Customer reviews of Pictyourlamp.com

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Sivakumar S.

Rating: 4 out of 5

Published on 02/01/2023 à 13h29 following a purchase from 22/12/2022

Super cute 👌

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Roland T.

Rating: 4 out of 5

Published on 02/01/2023 à 13h00 following a purchase from 14/12/2022

Order , delivery , quality and service are good. Too bad that there was no longer the desired base.

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María Paloma B.

Rating: 4 out of 5

Published on 29/12/2022 à 08h52 following a purchase from 12/12/2022

All ok.... Finally arrived on time....

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Svenja R.

Rating: 4 out of 5

Published on 28/12/2022 à 11h29 following a purchase from 13/12/2022

All good. Only criticism a written order confirmation would be very cool. One is otherwise unsure until the shipment whether everything has worked.

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Arianna B.

Rating: 4 out of 5

Published on 26/12/2022 à 15h54 following a purchase from 09/12/2022

I got a lamp with a wood-like alarm clock/bluetooth base as a gift. I'm very pleased with the quality of the product and it was definitely much appreciated. The only flaw, it said shipping within 24 hours and delivery in 48; the package actually arrived 10 days after placing the order, a bit of a tease considering the shipping costs paid.

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Nils S.

Rating: 4 out of 5

Published on 25/12/2022 à 17h00 following a purchase from 12/12/2022

Has arrived super with my friend he was pleased

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Ana B.

Rating: 4 out of 5

Published on 24/12/2022 à 15h37 following a purchase from 10/12/2022

Super satisfied. Arrived on time and the lamp works perfectly.

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patricia V.

Rating: 4 out of 5

Published on 23/12/2022 à 12h01 following a purchase from 08/12/2022

Lamp looks great

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Jesper D.

Rating: 4 out of 5

Published on 22/12/2022 à 15h49 following a purchase from 07/12/2022

Good quality

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Germana H.

Rating: 4 out of 5

Published on 20/12/2022 à 22h57 following a purchase from 02/12/2022

I have ordered three personalized products. Two of them have become really good, with one I'm not quite satisfied with the result. But overall a nice gift idea, something different. Delivery times are ok.

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Virginie D.

Rating: 2 out of 5

Published on 20/12/2022 à 21h02 following a purchase from 21/11/2022

The customer service / quality is deplorable I have not had any acknowledgement of receipt of order. I sent several emails before getting a misleading answer telling me that my order was lost and then telling me that they had too many orders. I received my order in accordance with my request. Instead of 72 hours I got it after 30 days

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are sorry that you are not satisfied with the delivery time. However, we have the 24-hour manufacturing time to take into account. Then there is the carrier's delay, which, like all carriers, encounters difficulties in the run-up to Christmas. We are very sorry for this delay which is beyond our control.
Best regards,
Lisa from Lampephoto.fr

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Benoit T.

Rating: 4 out of 5

Published on 20/12/2022 à 10h40 following a purchase from 25/11/2022

Order received with delay because the first order was apparently lost. Customer service temporarily unavailable because of technical problems but responsive when we finally managed to reach them and commercial gesture appreciated. If we have the opportunity we will order again on this site.

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Hannah S.

Rating: 2 out of 5

Published on 17/12/2022 à 09h09 following a purchase from 02/12/2022

Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled

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Vanessa L.

Rating: 4 out of 5

Published on 17/12/2022 à 07h00 following a purchase from 01/12/2022

Well

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Ulrich W.

Rating: 4 out of 5

Published on 16/12/2022 à 19h54 following a purchase from 05/12/2022

As a thank-you gift for particularly dedicated people in our club, this was very well received. Good quality and also communication on the shipping progress.

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Juan C.

Rating: 4 out of 5

Published on 16/12/2022 à 06h56 following a purchase from 30/11/2022

Well

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Marius B.

Rating: 4 out of 5

Published on 15/12/2022 à 15h55 following a purchase from 04/12/2022

Flawless product, as described. But be careful if you buy the gift box for 5€ in addition! Gift box was listed on the invoice, but did not come with the goods. 5€ given away!

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Richard H.

