★★★★★
based on 9622 reviews published
Latest neutral customer reviews
All good
It would come before mothersday it came a few days later
The product is also beautiful but if it does not arrive in time for the event it loses its significance. I am sorry
Small defect on the photo.
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
I am late
The models lack a lot of information about the product. Despite the email exchanges with the store, I chose the model with landscape format and the store confirmed by email the landscape format. But the final product is in portrait format. The change was made without consulting me because the graphic designer considered that the rendering would be better. It is a personalized product but the designer's point of view is more important than the customer's wish.
We are very sorry that you are not entirely satisfied with your order. Our graphic designers do their best to process orders. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the problem.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Very happy with the result but I had sent a message to have a preview and no answer
Sincerely
Ophélie from Lampephoto.fr
I am disappointed by quality also I have clearly written that the sent photo would have to be completely on it has unfortunately not been the case and I have also received no feedback, the next I have ordered over the weekend I paid the express that is in 24 hours I would have had to get the order was not the case only on Wednesday at about 13:50 clock the order arrived. Although asked for discount no reaction from the company. I personally will never order there again. The do not keep what the promise and too expensive for this quality.
Super fast and very pretty not disappointed
Sincerely
Ophélie from Lampephoto.fr
At the level of cutting is not well done
Delivery respected and impeccable product
Sincerely
Ophélie from Lampephoto.fr
Lamp ok, PayPal debit, delivery ok. But no communication at all. Question when ordering unanswered, also no confirmation.
The picture and the led is super unfortunately just a little expensive. The delivery was very bad it has not handed me my package and message on email came later
Order received very quickly. But, a little disappointed with the product: the printing finishes need to be revised!...
Package received on time and correctly but the lamp is not working. the white color is not working. disappointed with my purchase. i hope to find a solution with the supplier soon
Best regards,
Lisa from Lampephoto.fr
Satisfied with the result but the remote does not work. I request it be sent back to me to give 5 stars!
The A4 format is not respected. A little too expensive.
You can contact us at [email protected], so that we can solve your format problem.
have a nice day,
Lisa from lampephoto.fr
It fits perfectly with what I wanted
Sincerely
Ophélie from Lampephoto.fr
The delivery time is not respected with the amount given
We're sorry to hear about this delay, which is unfortunately beyond our control. Carriers may encounter problems during the delivery of your parcels.
Have a nice day,
Lisa from lampephoto.fr
The remote control does not work.
following our email exchanges, we hope you have received your new remote control.
Have a nice day,
Lisa from lampephoto.fr
Problem-free order,super product,fast delivery
Not bad but I admit that I expected better! After I received my package very quickly and with a beautiful packaging!
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
I just didn't appreciate the quality of the order whether it was with batteries
We try to make this as clear as possible on our website. All our acrylic glass plates require a base with a USB connection or batteries to be illuminated and held vertically.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Disappointed that the order of the frames is not indicated so the pictures are not as I wanted and given the price impossible to reorder. Otherwise the result is nice anyway
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Everything worked well! Only an order confirmation has been missing! Otherwise everything ok!
Fast delivery and very good product for small price
The goods are cöllig ok, but since I ordered and paid Express the order took 4 business days to be delivered. The company ignored my request for a refund of the express surcharge although it was clearly evident in the delivery process that there were delays in transport.
Avec toute nos excuses pour le désagrément je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
The package was damaged, fortunately, the inner protection allowed the reception of the order correctly,
Nice lamp. Too bad we can't see how it looks in the pictures. Fast order and delivery. Good supplements a little too many. But good it is manufactured in France.
If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to hear from you.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
I am not disappointed with the pdt itself, only I provided a photo that was not adapted, we did not make a return on this subject and so I am very disappointed with the result the face of my daughter is cut it's really a shame
Good day,
Sincerely,
Thomas of Lampephoto.fr
I paid for shipping so that it would arrive in 24 hours and it did not! Really disappointed
Best regards,
Lisa from Lampephoto.fr
I'm very pleased with the service and the quality of the product.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
Disappointed by the rendering!
The did not arrive quite timely. Although it was ordered by express.express shipping was also paid.
Not recommended
Very nice lamp but it is damaged in the corner
as agreed by e-mail, we have replaced your lamp. A little feedback would be great!
We are very sorry for the inconvenience.
Best regards,
Lisa from Lampephoto.fr
The order was easy to place and the delivery was very fast. It's a pity that the alarm clock consumes the batteries at a crazy speed
following our exchanges, the problem was with the batteries, not the alarm clock. It would be great if you could change your mind.
Have a nice day,
Lisa from Lampephoto.fr
Disappointed on the photo scratched and not the charger that the wire😞 Otherwise fast delivery.
Please contact us by e-mail at [email protected], so that we can work out an arrangement for the lamp. As for the USB adapter, it is not supplied with the lamp.
Have a nice day,
Lisa from lampephoto.fr
The lamp is very nice. However, I received it with a slight detachment at the base. I was surprised to have a USB connection. I had to buy an adapter. It might be good to have a little clearer descriptions on this subject.
We do our best to make it as clear as possible on the site. Our bases with USB connection are supplied with a cable. We also offer bases for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
I ordered 3 lamps. When I received my order I only had 2 in my package. I am looking in vain for a phone number to contact you but no one answers the phone. I sent an email as this is the only way we can reach you. They sent me back the missing lamp and when I unpacked it was missing the base. So I had to again make a mail. The result is that no one got their gift on time and I had to buy another gift while waiting to get my photo lamp.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr