9.3/10
★★★★★
based on 9611 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Poorly cut and scratched above the base

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Ghislaine G.
purchased on 10/12/2023
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2 /5
★★☆☆☆

GLS said they rang my doorbell, but I was at home and no one rang.

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Madeline P.
purchased on 07/12/2023
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3 /5
★★★☆☆

The concept is great, but many details are missing

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François A.
purchased on 23/11/2023
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3 /5
★★★☆☆

Very nice product, but the quality isn't up to scratch.

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Solène S.
purchased on 19/11/2023
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3 /5
★★★☆☆

Too bad there are scratches.

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Monique B.
purchased on 18/11/2023
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3 /5
★★★☆☆

Well received and quickly. But wrong charging cable, sav doesn't know it's a type c. Fortunately there's Amazon

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Thomas M.
purchased on 17/11/2023
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2 /5
★★☆☆☆

Rather dissatisfied with this purchase. Scratches visible everywhere. Disappointed

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Christophe P.
purchased on 16/11/2023
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3 /5
★★★☆☆

To be seen when I make the Christmas present

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Patricia M.
purchased on 16/11/2023
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2 /5
★★☆☆☆

Very disappointed. I thought I'd get something else for this price, especially if I searched on the net on other sites for the same thing for 20€!!!!

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Beatrice P.
purchased on 13/11/2023
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3 /5
★★★☆☆

Bonjour The product is nice but I thought the plate was made of glass and not plecxi.

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Corinne A.
purchased on 13/11/2023
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3 /5
★★★☆☆

Package received quickly, in very good condition. The order conforms to what is presented on the site. To recommend, serious company.👍🏻

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Philippe R.
purchased on 12/11/2023
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2 /5
★★☆☆☆

I ordered a lamp and the base is not big enough for the photo.

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Thibault B.
purchased on 10/11/2023
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3 /5
★★★☆☆

Try it and see

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Frédéric B.
purchased on 07/11/2023
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3 /5
★★★☆☆

The lamp isn't too bad, but I'm disappointed by the fact that the model's hair is practically invisible and the eyebrows have been thickened. It would be nice to be able to see and validate the proposal before paying for a personalized photo.

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Mylène P.
purchased on 02/11/2023
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2 /5
★★☆☆☆

I'm disappointed with this product, it's not the quality I expected.

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Jean-laurent C.
purchased on 28/10/2023
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2 /5
★★☆☆☆

Nice lamp, but the light bugs a little, goes off and on when it wants to

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Rémy B.
purchased on 27/10/2023
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2 /5
★★☆☆☆

The plexiglass is full of scratches I'm disappointed no protective film

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Alexandra A.
purchased on 19/10/2023
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3 /5
★★★☆☆

Photo lamp ok nothing to say. On the other hand I paid 9.90 euros for delivery in 24h00 because it was a gift so it took 4 days to arrive disappointed.

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Anne Laure B.
purchased on 19/10/2023
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2 /5
★★☆☆☆

Article arrived without film of protection results the lamp is all scratched I am really furious I will recommend more this site

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Patricia Q.
purchased on 16/10/2023
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2 /5
★★☆☆☆

Too simple and doesn't give the desired effect

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Freddy S.
purchased on 14/10/2023
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2 /5
★★☆☆☆

Deliveryman not competent

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Nanaba B.
purchased on 20/09/2023
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3 /5
★★★☆☆

Not super satisfied because I thought the lamp would be made of glass. So the quality is less clear

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Morgane P.
purchased on 25/09/2023
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3 /5
★★★☆☆

Missing gift box for a birthday

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Florian M.
purchased on 05/09/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight on our part. We sent it to you later.
Sorry again,
Lisa from lampephoto.fr
2 /5
★★☆☆☆

Delays too long.

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David F.
purchased on 02/07/2023
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Answer from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
have a nice day,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Lamp arrived without film and full of scratches. Not cool...

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Sylvia G.
purchased on 13/06/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, we have agreed that another lamp will be sent to you. A small modification of your comment would be super nice.
Sorry again, have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

I ordered 4 lamps and one of the bases doesn't work.

