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D
Rating: 2 out of 5
The leds on the base don't work and I'm having great difficulty contacting you.
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1 and 2 stars
Reset filtersC
Rating: 2 out of 5
Nice product but quality not top top
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C
Rating: 2 out of 5
I'm disappointed by the quality of this lamp, I didn't expect it to be a piece of engraved plexi. I think the price is really excessive compared to the quality. For this price, you'd expect etched glass, not plexiglass. What's more, a preview of the rendering would give you a better idea of the result before you buy, and if need be, I'd like to change the photo, because the colors are reversed and I end up with 2 floating heads without seeing the T-shirt.
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E
Rating: 1 out of 5
not good as I was charged £34.80 twice and only got one item. No next order
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L
Rating: 2 out of 5
The cable supplied for the base was the wrong one. The base was presented as being made of wood, but is in fact made of imitation wood .... In short, the glass part is not bad and fortunately ....
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R
Rating: 2 out of 5
I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.
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J
Rating: 1 out of 5
The size of the photo does not correspond to the order.
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G
Rating: 2 out of 5
Really knocking
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V
Rating: 1 out of 5
honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
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T
Rating: 2 out of 5
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
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E
Rating: 2 out of 5
Resus la photo pas le soc pour mettre la photo
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C
Rating: 2 out of 5
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
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S
Rating: 1 out of 5
All striped
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M
Rating: 2 out of 5
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
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A
Rating: 1 out of 5
The lamp plus after only 1 week...
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M
Rating: 2 out of 5
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
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S
Rating: 1 out of 5
Package received in poor condition
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C
Rating: 1 out of 5
No book to help you understand how to use it (no instructions)
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M
Rating: 1 out of 5
I'm very disappointed with the result, and the worst part is that it was a gift...
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J
Rating: 1 out of 5
Speed and efficiency. Very well finished and clean work Congratulations
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I
Rating: 2 out of 5
Discharges very quickly
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A
Rating: 1 out of 5
The stand doesn't even stand up
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M
Rating: 2 out of 5
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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C
Rating: 1 out of 5
fine
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A
Rating: 1 out of 5
I have not received my parcel.
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S
Rating: 1 out of 5
Very nice product
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W
Rating: 2 out of 5
My remote control doesn't work, nor does the bputon switch off on the base.
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M
Rating: 1 out of 5
Lack of precision
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A
Rating: 1 out of 5
Medium
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C
Rating: 1 out of 5
Broken arrival lamp Johnny's
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G
Rating: 2 out of 5
Disappointing aesthetics
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J
Rating: 2 out of 5
Delivery is poor GLS does not respect delivery instructions.
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D
Rating: 2 out of 5
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
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T
Rating: 1 out of 5
guaranteed delivery before Christmas but received a week later !!!!!
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S
Rating: 1 out of 5
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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M
Rating: 2 out of 5
Switches off for nothing.
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A
Rating: 1 out of 5
Suoer
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I
Rating: 1 out of 5
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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A
Rating: 2 out of 5
The remote control arrived broken and therefore unusable. 06 89105083
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N
Rating: 1 out of 5
I received a broken lamp
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