Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 896 published reviews

5 8 144 82% 4 844 9% 3 308 3% 2 233 2% 1 367 4%

Summary of reviews

The reviews consistently highlight reliable delivery and prompt shipping, with multiple examples noting fast or even same-day/24-hour delivery and timely arrival, including gifts arriving on schedule. Customers repeatedly praise the product quality and finish, describing items as beautiful, well-packaged, accurate to description, and of excellent craftsmanship, with several noting larger-than-expected size and realistic rendering. The shopping experience is portrayed as trustworthy and responsive, with care taken in packaging, easy returns or replacements when issues arose, and strong satisfaction with after-sales service and overall value, making repeat orders and future gift-giving likely.

All reviews

Vincent B.

Published on 06/12/2021, 20:36 following a purchase from 25/11/2021

Fast delivery and good quality. Also enjoyed the treats that came with the package ;)

Gael A.

Published on 06/12/2021, 19:27 following a purchase from 25/11/2021

Great, fast and very well packaged

Translated reviews

Ramona G.

Published on 06/12/2021, 18:45 following a purchase from 26/11/2021

Unfortunately not the complete text . Then the quality of the pictures is also not nice.

Translated reviews

Response from Pictyourlamp.com Published on 22/04/2022

Bonjour,
nous sommes désolé de cette erreur. Si votre lampe comporte une erreur de texte, il suffit de nous le faire savoir et nous reproduisons votre lampe. Je ne trouve aucun mail de votre part.
Pour ce qui est de la qualité du rendu, nous sommes désolé si le résultat ne vous plait pas. Nous avons fait du mieux que nous pouvions selon la qualité de la photo fournie.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com

Dominique M.

Published on 06/12/2021, 18:00 following a purchase from 24/11/2021

The product was well packaged and delivered quickly. I recommend this site.

Translated reviews

Mélodie C.

Published on 06/12/2021, 17:57 following a purchase from 25/11/2021

I received a scratched light and I sent an email and I have no answer

Translated reviews

Karine J.

Published on 06/12/2021, 16:04 following a purchase from 21/11/2021

corresponds perfectly to what was ordered

Translated reviews

Marion G.

Published on 06/12/2021, 12:14 following a purchase from 24/11/2021

I sent a photo of not very good quality. I did not expect this result. It is absolutely beautiful. Thank you so much for this! I'm more than happy with it!

Translated reviews

Nicolas H.

Published on 06/12/2021, 11:42 following a purchase from 26/11/2021

What to say, beautiful lamp. Conforms in every way to the description. I highly recommend

Translated reviews

Maillard B.

Published on 06/12/2021, 10:57 following a purchase from 25/11/2021

I really like my lamp, very well made. I recommend you to my friends.

Translated reviews

Pamela L.

Published on 06/12/2021, 10:11 following a purchase from 24/11/2021

Very fast order and beautiful lamp thank you very much

Translated reviews

Laetitia B.

Published on 06/12/2021, 05:41 following a purchase from 24/11/2021

Very beautiful setting I recommend its really magnificent

Translated reviews

Louis S.

Published on 05/12/2021, 20:25 following a purchase from 23/11/2021

The box above the lamp to turn on and off is already not working, jsp what I need to do

Translated reviews

Response from Pictyourlamp.com Published on 22/04/2022

Hello,
we are sorry for this inconvenience. Our bases are guaranteed for 1 year, you just have to contact us at [email protected], we will proceed to the replacement of your base.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr

Marie France O.

Published on 05/12/2021, 19:49 following a purchase from 20/11/2021

Extra this is superb 🥰🥰

Translated reviews

Sandrine L.

Published on 05/12/2021, 17:36 following a purchase from 19/11/2021

happy with the result

Translated reviews

Damien L.

Published on 05/12/2021, 17:12 following a purchase from 24/11/2021

Fast and good quality

Translated reviews

Jean-Claude V.

Published on 05/12/2021, 15:13 following a purchase from 25/11/2021

Very fast delivery, not yet unwrapped as it was a Christmas gift.

Translated reviews

Gaëlle K.

Published on 05/12/2021, 12:34 following a purchase from 24/11/2021

Perfect products, top delivery times, I would definitely recommend this site

Translated reviews

Sandrine P.

Published on 05/12/2021, 11:15 following a purchase from 21/11/2021

Very nice effect and delighted with my purchase. Can't wait for the gifts to be opened.

Translated reviews

Manoli L.

Published on 05/12/2021, 09:50 following a purchase from 23/11/2021

I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I highly recommend

Translated reviews

Lydie B.

