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B
Rating: 1 out of 5
Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1 and 2 stars
Reset filtersJ
Rating: 1 out of 5
Delivery at a relay point while I was at home, no one came.
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B
Rating: 1 out of 5
Very disappointed...
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P
Rating: 2 out of 5
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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H
Rating: 1 out of 5
PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri
Z
Rating: 1 out of 5
Lamp was scratched and no customer service to help.
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A
Rating: 1 out of 5
Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.
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C
Rating: 1 out of 5
Package not received
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D
Rating: 2 out of 5
Very good
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F
Rating: 2 out of 5
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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R
Rating: 1 out of 5
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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A
Rating: 2 out of 5
Nice lamp but a lot of defects and no return possible I think.
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J
Rating: 2 out of 5
The received clock was broken at reception
L
Rating: 1 out of 5
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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A
Rating: 2 out of 5
Quality is not good at all Glass is scratched and has unclean edges
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G
Rating: 1 out of 5
Waited 13 days for my parcel instead of 3 to 4 days as planned
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S
Rating: 1 out of 5
I still haven't received my parcel!!!!!!!
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D
Rating: 2 out of 5
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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C
Rating: 2 out of 5
Plate very scratched. Message sent but no reply.
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J
Rating: 2 out of 5
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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M
Rating: 1 out of 5
Damaged object disappointed
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O
Rating: 1 out of 5
I received a product that doesn't work... after several emails, no return.
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C
Rating: 1 out of 5
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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I
Rating: 1 out of 5
I didn't expect it to be a small disappointment.
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B
Rating: 1 out of 5
not bright enough too dark
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A
Rating: 2 out of 5
Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.
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A
Rating: 1 out of 5
I have not received what I ordered. I didn't get an answer to my request about my correct order.
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M
Rating: 1 out of 5
Lamp ordered with cat picture and received with dog picture
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S
Rating: 2 out of 5
Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame
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B
Rating: 2 out of 5
The plate is all scratched, it looks like it's not new. I'm very upset about this gift
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S
Rating: 1 out of 5
I have not received my order yet!
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Y
Rating: 2 out of 5
Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind
S
Rating: 1 out of 5
I did not receive the whole order and sent a message
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J
Rating: 1 out of 5
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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M
Rating: 1 out of 5
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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D
Rating: 2 out of 5
LEDs no longer illuminate
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C
Rating: 1 out of 5
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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F
Rating: 1 out of 5
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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F
Rating: 2 out of 5
I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.
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L
Rating: 1 out of 5
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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