English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 1 out of 5
It doesn't give the effect I was hoping for, I am very disappointed
Translated reviews
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1 and 2 stars
Reset filtersD
Rating: 1 out of 5
I sent you 2 messages regarding my disappointment with my order and I am still waiting for a response from you. There's no point in advertising your products and forgetting your customers
Translated reviews
S
Rating: 1 out of 5
I received it broken and have no news
Translated reviews
D
Rating: 2 out of 5
Delivered lamp very beautiful, but the remote control unfortunately defective. I have requested a replacement several times via email but have not received a response.
Translated reviews
R
Rating: 2 out of 5
Packaging needs to be reviewed. Damaged during delivery, to offer that leaves much to be desired, really!!!! The quality of the product also needs to be reviewed. I absolutely do not recommend
Translated reviews
C
Rating: 2 out of 5
I ordered 3 items, a light keychain does not work, even after several messages sent no solution proposed. It is stated in the sales conditions that the items are guaranteed for 2 years. A gift that I will not be able to give, since it is defective.
Translated reviews
K
Rating: 2 out of 5
I ordered the head of Johnny Hallyday I received the right one but with big scratches on the plastic when you turn it on it is very noticeable
Translated reviews
N
Rating: 1 out of 5
Lamp purchased with an alarm clock. The alarm clock has a defect and does not display the time correctly, plus it does not hold a charge. I contacted customer service but received no response from them. So clearly I do not recommend the services offered by this site, and I strongly doubt the veracity of the positive feedback they have received ....
Translated reviews
S
Rating: 2 out of 5
The products look pretty good and the shipment was pretty fast, but they messed up, they changed the pictures of my order and I immediately asked them for some kind of replacement, after a week I'm still waiting for their response. Terrible customer service.
Translated reviews
R
Rating: 2 out of 5
Very disappointed mediocre quality more than 59€ the batteries are not even provided with I will not order again and do not recommend
Translated reviews
E
Rating: 2 out of 5
Well packaged, received on time but quality a bit disappointing!
Translated reviews
G
Rating: 1 out of 5
Disappointing experience, I just opened my package and discovered that the plate is broken. It was a gift intended for Christmas and I was really looking forward to giving it... I am very angry because I got fooled.
Translated reviews
G
Rating: 1 out of 5
I expected a more powerful lighting
Translated reviews
F
Rating: 1 out of 5
Not satisfied with the size, the description is not at all in line with reality. It should not be labeled as 'indicative'. For me, it's misleading advertising... The description needs to be revised..
Translated reviews
T
Rating: 1 out of 5
Deplorable customer service, does not check the work done before sending, photo printing and inscriptions reversed. Second shipment after complaint, package unrecoverable with incorrect information and non-existent codes to retrieve my package. The customer service does not even try to fix the situation, they inform you that they have changed carriers and that you have to deal with it. In summary, I ban this company.
Translated reviews
L
Rating: 1 out of 5
I sent two emails, no response. I request a delivery to one place and it is delivered to the other end.
Translated reviews
C
Rating: 1 out of 5
The plastic subject was broken probably due to a delivery person who is not careful and the packaging needs to be reviewed. No response after my emails that I sent.
Translated reviews
P
Rating: 1 out of 5
Great gift that I gave and that pleased. Three other LAMPEPHOTOS will be given at Christmas. I will tell you the rest after Christmas..
Translated reviews
C
Rating: 1 out of 5
The lamp has a lot of scratches.
Translated reviews
L
Rating: 1 out of 5
Package arrived damaged, return request to customer service which seems to be ignoring my emails. I absolutely do not recommend this site.
Translated reviews
P
Rating: 2 out of 5
The lamp has no interest, no 3D or special effects. No manual in French that could explain the use of USB and/or batteries and whether the latter can be rechargeable.
Translated reviews
P
Rating: 1 out of 5
Defective lamp
Translated reviews
S
Rating: 1 out of 5
Very disappointed nothing to do with the photo on the site
Translated reviews
B
Rating: 1 out of 5
Very disappointed with the quality of the products! The site highlights "French company" but it's pure "made in China" product! I asked the photo lamp to take back the products but so far no response from them; apart from emails asking for photos without giving me a solution!
Translated reviews
C
Rating: 1 out of 5
For now I can only give an opinion on the delivery because the lamps will only be given at Christmas.
Translated reviews
A
Rating: 2 out of 5
Very expensive lamp for what it is.
Translated reviews
M
Rating: 1 out of 5
Too bad we can't make an exchange
Translated reviews
J
Rating: 1 out of 5
super disappointed with the lamp
Translated reviews
S
Rating: 2 out of 5
I chose and paid for 24h express delivery. However, the delivery took 3 days.
Translated reviews
M
Rating: 1 out of 5
Beautiful lamp, very good radio/Bluetooth listening.
Translated reviews
D
Rating: 1 out of 5
I’ve didn’t receive the lamp I ordered. Impossible to contact PictYourLamp.
M
Rating: 1 out of 5
All scratched glass. Report at delivery silence from your disappointed part
Translated reviews
G
Rating: 1 out of 5
Really disappointed, no information about the delivery, the emails do not exist, so I only received the money after 10 days, I think you are scammers, they charge you fees and use your money as credit and without interest, good business, right?
Translated reviews
E
Rating: 1 out of 5
The size of what I received is not correct.
Translated reviews
C
Rating: 1 out of 5
I placed an order and as soon as I did, I checked that I had entered a wrong date. I sent 3 messages from the website 2 minutes after placing the order and yet I received no response to any of them and received the product with the wrong date. Non-existent customer service!!
Translated reviews
E
Rating: 1 out of 5
The product arrived quickly, but defective, I have sent several emails to try to find a solution and I have not yet received a response.
Translated reviews
O
Rating: 1 out of 5
I ordered a non-customized lamp, the corners are poorly cut. I have been wanting to return it for days, but I am not receiving any return options from the provider, my messages are being ignored. Stay away. even though the delivery was quick.
Translated reviews
C
Rating: 1 out of 5
Cheap processing, unfriendly service
Translated reviews
L
Rating: 1 out of 5
It is a little damaged, therefore I am trying to get a refund.
S
Rating: 1 out of 5
It is broken. It arrived very late, beaten and broken. Please, how do I claim?
Translated reviews