Customer reviews of Pictyourlamp.com

A little disappointed with the rendering ...

Fine

Really lovely. Too bad that for the price, the alarm clock effect is too plastic. It's also a shame that there are no instructions for all the functions: lamps, alarm clock, alarm, speaker.

We have no idea what the lamp looks like once the photos have been selected, and the result is inconclusive: the photos don't show up without lighting, and they don't show up well with lighting.

petite lamp and very limited design but satisfactory lamp

Even if the picture is very nice I received it with a big scratch on it, it's not very professional to send an item in this state. Thank you very much.

Minimalist packaging and not identifying the lamp. Impossible to offer this item in these conditions.

The plexiglass had multiple micro scratches, it's a pity the effect is less pretty. A label was glued on the plexiglass which was a pain to remove the glue without scratching the plastic. Otherwise it works well.

I paid extra to make sure I got it by June 12 and finally I didn't get it until the 13th!!!

No because the photograph does not stand on its disappointed base

My package has already not arrived at the relay point that was indicated so my request has not been respected. I do not thank the deliveryman for having been lazy enough to go to the relay point indicated. Moreover, not having the driver's license yet, I do not even know how to go there. Thank you. Thank you very much.

The only base that specifies to have the option of automatic shutdown timer is black and incorporates a different control to the others with the buttons to turn off in 4h,5h,6h and 8h, as I bought this for that reason and I received the black base but with the other control of the other bases that does not have the buttons to time off, so it turns out that I have a black base that I can not program to turn off alone as I needed. Waiting for them to give me a solution because so far the only thing they answer me that they have sent me the black base which is the one I bought, as if that solved the problem, the problem I explain to them is the remote that is another with which you can not program off, so I lack that function as long as they do not send me the correct remote announced on the web with that base.

Some of the finishes are poorly finished. I sent an email, but of course no answer. Too bad because it was a Christmas gift. I am disappointed.

Process absolutely fine. However, have written a Beastandung about the defect of the Bluetoothbox and have not yet received a response.

Delivery time takes too long

The customer service / quality is deplorable I have not had any acknowledgement of receipt of order. I sent several emails before getting a misleading answer telling me that my order was lost and then telling me that they had too many orders. I received my order in accordance with my request. Instead of 72 hours I got it after 30 days

Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled

On the website it says delivery 24-72 hours, I was expecting 1 week.

Deadline not respected and format error. No commercial gesture despite several emails.

The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????

the photo on the custom lamp is not very visible. A little disappointed with the rendering.

Good reception and good dialogue.

Very nice but I have a luminous base that is bellowing what can I do? Sincerely

An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.

Unclean processing, unfortunately not worth the money. Thus, absolutely none. Further recommendation these products.

Was not completely satisfied. It came wrong goods!

Disappointed because I had ordered batteries with my purchase but I did not receive them. Complicated to make a complaint on the site.

Is nice, but not worth the price.

Problem inserting the batteries in the base but otherwise good

Late delivery but good product

Lamps are quite o.k. But should get three for the price of two, but have received only two.

There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.

A little disappointed with the rendering

unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.

The plexi glass does not fit in the support (too wide) waiting for the return

Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious

Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.

Super nice but light problem after a week of use

Have actually imagined something better under it

Disappointed because the size of the frame is only half of what was ordered, it should be A4