The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Photo a little scratched despite the protective film
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Christopher P.
Rating: 2 out of 5
following a purchase from 12/12/2023
The quality is good, but there is a problem with the photo and I'm told that it's normal without finding a solution, knowing that it was for Christmas. I don't think that's very nice of the service.
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Benedicte G.
Rating: 3 out of 5
following a purchase from 13/12/2023
A little disappointed with the quality...
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Carole L.
Rating: 2 out of 5
following a purchase from 14/12/2023
Scratches on the Kiura plate, probably due to the packaging in which the plate was not attached! Too bad
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Sylvie B.
Rating: 2 out of 5
following a purchase from 14/12/2023
I'm very disappointed because one of the lamps doesn't have a remote control for changing color.
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Audrey M.
Rating: 3 out of 5
following a purchase from 14/12/2023
I'm happy with my purchase, and bravo for the care taken with the packaging. However, paying almost ten euros for delivery within 24 hours and only being delivered 4 days later upset me.
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Céline G.
Rating: 2 out of 5
following a purchase from 11/12/2023
Aesthetically matches expectations, but in no way provides sufficient lighting, even for reading. Purely decorative.
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Nathalie L.
Rating: 3 out of 5
following a purchase from 13/12/2023
Not yet tried, Christmas gift, but the packaging is really limited, cardboard very light, arrived in poor condition, for the price of delivery it is limit, hoping not to be disappointed with the contents.
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Florence R.
Rating: 2 out of 5
following a purchase from 11/12/2023
Hello, well received the article, a gift to offer for Christmas, I opened to see if it works. The lamp works, the lighting is good, but the finish of the diamond-shaped pvc frame berk. I naively thought there would be a very well finished product and not at all vulgar plastic cut without finish. Then the photo, identical to the order, but a lot of scratches, disappointed by the lack of finish on this product. I'd say very low-end, doesn't justify the price. I hope it's just me and that it's a production error. My personal feeling is that you don't care about the customer, considering what I received. I left to buy another gift, too ashamed to give this for Christmas. Please pay attention to the human being behind the click of the order thank you. Happy holidays to you and be well. One wish, improve
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Cyril D.
Rating: 3 out of 5
following a purchase from 11/12/2023
I'm a bit disappointed, I didn't see it that way for a supposedly 3d thing.
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Alison G.
Rating: 3 out of 5
following a purchase from 10/12/2023
It's pretty cool, but it's still expensive (13 euros extra for the base) and you need more for batteries and more for other things...
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Ghislaine G.
Rating: 2 out of 5
following a purchase from 10/12/2023
Poorly cut and scratched above the base
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Madeline P.
Rating: 2 out of 5
following a purchase from 07/12/2023
GLS said they rang my doorbell, but I was at home and no one rang.
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François A.
Rating: 3 out of 5
following a purchase from 23/11/2023
the concept is great, but many details are missing
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Solène S.
Rating: 3 out of 5
following a purchase from 19/11/2023
Very nice product, but the quality isn't up to scratch.
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Monique B.
Rating: 3 out of 5
following a purchase from 18/11/2023
Too bad there are scratches.
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Thomas M.
Rating: 3 out of 5
following a purchase from 17/11/2023
Well received and quickly. But wrong charging cable, sav doesn't know it's a type c. Fortunately there's Amazon
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christophe P.
Rating: 2 out of 5
following a purchase from 16/11/2023
Rather dissatisfied with this purchase. Scratches visible everywhere. Disappointed
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PATRICIA M.
Rating: 3 out of 5
following a purchase from 16/11/2023
To be seen when I make the Christmas present
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Beatrice P.
Rating: 2 out of 5
following a purchase from 13/11/2023
Very disappointed. I thought I'd get something else for this price, especially if I searched on the net on other sites for the same thing for 20€!!!!
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Corinne A.
Rating: 3 out of 5
following a purchase from 13/11/2023
bonjour The product is nice but I thought the plate was made of glass and not plecxi.
