Product corresponds to my expectations. On the other hand, the delivery time is a bit long.
Perfect
Well-informed navigation (product details), compliant product, delivered very quickly. What more could you ask for?
Very good products and services
I was patient because there was no urgency to repair my sail and because you were very kind on the phone but it is not normal that you continue to promote on the internet a product that you have been out of stock for three months (with the mention delivered within a week), this shows at least a negligence on your part
Fast delivery. Good service and advice. Fast and efficient contact. Very good product!
The only point that explains my rating: in commenting on my order I had underlined the wish to be delivered with 4 mooring lines: 3 of 5 m and one of 10 m. The package includes only one 25 m mooring line.
****
Products in conformity with the order Delay initially not announced, then claimed and commitment not kept 2 times
Hello, Marine card ordered on 21 /11 received on 12 /12, while it should have arrived between 02 and 05 /12 and I needed it of course on those dates. When I called, the person on the phone gave me the impression that it was an oversight, she offered to reimburse me because I told her that the other people in the training had received it on time (ordered from competitors) and assured me that I would have it on the 11th, I went to the relay point, still not arrived. So I will not repeat the experience, because I am dissatisfied with the service and I am behind in my training. Sincerely
The delivered suit is of very good quality, easy to put on and take off alone. The only complaint is that it is not the model presented on the website. In the future, it would be important to warn the customers before or at the time of the delivery, because it would avoid messages of complaint as I could do it. ***
Impec
Perfect
I placed an order in early November, by phone, in the morning, for a Guy Cotten suit in size M. I called back in the afternoon and the lady I contacted recorded the change to size S on her computer. I specified a second time the size S on the order form that I sent you with my payment check. However, I received my order in size M, a sign of a bad follow-up by your services. Result: it cost me *** euros of forwarding expenses!
Great customer service, responsive and friendly. perfect and indestructible guy cotten product, it's our second and we are delighted! see you soon ***
Tested in mountain storms. Approved!
Perfect delivery on the day, well packaged product and superb quality at a competitive price. Very satisfied
Order in accordance with the product requested and fast delivery
I received a message from the carrier indicating a return to sender The letter carrier told me the next day that the package was leaking a viscous liquid Not packed well enough? Or mistreated? Or both.... Not yet received
Speed in the registration of the order and in the sending. As for the product, it is not yet unpacked, because it is not yet offered, so I cannot comment on its quality. Thank you
Delivery on time and without problems
I was very well received and well advised by your staff of the agency of Nantes, the store not having my color, it made the order by Internet with on my request the sending to my residence. I am very satisfied
Super
Product meets my expectations. Customer service easily reachable, attentive and responsive. I remove one star because of a small problem of delay due apparently to a delay of the supplier and also for the bad choice of the packaging, which was not adapted to the product. Indeed, as it is a long eye needle, it would have been better to pack it in a rigid cardboard box, rather than a soft plastic envelope, because the needle was twisted when it arrived. This is not surprising when you know how "delicate" the deliverymen are when they handle the packages.....
Product conforms; fast delivery.
Disappointed after a refusal to group my last two orders to give me free shipping. Instead you offered me the delivery for the next order which for me is not a commercial gesture, just a way to push me to buy.
The delivery time was respected and the product met my expectations.
Satisfactory order for every purchase and correct delivery.
I am a biker and I needed a rain pant worthy of the name, something I found with you, and I am very satisfied. Good luck. ***
Fast delivery and compliant products
Product conforms, but shipping time is way too long! More than 10 days before the shipment of 2 small springs that were apparently in stock!
Well
Satisfactory product, nothing to report.
Perfect products. On the other hand, more than a month of delay between the validation of the order and the delivery without informing the customer. It's a shame