Rating: 4 out of 5

Published on 14/12/2022 à 18h17 following a purchase from 01/12/2022

maybe more tekst in Dutch on the site

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Mounya A.

Rating: 4 out of 5

Published on 14/12/2022 à 14h51 following a purchase from 01/12/2022

ik heb een Losonge besteld voor foto decoratie, maar kreeg ik een haart !! was niet de bedoeling, maar toch was een mooie cadeau .

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Monika S.

Rating: 2 out of 5

Published on 14/12/2022 à 09h21 following a purchase from 26/11/2022

The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????

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Christophe D.

Rating: 4 out of 5

Published on 13/12/2022 à 18h36 following a purchase from 26/11/2022

Nice rendering, fast

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Rami A.

Rating: 4 out of 5

Published on 13/12/2022 à 16h14 following a purchase from 30/11/2022

Thank you very much

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Christian H.

Rating: 4 out of 5

Published on 13/12/2022 à 04h02 following a purchase from 01/12/2022

Everything went off without a hitch.

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Bernd E.

Rating: 2 out of 5

Published on 12/12/2022 à 15h18 following a purchase from 01/12/2022

Unclean processing, unfortunately not worth the money. Thus, absolutely none. Further recommendation these products.

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Jeremy J.

Rating: 4 out of 5

Published on 12/12/2022 à 15h01 following a purchase from 01/12/2022

Very nice lamp that should make its effect for Christmas

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Valerie L.

Rating: 4 out of 5

Published on 12/12/2022 à 14h48 following a purchase from 30/11/2022

Hello, I was satisfied with the product I ordered but I wanted to be delivered for my son's birthday and paid accordingly. The delivery date changed the same day as the so-called day. I told you about it and asked for a refund of the shipping costs but no answer from you.

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Remo C.

Rating: 4 out of 5

Published on 11/12/2022 à 15h46 following a purchase from 30/11/2022

Everything is fine, good products

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Sylvie E.

Rating: 4 out of 5

Published on 11/12/2022 à 12h19 following a purchase from 29/11/2022

A little disappointed that the picture is not whole. Otherwise very nice.

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Sandra B.

Rating: 4 out of 5

Published on 11/12/2022 à 09h34 following a purchase from 28/11/2022

More than satisfied

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Ainhoa B.

Rating: 4 out of 5

Published on 10/12/2022 à 14h09 following a purchase from 27/11/2022

Very good

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kurt R.

Rating: 4 out of 5

Published on 09/12/2022 à 18h28 following a purchase from 29/11/2022

Fast delivery, very good value for money

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Ludmilla H.

Rating: 4 out of 5

Published on 08/12/2022 à 18h01 following a purchase from 27/11/2022

Satisfied with my purchase, I removed one star because the packaging was basic and the price proposed for a gift wrap seems too excessive.

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Juan José N.

Rating: 4 out of 5

Published on 08/12/2022 à 17h36 following a purchase from 26/11/2022

Very cool

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Aurélie V.

Rating: 4 out of 5

Published on 08/12/2022 à 11h59 following a purchase from 25/11/2022

Great quality and very pretty. However the round cut was not very well done.

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Emeline M.

Rating: 4 out of 5

Published on 08/12/2022 à 11h50 following a purchase from 26/11/2022

Lamp ok, the pictures come out pretty well.

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Ricardo M.

Rating: 2 out of 5

Published on 08/12/2022 à 09h47 following a purchase from 26/11/2022

There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, We hope that our email exchanges have helped you and satisfied you. We apologize again for the delay in responding and we thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr

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nathalie V.

Rating: 4 out of 5

Published on 07/12/2022 à 10h13 following a purchase from 18/11/2022

Received and very. Beautiful lamp I have. I have since re-ordered 3 lamps that have not arrived and no info and no way to contact them

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Renate G.

Rating: 2 out of 5

Published on 07/12/2022 à 09h07 following a purchase from 24/11/2022

unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.

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Miray K.

Rating: 4 out of 5

Published on 05/12/2022 à 19h24 following a purchase from 24/11/2022

Very beautiful !!!

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Anthony H.

Rating: 4 out of 5

Published on 05/12/2022 à 17h57 following a purchase from 24/11/2022

Very nice, too bad it's not glass.

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