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Philippe R.
Rating: 3 out of 5
following a purchase from 12/11/2023
Package received quickly, in very good condition. The order conforms to what is presented on the site. To recommend, serious company.👍🏻
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thibault B.
Rating: 2 out of 5
following a purchase from 10/11/2023
I ordered a lamp and the base is not big enough for the photo.
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Frédéric B.
Rating: 3 out of 5
following a purchase from 07/11/2023
try it and see
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Mylène P.
Rating: 3 out of 5
following a purchase from 02/11/2023
The lamp isn't too bad, but I'm disappointed by the fact that the model's hair is practically invisible and the eyebrows have been thickened. It would be nice to be able to see and validate the proposal before paying for a personalized photo.
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Jean-laurent C.
Rating: 2 out of 5
following a purchase from 28/10/2023
I'm disappointed with this product, it's not the quality I expected.
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Rémy B.
Rating: 2 out of 5
following a purchase from 27/10/2023
Nice lamp, but the light bugs a little, goes off and on when it wants to
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alexandra A.
Rating: 2 out of 5
following a purchase from 19/10/2023
The plexiglass is full of scratches I'm disappointed no protective film
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Anne laure B.
Rating: 3 out of 5
following a purchase from 19/10/2023
Photo lamp ok nothing to say. On the other hand I paid 9.90 euros for delivery in 24h00 because it was a gift so it took 4 days to arrive disappointed.
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Patricia Q.
Rating: 2 out of 5
following a purchase from 16/10/2023
Article arrived without film of protection results the lamp is all scratched I am really furious I will recommend more this site
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Freddy S.
Rating: 2 out of 5
following a purchase from 14/10/2023
Too simple and doesn't give the desired effect
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Nanaba B.
Rating: 2 out of 5
following a purchase from 20/09/2023
deliveryman not competent
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Morgane P.
Rating: 3 out of 5
following a purchase from 25/09/2023
Not super satisfied because I thought the lamp would be made of glass. So the quality is less clear
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Florian M.
Rating: 3 out of 5
following a purchase from 05/09/2023
Missing gift box for a birthday
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Response from Pictyourlamp.com
Hello,
following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight on our part. We sent it to you later.
Sorry again,
Lisa from lampephoto.fr
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David F.
Rating: 2 out of 5
following a purchase from 02/07/2023
Delays too long.
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Response from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
have a nice day,
Lisa from Lampephoto.fr
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sylvia G.
Rating: 2 out of 5
following a purchase from 13/06/2023
Lamp arrived without film and full of scratches. Not cool...
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Response from Pictyourlamp.com
Hello,
following our email exchanges, we have agreed that another lamp will be sent to you. A small modification of your comment would be super nice.
Sorry again, have a nice day,
Lisa from Lampephoto.fr
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maréchal S.
Rating: 3 out of 5
following a purchase from 16/06/2023
I ordered 4 lamps and one of the bases doesn't work.
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
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Martine C.
Rating: 3 out of 5
following a purchase from 14/06/2023
Stand too small compared to photo
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Response from Pictyourlamp.com
Hello,
We apologize for the inconvenience. It's sometimes possible for a production error to occur. Please contact us by e-mail, [email protected], so that we can solve your problem.
Have a nice day,
Lisa from Lampephoto.fr
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AYMERIC B.
Rating: 2 out of 5
following a purchase from 02/06/2023
Fast delivery, but average quality. My 2 children are engraved on the stand but only one of their 2 faces is illuminated because the arrangement of the LEDs does not allow the entire stand to be illuminated.
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Response from Pictyourlamp.com
Hello,
we have tried to contact you by e-mail in order to solve your problem, but have not received any answer from you. Please do not hesitate to contact us again at [email protected] , we will try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
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Valerie D.
Rating: 2 out of 5
following a purchase from 01/06/2023
Nice lamp but the casing and the springs are detained
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Response from Pictyourlamp.com
Hello,
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
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