Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 2 and 4 stars

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Guy G.
Rating: 4 out of 5
following a purchase from 08/01/2022
The extra candy in the box is a real plus.
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EMMANUELLE P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Satisfied with my purchase Manufacturing and shipping time respected I recommend
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Stéphanie D.
Rating: 4 out of 5
following a purchase from 06/01/2022
Order received on time.
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Paqui N.
Rating: 4 out of 5
following a purchase from 07/01/2022
A few days ago I wrote to them saying how happy I am for the lamp, so I hope that the person for whom it is intended will like it as much or more as I do. thank you very much for the good work done and the speed of delivery. thank you !!!!!
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Susanne O.
Rating: 4 out of 5
following a purchase from 05/01/2022
Looks wonderful, thank you.
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Andrea A.
Rating: 4 out of 5
following a purchase from 05/01/2022
The article seems to be in conformity with the order. It arrived very quickly after the order was placed. It is to offer, so I will be if it rained in a few days.
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SYLVIE E.
Rating: 4 out of 5
following a purchase from 03/01/2022
Hello, I am very satisfied, I recommend this site, product conforms to the description, reasonable rates, thank you!
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Véronique L.
Rating: 4 out of 5
following a purchase from 30/12/2021
Super lamp, nickel delivery, fast 👍👍👍👍
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Alexandra P.
Rating: 4 out of 5
following a purchase from 30/12/2021
Package received in time
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olivier M.
Rating: 4 out of 5
following a purchase from 30/12/2021
Thank you for your work
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Frédéric R.
Rating: 4 out of 5
following a purchase from 26/12/2021
I was missing the requested text but very nice
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Matteo B.
Rating: 4 out of 5
following a purchase from 26/12/2021
The charger broke rather quickly without much reason, but the frame is plexiglass is solid
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Paolina S.
Rating: 4 out of 5
following a purchase from 25/12/2021
You receive your package quite quickly, good quality, I recommend.
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Castellon M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good work
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Ime V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
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Flavie P.
Rating: 2 out of 5
following a purchase from 22/12/2021
I am not disappointed with the pdt itself, only I provided a photo that was not adapted, we did not make a return on this subject and so I am very disappointed with the result the face of my daughter is cut it's really a shame
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Response from Pictyourlamp.com
Hello, we are sorry for the inconvenience. Indeed, depending on the shape of the lamp, it is preferable to provide an adapted photo. We try to explain it as well as possible in our fore to the question. When a photo is really not adapted, we warn by mail and put the order on hold. For your order, the graphic designer in charge to judge that can adapt it. We are sorry that it does not suit you. I invite you to come back to us on this subject at [email protected]
Good day,
Sincerely,
Thomas of Lampephoto.fr
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Pauline P.
Rating: 2 out of 5
following a purchase from 23/12/2021
I paid for shipping so that it would arrive in 24 hours and it did not! Really disappointed
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Response from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time, however, we have the manufacturing time of 24 hours, but also the time of the carrier is which is to be taken into account.
Best regards,
Lisa from Lampephoto.fr
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Sylvie B.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
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Célénie L.
Rating: 4 out of 5
following a purchase from 20/12/2021
The product was very well packed and therefore protected and up to my expectations in terms of light, connections, tactility of the base. A little disappointed with the image of the lamp which was not very clear, and the price which is still quite high.
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Eve V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Fast and efficient service. Very happy with my purchases
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Marvin G.
Rating: 4 out of 5
following a purchase from 21/12/2021
Delivered quickly and in good condition :)
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Christophe R.
Rating: 4 out of 5
following a purchase from 18/12/2021
Hello. I've been using it for a while now and it's a good idea to keep it up to date with the latest developments in the field.
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Björn S.
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything fine, good quality
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Anjarasoa R.
Rating: 2 out of 5
following a purchase from 21/12/2021
Not recommended
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Monique G.
Rating: 4 out of 5
following a purchase from 19/12/2021
Very nice. But it would be nice to see a preview of the finished model with the photo.
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Charlotte L.
Rating: 4 out of 5
following a purchase from 16/12/2021
I ordered two photo lamps, one personalized and one "my name is groot". The personalized lamp is superb but the glass of groot only fits half way into the white base.
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Carine R.
Rating: 4 out of 5
following a purchase from 19/12/2021
Good product
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Claudia P.
Rating: 4 out of 5
following a purchase from 15/12/2021
Great quality! And the customer service is impeccable. I recommend it. Thank you lampephoto!
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Patricia J.
Rating: 4 out of 5
following a purchase from 18/12/2021
The lamp arrived well and the photo is conform. Very nice product. A small drawback, the cutting of the plexi is not very clear everywhere. I'm really happy with my purchase and I highly recommend this site.
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Florence O.
Rating: 4 out of 5
following a purchase from 15/12/2021
The lamp was perfect but no box to offer just wrapped in bubble wrap that wasn't great!
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Eliane G.
Rating: 4 out of 5
following a purchase from 17/12/2021
I am very pleased with the service and the quality of the product. I am very pleased with the quality of the product and the quality of the service.
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Anne-Lise G.
Rating: 4 out of 5
following a purchase from 09/12/2021
The lamp is as I expected, the silhouettes are very clear. It's a nice gift to offer
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martine W.
Rating: 2 out of 5
following a purchase from 19/12/2021
The lamp is very nice. However, I received it with a slight detachment at the base. I was surprised to have a USB connection. I had to buy an adapter. It might be good to have a little clearer descriptions on this subject.
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Response from Pictyourlamp.com
Hello, we're sorry about this misunderstanding.
We do our best to make it as clear as possible on the site. Our bases with USB connection are supplied with a cable. We also offer bases for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Thibaut D.
Rating: 4 out of 5
following a purchase from 17/12/2021
Top
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Antoine V.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very nice surprise the photo lamp! The image was well reworked and adjusted as agreed upon at the time of the order; this shows the group's benevolence towards its customers. A quality job! However, it seems that I had taken a lighted base with batteries, but it does not light up if it is not plugged into an outlet despite the presence of these batteries... I wanted to avoid the presence of this cable. Kind regards
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Vanda G.
Rating: 4 out of 5
following a purchase from 17/12/2021
Very nice lamp. I was afraid not to have it in time for Christmas but it was delivered very quickly I just regret that the figure is not in glass
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YOLANDE H.
Rating: 4 out of 5
following a purchase from 16/12/2021
I am very happy with my two lamps, but the one with 5 circles, 4 photos, too bad that the light does not project to the top of the lamp... I recommend this site, because very simple to customize our lamps...
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Lars S.
Rating: 4 out of 5
following a purchase from 17/12/2021
Super run gladly again
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Catherine J.
Rating: 4 out of 5
following a purchase from 17/12/2021
Beautiful
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Fabrice F.
Rating: 4 out of 5
following a purchase from 15/12/2021
Fast delivery, only one oversight at the order level, but very quickly solved, very professional
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