/10
★★★★★
based on 8368 reviews published
★★★★★
based on 8368 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Lamp Conforms to what is presented.
Caroline D.
purchased on 11/06/2022
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3
/5
★★★☆☆
I expected more
Giuliano V.
purchased on 02/05/2022
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3
/5
★★★☆☆
Unfortunately, only the plexiglass arrived and not the LED socket. However, this was quickly clarified with customer service and the LED base will now be reshipped.
Lucy S.
purchased on 10/06/2022
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3
/5
★★★☆☆
Fast and careful shipping. A small downside on the quality of cutting the plate: not very well done
Sabrina A.
purchased on 09/06/2022
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Answer from Pictyourlamp.com
Hello,
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
3
/5
★★★☆☆
Hello Mister Madam Package received well packaged Not put into service as it is a gift đ for my Grandson M.U fan.
Marie Paule F.
purchased on 06/06/2022
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2
/5
★★☆☆☆
The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.
Remco S.
purchased on 25/05/2022
2
/5
★★☆☆☆
Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)
Jean Philippe J.
purchased on 24/05/2022
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Answer from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
3
/5
★★★☆☆
Beautiful thing but to pay a supplement to have it the mother's day and that arrived that Tuesday instead of Saturday I was a little disgusted But the lamp is super beautiful I advise
Amelie D.
purchased on 26/05/2022
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Answer from Pictyourlamp.com
Hello, we apologize for this inconvenience, which is unfortunately beyond our control. During these busy periods, delivery times can sometimes be longer than we can anticipate. We are nevertheless delighted to know that you are satisfied with the rendering of your lampephoto.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2
/5
★★☆☆☆
One of the touch pads does not work.
Julie B.
purchased on 23/05/2022
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Answer from Pictyourlamp.com
Hello, according to our email exchanges, your cradle will have been shipped to your address. Please do not hesitate to contact us again at [email protected] if you encounter any problems. We really appreciate your understanding and would be grateful to hear from you again.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3
/5
★★★☆☆
Hello I did not receive the key ring.
Katia C.
purchased on 23/05/2022
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Answer from Pictyourlamp.com
Hello, we hope we have been able to satisfy you and that your missing key ring has been delivered to you. An update of your review would greatly help us.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2
/5
★★☆☆☆
Fast delivery BUT I had asked for an inscription on the lamp which was forgotten
Fabio C.
purchased on 19/05/2022
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Answer from Pictyourlamp.com
Hello, your return has been sent to your address. If you need any further information or if you encounter any other problem concerning your photo lamp, please do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3
/5
★★★☆☆
Nice but on some pictures bad rendering
Océane J.
purchased on 19/05/2022
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Answer from Pictyourlamp.com
Good morning,
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
3
/5
★★★☆☆
Delivery in the specified period, value average, pictures are successfully reproduced on plexiglass. Unfortunately, only once batteries for light / clock was supplied. Overall rating 3*+
Marc M.
purchased on 19/05/2022
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2
/5
★★☆☆☆
The order came in late first off all. Than maybe you can explain better than de the manual did for the battery's because there is nothing to connect for the battery's positive ore negstive side so that doesn't work after a swap off diverent plugs it works and looks nice
Henri C.
purchased on 06/05/2022
3
/5
★★★☆☆
Seriousness and professionalism, everything perfect thank you
Stefano M.
purchased on 04/05/2022
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2
/5
★★☆☆☆
The product is nice, but it arrived VERY LATE, despite paying more to have it arrive in 24H, instead it arrived 4 days late. FAKE and WRONG
Antonio T.
purchased on 04/05/2022
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2
/5
★★☆☆☆
If you run it on batteries, it lasts almost nothing or works regularly.
Borja S.
purchased on 26/04/2022
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2
/5
★★☆☆☆
All good
Daniele M.
purchased on 04/05/2022
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2
/5
★★☆☆☆
It would come before mothersday it came a few days later
Maurice J.
purchased on 02/05/2022
2
/5
★★☆☆☆
The product is also beautiful but if it does not arrive in time for the event it loses its significance. I am sorry
Gianluca G.
purchased on 30/04/2022
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3
/5
★★★☆☆
Small defect on the photo.
Ilir M.
purchased on 30/04/2022
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Answer from Pictyourlamp.com
Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
3
/5
★★★☆☆
I am late
Hector C.
purchased on 27/04/2022
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3
/5
★★★☆☆
The models lack a lot of information about the product. Despite the email exchanges with the store, I chose the model with landscape format and the store confirmed by email the landscape format. But the final product is in portrait format. The change was made without consulting me because the graphic designer considered that the rendering would be better. It is a personalized product but the designer's point of view is more important than the customer's wish.
Hong Nga V.
purchased on 14/04/2022
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Answer from Pictyourlamp.com
Hello,
We are very sorry that you are not entirely satisfied with your order. Our graphic designers do their best to process orders. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the problem.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
We are very sorry that you are not entirely satisfied with your order. Our graphic designers do their best to process orders. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the problem.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
3
/5
★★★☆☆
Very happy with the result but I had sent a message to have a preview and no answer
Christelle N.
purchased on 12/04/2022
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Answer from Pictyourlamp.com
Hello, despite having checked, we could not find an email from you. In case you would like to contact us again, we are at your disposal at the following address: [email protected]. We thank you and are glad to hear that you liked your lamp.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2
/5
★★☆☆☆
I am disappointed by quality also I have clearly written that the sent photo would have to be completely on it has unfortunately not been the case and I have also received no feedback, the next I have ordered over the weekend I paid the express that is in 24 hours I would have had to get the order was not the case only on Wednesday at about 13:50 clock the order arrived. Although asked for discount no reaction from the company. I personally will never order there again. The do not keep what the promise and too expensive for this quality.
Juner B.
purchased on 12/03/2022
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3
/5
★★★☆☆
Super fast and very pretty not disappointed
Linda R.
purchased on 02/03/2022
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Answer from Pictyourlamp.com
Hello, we are happy to know that you are satisfied, we would be even more grateful for an update of your review, it supports us greatly.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3
/5
★★★☆☆
At the level of cutting is not well done
Yohan M.
purchased on 05/03/2022
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3
/5
★★★☆☆
Delivery respected and impeccable product
Pauline C.
purchased on 28/02/2022
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Answer from Pictyourlamp.com
Hello, we are delighted to know that your order has satisfied you, a change on your review will help us greatly. We thank you for your confidence.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3
/5
★★★☆☆
Lamp ok, PayPal debit, delivery ok. But no communication at all. Question when ordering unanswered, also no confirmation.
Gaby S.
purchased on 24/02/2022
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3
/5
★★★☆☆
The picture and the led is super unfortunately just a little expensive. The delivery was very bad it has not handed me my package and message on email came later
Muhammet Ali K.
purchased on 18/02/2022
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