★★★★★
based on 9517 reviews published
Latest neutral customer reviews
I received the lamp without remote control but after mail they delivered it to me Misleading picture on the site the wooden bottom is not included in the remote control For the price it is average
we are sorry for the forgetfulness of the remote control that we sent you back in a second time. For the "wooden bottom" on the pictures, it is the decoration... 🙂 We are sorry but indeed, the wooden board on which the lamps are placed for the product photos is not included with the product.
Have a nice day,
Sincerely, Thomas from Lampephoto.fr
A little disappointed. I didn't get the gift wrap that I paid for (refunded) to give, not great and a very visible label.
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr
Very good product except regret that the image is not very clear otherwise nothing to say
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr
The photo rendering is a bit distorted compared to the original
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr
Nothing to say about the item but for the shipping I got screwed paying 9€ more for delivery to have the item under 24h and it arrived a week later 😒
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr
The lamp does not work with batteries, only on sector, I have reported it but I have no return
following our email exchanges, it turned out that the problem was with the batteries. A small change to your review would be nice 😉
Thanks in advance.
Have a nice day.
Best regards,
Lisa from Lampephoto.fr
Disappointed with the quality of the support
following the replacement of your base, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
Lack of finish on the outside cutouts. It's a shame because the engraving is great !
I'm very pleased with this product, it works well, although it's a bit fragile, but I'm very disappointed with the photo printing, the frame is in the shape of a diamond but we can't adapt the photos ourselves and the company doesn't do it for us. I've been using it for a while now, but it's a good idea to keep it up to date with the times.
Beautiful product
Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved
I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
The lamp was well received and well made. I do not put the best note because it arrived with scratches.
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
I am very disappointed the photo lamp is pretty and the drawings are well done. I received it quickly but the price is much too high 40euro for what I know the lamp is very small and not of good quality it's really exaggerated I was really expecting something better very disappointed I will not order anymore
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr
Not bad but BEWARE THEY ADVERTISE DIMENSIONS THAT HAVE NOTHING TO DO WITH THE REALITY LIES
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr
I'm happy with the result, the heart shaped photo but it's a shame that the light doesn't illuminate the whole heart shape
You can change the brightness with the remote control, which allows you to brighten or dim the lamp.
have a nice day,
Lisa from lampephoto.fr
I have ordered a lamp with the supplement to be delivered in 24/48h and received the package that 5 days after I would like to be reimbursed for the additional costs that I made in advance thank you, my otherwise very good lamp a little small but it goes its pass thank you bcp
I have received my order and I am very pleased with the service.
I put 3 stars because of the delivery because the package I received was in bad condition. The box was open and torn. I would recommend this gift idea but the reception of the parcel leaves something to be desired. I would recommend this gift idea but the reception of the package leaves me wanting more.
we're sorry about the problem you had with the delivery, which is unfortunately out of our hands. However, we are very pleased that you liked the lamp.
have a nice day,
Lisa from lampephoto.fr
The screen print is a little light and too bad it's plastic!!!
We are very sorry that you are not satisfied with your order.
I've done some research into your problem and I don't see any record of your complaint. You can contact us at [email protected] with a simple photo to confirm the light engraving problem and we will return your order to you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
I thought that the picture was reproduced in color. However, it is not. The reproduction is not faithful to reality 😔 Too bad!!!...
as indicated on our site, the photo is not in color, but in black and white. It's the LEDs that give your lamp color as well as light.
Have a nice day,
Lisa from lampephoto.fr
I thought it was glass (crystal)
Disappointed, not what I expected. Not much explanation for the description
we have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
I paid 7,90 for a delivery in 48 hours and the lamp arrived after 7 days. And of course after Mother's Day I am very disappointed with the delivery I asked for a refund of the delivery costs but without success
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
You can do more the article arrived broken unfortunately
Top
De aangegeven levertijd klopt niet wacht al 2 weken op de lamp hoop dat hij voor moederdag wel geleverd word
But I think it's a shame you don't put the batteries in with...
We try to make it as clear as possible on our site. Our cradles with USB connection are supplied with a cable, and we also offer batteries for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
A little bit sad, it was a Valentine's Day gift is small deception at the opening, there are flaws and blows 😰. The delivery was fast, the impression of imagine is well framed.
Packaging was not inviting also the hart shape was not what I expected
The package arrived safely, I'm waiting to give it to my sweet wife for Valentine's Day.
I received an order as described but I still placed the order 2 weeks before Christmas and I received the package the day before. I found that the delivery time was not at all as expected.
Indeed, all carriers can encounter difficulties in the run-up to Christmas. We are very sorry for this delay, which is beyond our control.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Not very satisfied with the speed of delivery but the product conforms to the description on the site on this point nothing to complain about.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
Not bad result but I expected better... not wahou....
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Damaged base that didn't fit in there. I had to drill down. Too bad because the picture is beautiful
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Order shipped quickly correct quality I put that 3 stars because on a lamp the case with deteriorated batteries
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Well apart from the delivery where the package was thrown to me and in the rain all day while there were people to receive it.
With all our apologies for the inconvenience, I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
Good logistics, good quality. 2 small remarks: I thought I would have a better quality of photo, up close it seems a little pixelated to me. It's also a pity that we are not given the choice to "center" the photo as we wish during the conception! Anyway, the proposed product is great as a gift idea!
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Did not receive the prestige gift box, even though it had been paid for. I sent an email as soon as I received it and no return from them.
After checking, I don't see any email from you. Please come back to us at [email protected], and we'll be happy to get back to you within 24/48 hours.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
Doesn't look as good as I thought it would, I'm a little disappointed.