Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 2 stars

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G
Géraldine D.
Rating: 2 out of 5
following a purchase from 14/06/2024
Really knocking
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vanessa R.
Rating: 1 out of 5
following a purchase from 05/06/2024
honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
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Tahiana R.
Rating: 2 out of 5
following a purchase from 01/06/2024
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
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Eugene L.
Rating: 2 out of 5
following a purchase from 27/05/2024
Resus la photo pas le soc pour mettre la photo
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Christelle L.
Rating: 2 out of 5
following a purchase from 30/05/2024
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
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Soner Y.
Rating: 1 out of 5
following a purchase from 28/05/2024
All striped
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Matthias G.
Rating: 2 out of 5
following a purchase from 26/05/2024
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
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Alexia D.
Rating: 1 out of 5
following a purchase from 22/05/2024
The lamp plus after only 1 week...
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Matthias D.
Rating: 2 out of 5
following a purchase from 16/05/2024
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
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Shaina M.
Rating: 1 out of 5
following a purchase from 27/04/2024
Package received in poor condition
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Christopher L.
Rating: 1 out of 5
following a purchase from 02/05/2024
No book to help you understand how to use it (no instructions)
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Marie-paule M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm very disappointed with the result, and the worst part is that it was a gift...
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jean B.
Rating: 1 out of 5
following a purchase from 10/04/2024
Speed and efficiency. Very well finished and clean work Congratulations
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Isabelle S.
Rating: 2 out of 5
following a purchase from 22/11/2023
Discharges very quickly
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Anthony G.
Rating: 1 out of 5
following a purchase from 03/04/2024
The stand doesn't even stand up
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Marie Line M.
Rating: 2 out of 5
following a purchase from 21/02/2024
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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corinne M.
Rating: 1 out of 5
following a purchase from 21/02/2024
fine
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[email protected] C.
Rating: 1 out of 5
following a purchase from 10/02/2024
I have not received my parcel.
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sandrine D.
Rating: 1 out of 5
following a purchase from 16/02/2024
Very nice product
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William V.
Rating: 2 out of 5
following a purchase from 10/02/2024
My remote control doesn't work, nor does the bputon switch off on the base.
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Marie Isabelle A.
Rating: 1 out of 5
following a purchase from 06/02/2024
Lack of precision
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Alizee C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Medium
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Christelle L.
Rating: 1 out of 5
following a purchase from 03/02/2024
Broken arrival lamp Johnny's
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Gilles D.
Rating: 2 out of 5
following a purchase from 31/01/2024
Disappointing aesthetics
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Jean paul D.
Rating: 2 out of 5
following a purchase from 31/01/2024
Delivery is poor GLS does not respect delivery instructions.
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Delphine D.
Rating: 2 out of 5
following a purchase from 17/01/2024
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
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Thierry P.
Rating: 1 out of 5
following a purchase from 14/12/2023
guaranteed delivery before Christmas but received a week later !!!!!
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Stéphanie T.
Rating: 1 out of 5
following a purchase from 09/01/2024
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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Maryange M.
Rating: 2 out of 5
following a purchase from 14/12/2023
Switches off for nothing.
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Alexandra L.
Rating: 1 out of 5
following a purchase from 08/01/2024
Suoer
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Isabelle C.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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Amandine C.
Rating: 2 out of 5
following a purchase from 08/01/2024
The remote control arrived broken and therefore unusable. 06 89105083
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Nesrine B.
Rating: 1 out of 5
following a purchase from 05/01/2024
I received a broken lamp
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Fatoumata S.
Rating: 2 out of 5
following a purchase from 23/12/2023
I ordered 3 times on this site, I was only satisfied the second time. Fast service guaranteed. The second time I got the wrong base, even though I had bought the most expensive one. The third time, the base didn't work anymore... bad value for money.
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Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
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Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
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claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
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Johanne D.
Rating: 2 out of 5
following a purchase from 22/12/2023
Very disappointed with the material of the lamps and the length of the electric cable, which was much too short. For the price, I didn't expect to get a Plexiglas lamp with such a short cable.
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D
Denis F.
Rating: 1 out of 5
following a purchase from 23/12/2023
I had asked for the text to be engraved on the wooden base. In the end, it was engraved on the plexiglass and is hardly visible. The moral is, there's no need to fill in fields so that nothing is taken into account in the customer's request when placing the order.
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Karine L.
Rating: 1 out of 5
following a purchase from 22/12/2023
I ordered 2 brackets and only received one.
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