Published on 05/12/2021, 08:40 following a purchase from 23/11/2021

My lamp arrived quickly but broken and I can't find the return procedure. My emails are not answered. I am waiting for a solution. Thank you in advance. Sincerely

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
following our email exchanges and the replacement of your lamp, a little feedback would be great!
Thank you in advance,
Best regards,
Lisa from Lampephoto.fr

Déborah M.

Published on 05/12/2021, 08:34 following a purchase from 22/11/2021

Very satisfied with my order. And fast delivery

Translated reviews

Parc De Yourtes Jander S.

Published on 04/12/2021, 21:25 following a purchase from 23/11/2021

Well packaged item. Received on time. Recommend it.

Translated reviews

Annick G.

Published on 04/12/2021, 19:07 following a purchase from 22/11/2021

I was expecting something else; a little disappointed

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello, we are sorry that you are not satisfied with your order, we tried to contact you by e-mail to know the reason of your dissatisfaction but did not receive any answer from you. Please do not hesitate to come back to us at [email protected] , we will be delighted to talk to you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr

Nadine B.

Published on 04/12/2021, 15:50 following a purchase from 22/11/2021

Very good quality and price. Nothing to say. Excellent.

Translated reviews

Max L.

Published on 04/12/2021, 14:51 following a purchase from 23/11/2021

This is what I would like to receive superb composition

Translated reviews

Patricia S.

Published on 04/12/2021, 14:34 following a purchase from 24/11/2021

superb and express delivery, so satisfied

Translated reviews

Yohan D.

Published on 04/12/2021, 13:14 following a purchase from 22/11/2021

Very good as usual

Translated reviews

Pauline D.

Published on 04/12/2021, 12:23 following a purchase from 22/11/2021

Fast and accurate shipping. Product more than meets my expectations. I am delighted with my purchase

Translated reviews

Pierre C.

Published on 04/12/2021, 12:12 following a purchase from 22/11/2021

Very good, perfect

Translated reviews

Dominique T.

Published on 04/12/2021, 11:48 following a purchase from 22/11/2021

Very good! The product is as ordered. Fast delivery. Perfect. Thank you very much

Translated reviews

Arnaud I.

Published on 04/12/2021, 10:34 following a purchase from 20/11/2021

Top as always Very serious and meticulous salesman in his engraving work

Translated reviews

Viviane P.

Published on 04/12/2021, 10:00 following a purchase from 23/11/2021

Too good bravo

Translated reviews

David B.

Published on 03/12/2021, 20:30 following a purchase from 21/11/2021

Ordered quickly, I ordered a small lamp for my son, he will open it for Christmas. I ordered two key rings. Nice effect, a slight reduction in the size of the plexiglass would not be bad. Beware of a few drips that I can not remove but do not interfere with the use and especially the beautiful effect / appearance of the key ring light.

Translated reviews

Response from Pictyourlamp.com Published on 04/12/2021

Hello and thank you very much for your feedback. I am sorry for the "drip marks". The laser cutting process causes this type of mark, however, normally all plates are cleaned by our technicians. We have a rather busy schedule with the Christmas holidays coming up and it is possible that the cleaning of your key rings was not done properly. We apologize for this. You can easily remove these marks with a soft cloth and acetone, or makeup remover which is perhaps easier to find at home :)
Thank you for your confidence and see you soon on the site.
I hope to see you soon on the site,
Thomas from lampephoto.fr

Anais R.

Published on 03/12/2021, 18:38 following a purchase from 23/11/2021

Super nikel

Translated reviews

Noel B.

Published on 03/12/2021, 18:22 following a purchase from 21/11/2021

I recommend you make great laser cut with our own photo fast enough package

Translated reviews

Christian P.

Published on 03/12/2021, 17:41 following a purchase from 22/11/2021

Very nice rendering. Maybe missing a notice for the base.

Translated reviews

David D.

Published on 03/12/2021, 17:40 following a purchase from 22/11/2021

beautiful gift to offer very beautiful rendering

Translated reviews

Valérie B.

Published on 03/12/2021, 17:01 following a purchase from 21/11/2021

It is very beautiful but I had asked not to engrave the background, just my threads and everything was engraved. The comments that are indicated at the time of ordering are not taken into account. I am very pleased with the service and the quality of the product.

Translated reviews

Julien V.

Published on 03/12/2021, 16:55 following a purchase from 20/11/2021

Perfect and fast. I recommend it!

Translated reviews

Virginie P.

Published on 03/12/2021, 15:28 following a purchase from 21/11/2021

Very nice very happy with my order

Translated reviews