Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
The plexi glass does not fit in the support (too wide) waiting for the return
Translated reviews
Response from Pictyourlamp.com
Hello, we were able to ship the base corresponding to your order of 21/11. We are sorry for the inconvenience and your understanding during our exchanges was greatly appreciated. We wish you a happy holiday season.
Sincerely
Ophélie from Lampephoto.fr
O
Olena L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
Translated reviews
C
Chanel H.
Rating: 1 out of 5
following a purchase from 20/11/2022
I Still don't have my painting!
S
Sabrina E.
Rating: 2 out of 5
following a purchase from 15/11/2022
I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.
Translated reviews
Response from Pictyourlamp.com
Hello, we apologize again for the delay in processing your message and thank you for your understanding. We hope that we have been able to change your mind about our site and our services.
Sincerely
Ophélie from Lampephoto.fr
L
Lili T.
Rating: 1 out of 5
following a purchase from 11/11/2022
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
Translated reviews
S
Stéphanie B.
Rating: 2 out of 5
following a purchase from 13/11/2022
Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.
Translated reviews
P
Paolo S.
Rating: 2 out of 5
following a purchase from 11/11/2022
The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.
Translated reviews
L
Lydia B.
Rating: 1 out of 5
following a purchase from 06/11/2022
Order late it was marked 24 hours, package broken
Translated reviews
Response from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
S
Shalie B.
Rating: 1 out of 5
following a purchase from 26/09/2022
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
S
Seraina B.
Rating: 1 out of 5
following a purchase from 07/11/2022
Zum kotzen
D
Dac V.
Rating: 1 out of 5
following a purchase from 07/11/2022
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
C
Charles L.
Rating: 1 out of 5
following a purchase from 03/11/2022
Very disappointed much too expensive by the product a real gadget
Translated reviews
S
Solenn L.
Rating: 1 out of 5
following a purchase from 30/10/2022
I ordered 2 items and received nothing I hope to receive next week
Translated reviews
Response from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
J
Jimmy D.
Rating: 1 out of 5
following a purchase from 02/11/2022
It was not what i thought it was
K
Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
Translated reviews
N
Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
Translated reviews
Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
C
Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
Translated reviews
S
Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
Translated reviews
H
Hélène B.
Rating: 2 out of 5
following a purchase from 08/10/2022
Disappointed, I had ordered a few years ago and we had received a beautiful lamp engraved on glass. So I ordered again with my eyes closed and what a surprise to discover a plexiglass instead of glass... Too bad, if I need to place an order of this type again, I will go and see what is done by the competition...
Translated reviews
M
Melissa B.
Rating: 1 out of 5
following a purchase from 07/10/2022
Package received broken, very disappointed
Translated reviews
Response from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
S
Sem V.
Rating: 2 out of 5
following a purchase from 05/10/2022
Dear mr/mrs The bottom of the lamp was very dirty i cant clean it because it is incide Kind regards sem
G
Gabriele B.
Rating: 1 out of 5
following a purchase from 25/09/2022
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
Translated reviews
K
Karst H.
Rating: 2 out of 5
following a purchase from 22/09/2022
Er kwam geen bevestiging van mijn bestelling. Kwaliteit is niet goed ( slecht)
R
Ralf J.
Rating: 2 out of 5
following a purchase from 20/09/2022
The size of the lamp differs significantly from the specified dimensions.
Translated reviews
M
Michael A.
Rating: 1 out of 5
following a purchase from 16/09/2022
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
Translated reviews
R
Romy V.
Rating: 1 out of 5
following a purchase from 09/09/2022
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
K
Karen D.
Rating: 2 out of 5
following a purchase from 02/09/2022
My lamp only holds batteries for two days 🙄
Translated reviews
Response from Pictyourlamp.com
If you encounter any further complications, please do not hesitate to contact us again at [email protected].
Sincerely
Ophelia from Lampephoto
A
Anka S.
Rating: 1 out of 5
following a purchase from 27/08/2022
Package has not arrived
Translated reviews
D
Dawn B.
Rating: 1 out of 5
following a purchase from 06/08/2022
Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.
T
Tanja K.
Rating: 1 out of 5
following a purchase from 09/08/2022
Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.
Translated reviews
S
Shiromani B.
Rating: 1 out of 5
following a purchase from 14/07/2022
Please reply on my email!!
J
Julie B.
Rating: 1 out of 5
following a purchase from 29/06/2022
Problem on the article, a manufacturing defect No return from them following my contacts Not serious and very disappointed
Translated reviews
G
Gaby K.
Rating: 1 out of 5
following a purchase from 25/06/2022
Shipping much too expensive and takes longer than described.is thus no flash shipping.
Translated reviews
M
Michael G.
Rating: 1 out of 5
following a purchase from 22/06/2022
No lamp received ... Each time they said I was supposedly not at home ...
Translated reviews
L
Laurence L.
Rating: 2 out of 5
following a purchase from 14/06/2022
The principle is great. I ordered a Harley Davidson lamp. In the package, there is unfortunately a small piece of broken plastic representing the rear view mirror. It was a gift I gave to a Harley fan friend who told me it was no big deal and that she would put a glue dot. But it was still embarrassing for me.
Translated reviews
Response from Pictyourlamp.com
Hello, sorry to hear about this, unfortunately this problem occurs during delivery and despite protection packages can be damaged. We can be reached at [email protected] if we can help we will gladly do so.
Sincerely
Ophélie from Lampephoto.fr
J
Joelle D.
Rating: 1 out of 5
following a purchase from 07/06/2022
The lamp does not work and I do not have a phone number to reach this seller
Translated reviews
J
Jeannine M.
Rating: 1 out of 5
following a purchase from 05/06/2022
Bonghjornu I am not happy the light block does not work and can on top
Translated reviews
Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Alexandra from Lampephoto.fr
R
Remco S.
Rating: 2 out of 5
following a purchase from 25/05/2022
The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.
J
Jean Philippe J.
Rating: 2 out of 5
following a purchase from 24/05/2022
Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)
Translated reviews
Response from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
J
Julie B.
Rating: 2 out of 5
following a purchase from 23/05/2022
One of the touch pads does not work.
Translated reviews
Response from Pictyourlamp.com
Hello, according to our email exchanges, your cradle will have been shipped to your address. Please do not hesitate to contact us again at [email protected] if you encounter any problems. We really appreciate your understanding and would be grateful to hear from you again.
Sincerely
Ophélie from Lampephoto.fr
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 