Customer reviews of Pictyourlamp.com

Failure to meet the stipulated package arrival time

Nice lamp, delivery was before Christmas but 1 star less for extra stress for me because package should be sent next day after order and was send 3 days after order so I had doubt that UPS will bring me package 24.12.

Nice product, fast delivery!

The package was supposed to arrive on December 23/24...to date there is no news of it !!!! I checked it has been stopped for 4 days...!!!!

correct, although looking at it calmly the finish of the lamp (the edges of the piece) leaves much to be desired, it must be cut by some kind of industrial machine and the symmetry does not take it well.

Delivery too long and no batteries ordered extra

Nice product

Ik ontving geen bevestiging van de bestelling en ook niet een voorbeeld van hoe het eruit zou zien, maar het product is aangekomen en uiteindelijk heel erg mooi. Bedankt !

This product is really nice. But I'm disappointed with the quality of the photos. I'd like to see the ordering site improved so that before you place your final order, you get a preview of what the product will look like. Or at least a warning about the quality of the photos selected. For the photo albums I often create, we have a preview and also a warning when the photo won't give me a good rendering. Otherwise, the concept is really very good. Another improvement is that if you don't want any text, you should be able to put a last photo and not leave it empty. I hope this post-purchase feedback will be useful to designers and buyers alike. Happy New Year 2025 to all.

A little small and not very well finished for the price.

Lamp in very good condition however it was marked delivered within 48 to 72 hours but the lamp arrived after 5 days see 6 and the item said A4 size but it is much smaller.

Very well done

The rendering of the photo is very good The deadlines are respected (except that I had to travel 50kms to pick up my package because of Chronopost!!) otherwise the lamp was very much appreciated.

Package received on time, well packaged, as ordered. The only minor problem was a slight scratch on the Plexiglas.

Order received very quickly

Nothing against the product itself, but I paid extra for a 24H delivery and I received it after 5 days, and therefore not in time to give the gift in time...

Item conformed and received on time

Error on delivery already 2 message sent still no answer disappointed

Product arrived broken in 2 places. Too bad for Christmas. But the lamp corresponds to my expectations. Responsive after-sales service, awaiting new support!

Everything was perfect as expected. It was appreciated as a gift!

I ordered 3 lamps, one of them was not the one I ordered. I sent you an email but you didn't reply. Otherwise the lamps are very nice

the lamps were exactly as requested, no scratches. The only problem is that you have to change the UPS carrier because I got my package after three days without knowing that they had come, they had put it in the mailbox without saying they had come instead of 24 hours. Otherwise the package corresponded to the request.

I did not receive the model ordered but another model.

Bof

The photo of the tractor looks good. The delivery went well.

Very nice gift the only problem is that the photo should be fixed with a click so that it does not fall because there it is just posed in the hole.

A superb, highly personalized gift idea that's sure to please.

Very good, received quickly Very pretty a little small Tractor model

Christmas gift, so we'll see how it goes.

Disappointed with the product full of scratches on the plexiglass

I am very satisfied.

The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.

The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.

Beautiful lamp

Ras

The item corresponds to my request

I had to glue back the handle of the zorro sword that was broken, I'm disappointed.

Express delivery.

Easy product customization. Fast shipping. Too bad the base is imitation wood.

I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.