/10
★★★★★
based on 4453 published reviews
★★★★★
based on 4453 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Product conforms delivery time a little long although the product was normally in stock a little disappointed at this level
Barbara D.
purchased on 09/10/2023
Translated review2/5
★★☆☆☆
I asked the sales department for advice on what size to take, and they told me "your shoe size". I trusted them, but I was wrong. It was much too small. So I sent them back to make the change at my expense. 15€ more. I won't recommend Picksea because it's not honest.
Pierre-louis T.
purchased on 02/06/2023
Translated review3/5
★★★☆☆
Problem with the DPD delivery man who was not reliable at all. Ten days, three notices, four appointments and two trips to pick up the package.
Serge P.
purchased on 24/04/2023
Translated review3/5
★★★☆☆
Good when the material is in stock; much more random when it is not.
Isabelle G.
purchased on 31/03/2023
Translated review3/5
★★★☆☆
Disappointed by my order. The article was presented by pair on the image of the site whereas it is delivered to the unit (contrary to the competing sites whose same image relates well to a sale by pair). The sales team recognized its error but I am still penalized financially despite a commercial gesture on a possible future order. An unpleasant impression of having been deceived.
Pascal T.
purchased on 17/03/2023
Translated review3/5
★★★☆☆
Fast shipping, unfortunately the size was not suitable and no exchange possible because no more stock for the next size. I think it's a shame to have to pay the shipping costs because this return cost me seven euros without having the product. I have not yet received my refund but with all the possibilities of free returns that exist today I will turn more to sites that offer this service.
Francine M.
purchased on 02/03/2023
Translated review Answer from Picksea
Hello, your order will be refunded in the next few days. This Croc's child clog is at -50% because we stop it, the availability is therefore limited to the stock we have. Regarding the shipping costs, we understand your dissatisfaction but the limit of coverage is explicitly detailed in the "exchange and return" section of the site.
3/5
★★★☆☆
The delivery place was not respected, which forced me to organize myself differently.
Eric F.
purchased on 16/02/2023
Translated review2/5
★★☆☆☆
I ordered my new laminated nautical chart which was chipped when I got it back
Eric K.
purchased on 12/02/2023
Translated review3/5
★★★☆☆
Too long!
Jean-yves L.
purchased on 31/10/2022
Translated review3/5
★★★☆☆
Delay too long Yet credit card charged at time of order
Denis L.
purchased on 17/11/2022
Translated review3/5
★★★☆☆
I found my raincoat on the Picksea website at the best price on the net. Unfortunately the item delivered was defective and had to be returned for exchange. The second oilcloth delivered is still defective... It's a shame.
Laurent H.
purchased on 30/11/2022
Translated review3/5
★★★☆☆
Still haven't received the rest of the order made over a month ago.
Gregory R.
purchased on 06/11/2022
Translated review3/5
★★★☆☆
Delivery a little long: 1 month!
Jean Luc S.
purchased on 02/09/2022
Translated review3/5
★★★☆☆
Fair mention on delivery time but excellent on size info
Patrick E.
purchased on 08/09/2022
Translated review3/5
★★★☆☆
I ordered a flashlight and afterwards I find it (very) expensive (38 €) compared to similar models in stores.
Gilles D.
purchased on 07/09/2022
Translated review Answer from Picksea
The Glowtorch by Navisafe is waterproof AND glow-in-the-dark, which is why it costs 38€. It is the cheapest waterproof glowtorch on the market.
3/5
★★★☆☆
I ordered a black inflatable life jacket. It arrived red. And not even an exchange offer. That's very poor order tracking.
Nicolas R.
purchased on 20/08/2022
Translated review Answer from Picksea
Hello Mr. Roussel, we apologize again for the color error in the preparation of your order.
In our email communication of August 23, you seemed to accept the article without explicitly asking for an exchange, which is why we did not offer it to you. We would have exchanged it without any problem.
In order to fix this misunderstanding, we offer you a 10% discount on the next equipment you could order on Picksea.com
Remaining at your disposal,
Olivier / PICKSEA
In our email communication of August 23, you seemed to accept the article without explicitly asking for an exchange, which is why we did not offer it to you. We would have exchanged it without any problem.
In order to fix this misunderstanding, we offer you a 10% discount on the next equipment you could order on Picksea.com
Remaining at your disposal,
Olivier / PICKSEA
3/5
★★★☆☆
I only received part of my order late. Nothing to say about what was delivered but I would have liked to have some information about the part of the order that was not delivered !!!!
Frederic A. Translated review
3/5
★★★☆☆
I received the boots in a different color than the one I ordered, but it was the right size so it didn't matter. Good day to you
Gaetan P. Translated review
3/5
★★★☆☆
I was hoping for the order before Christmas. It arrived too late and it was complicated to get the package from the postal sorting center.
Jean-louis P. Translated review
3/5
★★★☆☆
My order seems to have taken a week to ship. Two days for transit! That's good 😏
Joà«l S. Translated review