Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1 and 2 stars

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V
Valentina H.
Rating: 1 out of 5
following a purchase from 12/12/2024
Unfortunately, the goods we ordered arrived defective and despite sending an email, there was no response. For what you pay for them, such a response is unworthy.
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Loic L.
Rating: 2 out of 5
following a purchase from 09/12/2024
The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.
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B O.
Rating: 1 out of 5
following a purchase from 11/12/2024
Ik heb een retourlabel nodig, mijn bestelling is totaal verkeerd !
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Romain S.
Rating: 2 out of 5
following a purchase from 10/12/2024
The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.
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Elena R.
Rating: 1 out of 5
following a purchase from 10/12/2024
The quality is really poor. I spent 50 euros for a product worth 20. I will not repurchase.
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Silvia S.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have sent you several emails and have not received a reply. My item is defective
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Sylvie L.
Rating: 2 out of 5
following a purchase from 11/12/2024
I had to glue back the handle of the zorro sword that was broken, I'm disappointed.
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Bianca V.
Rating: 1 out of 5
following a purchase from 11/12/2024
Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.
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Julie D.
Rating: 1 out of 5
following a purchase from 10/12/2024
Delivery at a relay point while I was at home, no one came.
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Béatrice G.
Rating: 1 out of 5
following a purchase from 10/12/2024
Very disappointed...
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Patrick D.
Rating: 2 out of 5
following a purchase from 09/12/2024
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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Henri D.
Rating: 1 out of 5
following a purchase from 29/11/2024
PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri
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Zeljka D.
Rating: 1 out of 5
following a purchase from 09/12/2024
Lamp was scratched and no customer service to help.
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Alexandra B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.
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Cecile T.
Rating: 1 out of 5
following a purchase from 08/12/2024
Package not received
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Denis C.
Rating: 2 out of 5
following a purchase from 04/12/2024
Very good
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Florian C.
Rating: 2 out of 5
following a purchase from 06/12/2024
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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Ralf B.
Rating: 1 out of 5
following a purchase from 05/12/2024
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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Audrey D.
Rating: 2 out of 5
following a purchase from 07/12/2024
Nice lamp but a lot of defects and no return possible I think.
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Johan V.
Rating: 2 out of 5
following a purchase from 07/12/2024
The received clock was broken at reception
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Laetitia P.
Rating: 1 out of 5
following a purchase from 05/12/2024
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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Andre A.
Rating: 2 out of 5
following a purchase from 05/12/2024
Quality is not good at all Glass is scratched and has unclean edges
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Gérard B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Waited 13 days for my parcel instead of 3 to 4 days as planned
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Sylvie V.
Rating: 1 out of 5
following a purchase from 05/12/2024
I still haven't received my parcel!!!!!!!
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Doris S.
Rating: 2 out of 5
following a purchase from 06/12/2024
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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Céline R.
Rating: 2 out of 5
following a purchase from 05/12/2024
Plate very scratched. Message sent but no reply.
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Jolyne G.
Rating: 2 out of 5
following a purchase from 04/12/2024
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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Maryline G.
Rating: 1 out of 5
following a purchase from 04/12/2024
Damaged object disappointed
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Olivier M.
Rating: 1 out of 5
following a purchase from 02/12/2024
I received a product that doesn't work... after several emails, no return.
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Christelle L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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Isabelle M.
Rating: 1 out of 5
following a purchase from 04/12/2024
I didn't expect it to be a small disappointment.
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Berne B.
Rating: 1 out of 5
following a purchase from 02/12/2024
not bright enough too dark
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André G.
Rating: 2 out of 5
following a purchase from 03/12/2024
Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.
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Andy W.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received what I ordered. I didn't get an answer to my request about my correct order.
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Markus V.
Rating: 1 out of 5
following a purchase from 02/12/2024
Lamp ordered with cat picture and received with dog picture
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Sandra F.
Rating: 2 out of 5
following a purchase from 02/12/2024
Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame
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Beatrice L.
Rating: 2 out of 5
following a purchase from 02/12/2024
The plate is all scratched, it looks like it's not new. I'm very upset about this gift
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Szabolcs F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I have not received my order yet!
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York B.
Rating: 2 out of 5
following a purchase from 30/11/2024
Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind
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Severine F.
Rating: 1 out of 5
following a purchase from 29/11/2024
I did not receive the whole order and sent a message
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