English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
J
Rating: 4 out of 5
Very beautiful, really corresponds to the photo, I am very satisfied
Translated reviews
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 2 and 4 stars
Reset filtersV
Rating: 2 out of 5
Onderdeel was gebroken .tot nu toe nog geen reacties op gekregen .
A
Rating: 4 out of 5
Well received and a shame about the small scratches. But overall satisfied.
Translated reviews
I
Rating: 4 out of 5
Beautiful memory of an important person. When ordering, I would like a preview of the final result. Then I would have chosen a different photo or image section.
Translated reviews
P
Rating: 4 out of 5
Superb.
Translated reviews
A
Rating: 4 out of 5
Very fast delivery. Satisfied with my purchase.
Translated reviews
L
Rating: 2 out of 5
The package is delivered to another pickup point.
Translated reviews
M
Rating: 2 out of 5
Hello, for the product, nothing to complain about, but for the delivery, I am a bit less satisfied. There was a problem with the location; the initial address, the tobacco shop, was on vacation on the delivery dates, so they dropped it off at another address, another tobacco shop that is also a partner with UPS. By the time I understood, I picked up the package after the date for my daughter's birthday, so she was a bit disappointed. Best regards.
Translated reviews
A
Rating: 4 out of 5
It's a gift that I haven't given yet so I don't know how long the lamp lasts. BUT... apparently, it's great!
Translated reviews
G
Rating: 4 out of 5
To be honest, a bit disappointed, I took the wooden base because on the site it shows it with a cord and switch so I deduce that it works on 220v, well no it's a USB plug so I need to find a socket with an equivalent voltage. Otherwise, it looks great and the kid is super happy that's the main thing.
Translated reviews
R
Rating: 2 out of 5
I haven't received anything yet???
Translated reviews
A
Rating: 4 out of 5
Lamp conforms to the order Very fast reception A small downside for the price with shipping costs
Translated reviews
C
Rating: 4 out of 5
Nickel
Translated reviews
S
Rating: 4 out of 5
Great gift
Translated reviews
O
Rating: 4 out of 5
Too bad the photo is not in color but otherwise impeccable
Translated reviews
R
Rating: 4 out of 5
It's a pity that the outline of the car was not blurred. Best regards
Translated reviews
M
Rating: 2 out of 5
Quality that turns out to be mediocre. Received a black base while I had ordered a cracked white one.
Translated reviews
C
Rating: 2 out of 5
We are disappointed that the photo is cropped, for a runner it is important to see the legs. More generally, we regret that we are not offered several framing options before making the personalized lamp because afterwards it is too late. Regarding a gift, we are disappointed. Furthermore, the batteries are not provided.
Translated reviews
S
Rating: 4 out of 5
Very happy
Translated reviews
M
Rating: 2 out of 5
The product itself is nice. But the customer service is non-existent! I sent 2 or 3 messages to request a refund for my shipping costs due to a 5-day delay on a 24-hour delivery and I still haven't heard back!
Translated reviews
M
Rating: 2 out of 5
Unfortunately, the wrong socket was delivered and upon inquiry, I have unfortunately not received any response so far.
Translated reviews
P
Rating: 2 out of 5
Received a smaller plate The size of the plate does not match the dimensions given on the site
Translated reviews
S
Rating: 4 out of 5
Great selection and ideas
Translated reviews
N
Rating: 2 out of 5
Sorry, you noted on your site delivery 24h, 48h I received it two weeks later, so I am disappointed.
Translated reviews
J
Rating: 2 out of 5
Nothing to say about the beauty of the product as well as the shipping which is very fast. However, one light base out of the 3 products ordered (for Christmas gifts) was defective and I received no response from customer service after sending an email 2 weeks ago.
Translated reviews
Response from Pictyourlamp.com
Hello,
We are sorry for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 working hours by our customer service.
Best regards,
The LampePhoto team
We are sorry for this inconvenience.
Thank you for writing directly to [email protected]
All requests are processed within 24 to 48 working hours by our customer service.
Best regards,
The LampePhoto team
G
Rating: 4 out of 5
For a first order, it was
Translated reviews
S
Rating: 2 out of 5
I paid for 24-hour delivery and the package arrived 7 days later
Translated reviews
J
Rating: 4 out of 5
I am disappointed that the information is expressed in English and not in French, for a product purchased in the neighboring department.
Translated reviews
E
Rating: 2 out of 5
Paying delivery fees just to have them not respected by a lousy carrier, and on top of that, when we write emails to the site, no one responds to us.
Translated reviews
Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of certain messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected].
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of certain messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected].
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
M
Rating: 2 out of 5
The article is far from matching the photo, poor quality, not even daring to offer it to whom it was intended.. not satisfied
Translated reviews
A
Rating: 2 out of 5
The lamp is pretty but a week's delay in delivery due to an issue between the delivery person and the relay point. Customers should not have to deal with these problems, change the delivery person or relay point.. furthermore, I sent you 4 emails that went unanswered, I had to manage with the carrier myself.. it's a shame..
Translated reviews
Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Sincerely,
The LampePhoto team
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Sincerely,
The LampePhoto team
M
Rating: 4 out of 5
Christmas gift for my brother-in-law who loved it very much. Thank you
Translated reviews
M
Rating: 2 out of 5
Beautiful lamp delivered quickly, however the ordered USB adapter is missing from the order. Despite 2 requests sent through the site, I have received no responses, hence the 2 stars.
Translated reviews
Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We have indeed encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of certain requests.
For a quick and effective handling, please write directly to [email protected]
(and not via the form).
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
We apologize for this inconvenience.
We have indeed encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of certain requests.
For a quick and effective handling, please write directly to [email protected]
(and not via the form).
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
V
Rating: 2 out of 5
The lamp arrived after 17 days and with the printed part damaged! Too bad because it would have been really beautiful and impressive!
Translated reviews
S
Rating: 4 out of 5
Good
Translated reviews
V
Rating: 4 out of 5
Fast delivery
Translated reviews
L
Rating: 4 out of 5
Appreciated by those who received it
Translated reviews
C
Rating: 4 out of 5
I am satisfied but a little disappointed because there is a scratch on the design.
Translated reviews
C
Rating: 4 out of 5
I am waiting for feedback on the use of the product.
Translated reviews
Y
Rating: 4 out of 5
Nice rendering, it's a shame that the background of the photo has been removed.
Translated reviews