★★★★★
based on 9611 reviews published
Latest neutral customer reviews
Poorly cut and scratched above the base
GLS said they rang my doorbell, but I was at home and no one rang.
The concept is great, but many details are missing
Very nice product, but the quality isn't up to scratch.
Too bad there are scratches.
Well received and quickly. But wrong charging cable, sav doesn't know it's a type c. Fortunately there's Amazon
Rather dissatisfied with this purchase. Scratches visible everywhere. Disappointed
To be seen when I make the Christmas present
Very disappointed. I thought I'd get something else for this price, especially if I searched on the net on other sites for the same thing for 20€!!!!
Bonjour The product is nice but I thought the plate was made of glass and not plecxi.
Package received quickly, in very good condition. The order conforms to what is presented on the site. To recommend, serious company.👍🏻
I ordered a lamp and the base is not big enough for the photo.
Try it and see
The lamp isn't too bad, but I'm disappointed by the fact that the model's hair is practically invisible and the eyebrows have been thickened. It would be nice to be able to see and validate the proposal before paying for a personalized photo.
I'm disappointed with this product, it's not the quality I expected.
Nice lamp, but the light bugs a little, goes off and on when it wants to
The plexiglass is full of scratches I'm disappointed no protective film
Photo lamp ok nothing to say. On the other hand I paid 9.90 euros for delivery in 24h00 because it was a gift so it took 4 days to arrive disappointed.
Article arrived without film of protection results the lamp is all scratched I am really furious I will recommend more this site
Too simple and doesn't give the desired effect
Deliveryman not competent
Not super satisfied because I thought the lamp would be made of glass. So the quality is less clear
Missing gift box for a birthday
following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight on our part. We sent it to you later.
Sorry again,
Lisa from lampephoto.fr
Delays too long.
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
have a nice day,
Lisa from Lampephoto.fr
Lamp arrived without film and full of scratches. Not cool...
following our email exchanges, we have agreed that another lamp will be sent to you. A small modification of your comment would be super nice.
Sorry again, have a nice day,
Lisa from Lampephoto.fr
I ordered 4 lamps and one of the bases doesn't work.
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
Stand too small compared to photo
We apologize for the inconvenience. It's sometimes possible for a production error to occur. Please contact us by e-mail, [email protected], so that we can solve your problem.
Have a nice day,
Lisa from Lampephoto.fr
Fast delivery, but average quality. My 2 children are engraved on the stand but only one of their 2 faces is illuminated because the arrangement of the LEDs does not allow the entire stand to be illuminated.
we have tried to contact you by e-mail in order to solve your problem, but have not received any answer from you. Please do not hesitate to contact us again at [email protected] , we will try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
Nice lamp but the casing and the springs are detained
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
A little disappointed with the rendering ...
We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
Fine
Really lovely. Too bad that for the price, the alarm clock effect is too plastic. It's also a shame that there are no instructions for all the functions: lamps, alarm clock, alarm, speaker.
We are very sorry that you are not satisfied with your order. Please refer to the back of the box in which the base was packed for any information regarding the base's functionality.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
We have no idea what the lamp looks like once the photos have been selected, and the result is inconclusive: the photos don't show up without lighting, and they don't show up well with lighting.
We apologize for the inconvenience. You can adjust the intensity of the light with the remote control, which allows you to change the color.
have a nice day,
Lisa from Lampephoto.fr
Petite lamp and very limited design but satisfactory lamp
We are very sorry that you are not completely satisfied with your order. We do our best to make this as clear as possible on our website. Our personalized nameplates come in A4 or A5 format, so please make sure when you place your order that the size you have selected corresponds to your expectations.
We hope to see you soon on our site for new orders.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Even if the picture is very nice I received it with a big scratch on it, it's not very professional to send an item in this state. Thank you very much.
Following our e-mail exchanges, we have sent you another lamp.
A small change in your opinion would be nice.
have a nice day,
Lisa from lampephoto.fr
Minimalist packaging and not identifying the lamp. Impossible to offer this item in these conditions.
We apologize for the inconvenience. We changed our packaging not long ago.
have a nice day,
Lisa from Lampephoto.fr
The plexiglass had multiple micro scratches, it's a pity the effect is less pretty. A label was glued on the plexiglass which was a pain to remove the glue without scratching the plastic. Otherwise it works well.
I paid extra to make sure I got it by June 12 and finally I didn't get it until the 13th!!!
We are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
have a nice day,
Lisa from Lampephoto.fr
No because the photograph does not stand on its disappointed base
Best regards,
Lisa from Lampephoto.fr
My package has already not arrived at the relay point that was indicated so my request has not been respected. I do not thank the deliveryman for having been lazy enough to go to the relay point indicated. Moreover, not having the driver's license yet, I do not even know how to go there. Thank you. Thank you very much.
We are sorry for the inconvenience. This is a problem with the carrier that is beyond our control.
sorry again,
have a nice day,
Lisa from Lampephoto.fr