Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 2 and 3 stars

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Ophelie L.
Rating: 3 out of 5
following a purchase from 16/03/2024
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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Victor C.
Rating: 3 out of 5
following a purchase from 11/03/2024
Printing the photo I wanted to a print job .
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Camille R.
Rating: 3 out of 5
following a purchase from 01/03/2024
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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Marie Line M.
Rating: 2 out of 5
following a purchase from 21/02/2024
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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Marc L.
Rating: 3 out of 5
following a purchase from 16/02/2024
I waited too long for my order and the parcel arrived at another address? The lamp is very good
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William V.
Rating: 2 out of 5
following a purchase from 10/02/2024
My remote control doesn't work, nor does the bputon switch off on the base.
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Johann B.
Rating: 3 out of 5
following a purchase from 06/02/2024
Disappointed by the quality of the print on the lamp
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olivier S.
Rating: 3 out of 5
following a purchase from 08/02/2024
Beautiful lamp
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Pascal H.
Rating: 3 out of 5
following a purchase from 07/02/2024
Damaged carton
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Antoine M.
Rating: 3 out of 5
following a purchase from 07/02/2024
I would have given it 5 stars if there were no scratches.....
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Theo C.
Rating: 3 out of 5
following a purchase from 03/02/2024
The lamp received has a few scratches.
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Manu S.
Rating: 3 out of 5
following a purchase from 31/01/2024
Very different photo from the one I sent in black and white, which I didn't expect!
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Gilles D.
Rating: 2 out of 5
following a purchase from 31/01/2024
Disappointing aesthetics
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Marie Claude G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A little disappointed by the quality
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Jean paul D.
Rating: 2 out of 5
following a purchase from 31/01/2024
Delivery is poor GLS does not respect delivery instructions.
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Sylvie D.
Rating: 3 out of 5
following a purchase from 23/01/2024
Difficult-to-reach customer service: no telephone number available
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Delphine D.
Rating: 2 out of 5
following a purchase from 17/01/2024
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
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Maryange M.
Rating: 2 out of 5
following a purchase from 14/12/2023
Switches off for nothing.
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Amandine C.
Rating: 2 out of 5
following a purchase from 08/01/2024
The remote control arrived broken and therefore unusable. 06 89105083
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Frédérique D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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Fatoumata S.
Rating: 2 out of 5
following a purchase from 23/12/2023
I ordered 3 times on this site, I was only satisfied the second time. Fast service guaranteed. The second time I got the wrong base, even though I had bought the most expensive one. The third time, the base didn't work anymore... bad value for money.
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Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
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Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
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Karim B.
Rating: 3 out of 5
following a purchase from 25/12/2023
Pretty but unfortunately arrived with scratches.
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Johanne D.
Rating: 2 out of 5
following a purchase from 22/12/2023
Very disappointed with the material of the lamps and the length of the electric cable, which was much too short. For the price, I didn't expect to get a Plexiglas lamp with such a short cable.
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Clément B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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Corinne H.
Rating: 2 out of 5
following a purchase from 17/12/2023
Dis shipped in 24h. Ordered on 17/12, received on 26/12 (christmas gift...)
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jessica C.
Rating: 3 out of 5
following a purchase from 20/12/2023
lots of scratches on the lamp
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Patricia S.
Rating: 2 out of 5
following a purchase from 09/12/2023
Hello, out of 3 lamps ordered, one wasn't great because the red sticky label was on the unplasticized side, leaving marks that were impossible to remove. The others were well placed on the plasticized side. IMPOSSIBLE to offer it to the person. A little disappointed
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Catherine B.
Rating: 2 out of 5
following a purchase from 22/12/2023
It has nothing to do with the product, it's just that I thought I had a much larger lamp.
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Solène B.
Rating: 2 out of 5
following a purchase from 18/12/2023
You forgot the text! "je t'aime" for the price is disappointing
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Serge G.
Rating: 3 out of 5
following a purchase from 16/12/2023
Disappointed with the article, for the price, I would have thought it more imposing.
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Félicie - Pascaline R.
Rating: 2 out of 5
following a purchase from 17/12/2023
Delivery in 6 days when it was noted 24h on the home page and some defects at the level of the engraving and the contour.
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Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 14/12/2023
Very satisfied
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Anthony P.
Rating: 2 out of 5
following a purchase from 18/12/2023
Trace on the grating
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yan W.
Rating: 2 out of 5
following a purchase from 16/12/2023
It's a particular shame that the packaging, despite a chrono post, isn't more discreet, as this type of purchase is inevitably a gift.
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Jocelyne J.
Rating: 3 out of 5
following a purchase from 16/12/2023
I was expecting glass... Otherwise very good
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Myriam L.
Rating: 3 out of 5
following a purchase from 14/12/2023
Package conforms to specifications but the plate does not fit properly in its housing.
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jose G.
Rating: 2 out of 5
following a purchase from 16/12/2023
Disappointed with my purchase
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