English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
H
Rating: 4 out of 5
Mooi product
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Too bad the model received is not the one I ordered. No response to my return email.
Translated reviews
B
Rating: 2 out of 5
Product is not suitable and no response following my message to find a solution. No after-sales service!!!
Translated reviews
C
Rating: 4 out of 5
Beautiful frame
Translated reviews
I
Rating: 4 out of 5
I was quite satisfied! I would buy from you again!
Translated reviews
C
Rating: 2 out of 5
It's been 2 weeks and I still haven't received my package.
Translated reviews
M
Rating: 4 out of 5
A small problem occurred during the printing of the lamp. I contacted the site and 2 days later, I had the lamp as I had ordered it. Very satisfied
Translated reviews
C
Rating: 2 out of 5
Do not reply to the email. I ordered a solid wood base and received a plastic base, of course cheaper than the one chosen. The shipping was fast, and the package well wrapped, but in terms of customer service, it is completely useless.
Translated reviews
L
Rating: 2 out of 5
Disappointed with the poorly finished edge where the photo appears as well as the quality
Translated reviews
L
Rating: 4 out of 5
The screen printing is very well done. I expected the base to be a bit more durable and of better quality, to be honest.
Translated reviews
D
Rating: 2 out of 5
Payed for 24 hours delivery. Received my package 5 days later 😵💫
F
Rating: 2 out of 5
This doesn't really match the photos on the site, of the plexiglass...
Translated reviews
L
Rating: 4 out of 5
Very nice lamp, I am very happy, perfect, just one negative point not very serious, the touch part on wood works halfway, otherwise all good.
Translated reviews
V
Rating: 4 out of 5
Very good, lamps for all desires.
Translated reviews
D
Rating: 4 out of 5
Perfect, very pretty.
Translated reviews
S
Rating: 4 out of 5
I received my package on time. This gift was appreciated!
Translated reviews
A
Rating: 4 out of 5
Very good lamp 💡 for ambiance, small downside the remote control doesn't work well, you should also include the remote control manual otherwise super design, best regards
Translated reviews
T
Rating: 4 out of 5
👍
Translated reviews
C
Rating: 2 out of 5
It doesn't work with the remote, I have written to them but they haven't replied
Translated reviews
J
Rating: 4 out of 5
The dimension is a bit misleading
Translated reviews
É
Rating: 4 out of 5
Good value for money
Translated reviews
E
Rating: 4 out of 5
Great product, the only downside is the protection of the product during delivery, the box was damaged, it was meant as a gift so it felt like a second-hand product
Translated reviews
T
Rating: 4 out of 5
Pretty, I gave it to my boyfriend and he was very happy
Translated reviews
P
Rating: 2 out of 5
Hello, I haven't received my order.
Translated reviews
Response from Pictyourlamp.com
Hello,
We are pleased to have resolved the issue by resending the order that was lost by the carrier. Would it be possible to update your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
We are pleased to have resolved the issue by resending the order that was lost by the carrier. Would it be possible to update your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
D
Rating: 4 out of 5
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
Translated reviews
Response from Pictyourlamp.com
Hello,
Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.
Best regards, Justine from lampephoto.fr
Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.
Best regards, Justine from lampephoto.fr
L
Rating: 4 out of 5
Good
Translated reviews
O
Rating: 4 out of 5
Great images, it's beautiful with the light
Translated reviews
D
Rating: 2 out of 5
Very disappointed, the edges are full of chips, I couldn't give it as planned.
Translated reviews
Response from Pictyourlamp.com
Hello,
We are happy to have resolved the issue by sending you back the plate that was damaged during transport. Would it be possible to modify your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
We are happy to have resolved the issue by sending you back the plate that was damaged during transport. Would it be possible to modify your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
C
Rating: 2 out of 5
I will send you a photo tomorrow, there are scratches on the plexiglass.
Translated reviews
Response from Pictyourlamp.com
Hello,
Our plates are equipped with a protective film that ensures both the safety of the plate and the engraving during transport and handling. However, this film must be removed to allow the plate to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plate.
Best regards,
Justine from lampephoto.fr
Our plates are equipped with a protective film that ensures both the safety of the plate and the engraving during transport and handling. However, this film must be removed to allow the plate to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plate.
Best regards,
Justine from lampephoto.fr
M
Rating: 4 out of 5
satisfied with the product but had difficulty inserting the support into the base, email sent for advice remained unanswered, it's a shame!
Translated reviews
H
Rating: 4 out of 5
Everything as promised!
Translated reviews
E
Rating: 4 out of 5
Ok
Translated reviews
F
Rating: 4 out of 5
Very pretty, happy with my order
Translated reviews
L
Rating: 2 out of 5
The photo is a bit too early for me, but it suits me anyway. Thank you and see you soon.
Translated reviews
D
Rating: 4 out of 5
Very well made
Translated reviews
R
Rating: 4 out of 5
A valid product, nice to look at, the plastic base could be replaced with a better material like wood in my opinion. I consider myself satisfied with the purchase.
Translated reviews
C
Rating: 4 out of 5
Very nice lamp. Recommend.
Translated reviews
F
Rating: 4 out of 5
I recommend it
Translated reviews
J
Rating: 4 out of 5
very well.
Translated reviews
U
Rating: 2 out of 5
So far everything is very good and the work is very clean. However, there is a defect in the display that was actually caused by the UPS mail carrier, but there is no response to my problem report.
Translated reviews