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Maréchal S.
purchased on 16/06/2023
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Answer from Pictyourlamp.com
Hello,
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

Stand too small compared to photo

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Martine C.
purchased on 14/06/2023
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Answer from Pictyourlamp.com
Hello,
We apologize for the inconvenience. It's sometimes possible for a production error to occur. Please contact us by e-mail, [email protected], so that we can solve your problem.
Have a nice day,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Fast delivery, but average quality. My 2 children are engraved on the stand but only one of their 2 faces is illuminated because the arrangement of the LEDs does not allow the entire stand to be illuminated.

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Aymeric B.
purchased on 02/06/2023
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Answer from Pictyourlamp.com
Hello,
we have tried to contact you by e-mail in order to solve your problem, but have not received any answer from you. Please do not hesitate to contact us again at [email protected] , we will try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

Nice lamp but the casing and the springs are detained

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Valerie D.
purchased on 01/06/2023
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Answer from Pictyourlamp.com
Hello,
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

A little disappointed with the rendering ...

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Quentin F.
purchased on 25/05/2023
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Answer from Pictyourlamp.com
Hello,
We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

Fine

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Nicolas D.
purchased on 23/05/2023
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3 /5
★★★☆☆

Really lovely. Too bad that for the price, the alarm clock effect is too plastic. It's also a shame that there are no instructions for all the functions: lamps, alarm clock, alarm, speaker.

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Jonathan J.
purchased on 22/05/2023
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Answer from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order. Please refer to the back of the box in which the base was packed for any information regarding the base's functionality.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
2 /5
★★☆☆☆

We have no idea what the lamp looks like once the photos have been selected, and the result is inconclusive: the photos don't show up without lighting, and they don't show up well with lighting.

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Jeannine H.
purchased on 25/05/2023
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Answer from Pictyourlamp.com
Hello,
We apologize for the inconvenience. You can adjust the intensity of the light with the remote control, which allows you to change the color.
have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

Petite lamp and very limited design but satisfactory lamp

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Gaelle C.
purchased on 26/04/2023
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Answer from Pictyourlamp.com
Hello,
We are very sorry that you are not completely satisfied with your order. We do our best to make this as clear as possible on our website. Our personalized nameplates come in A4 or A5 format, so please make sure when you place your order that the size you have selected corresponds to your expectations.
We hope to see you soon on our site for new orders.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
3 /5
★★★☆☆

Even if the picture is very nice I received it with a big scratch on it, it's not very professional to send an item in this state. Thank you very much.

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Pairoux A.
purchased on 11/05/2023
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Answer from Pictyourlamp.com
Hello,
Following our e-mail exchanges, we have sent you another lamp.
A small change in your opinion would be nice.
have a nice day,
Lisa from lampephoto.fr
2 /5
★★☆☆☆

Minimalist packaging and not identifying the lamp. Impossible to offer this item in these conditions.

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Thierry J.
purchased on 09/05/2023
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Answer from Pictyourlamp.com
Hello,
We apologize for the inconvenience. We changed our packaging not long ago.
have a nice day,
Lisa from Lampephoto.fr
3 /5
★★★☆☆

The plexiglass had multiple micro scratches, it's a pity the effect is less pretty. A label was glued on the plexiglass which was a pain to remove the glue without scratching the plastic. Otherwise it works well.

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Bruno B.
purchased on 20/04/2023
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Answer from Pictyourlamp.com
We are sorry that your item is not to your complete satisfaction and we invite you to contact our customer service, who will do their best to help you.
2 /5
★★☆☆☆

I paid extra to make sure I got it by June 12 and finally I didn't get it until the 13th!!!

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Maryse G.
purchased on 08/05/2023
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Answer from Pictyourlamp.com
Hello,
We are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
have a nice day,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

No because the photograph does not stand on its disappointed base

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Eric S.
purchased on 08/02/2023
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Answer from Pictyourlamp.com
Hello, we have tried to contact you by e-mail in order to solve your problem but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
2 /5
★★☆☆☆

My package has already not arrived at the relay point that was indicated so my request has not been respected. I do not thank the deliveryman for having been lazy enough to go to the relay point indicated. Moreover, not having the driver's license yet, I do not even know how to go there. Thank you. Thank you very much.

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Mathieu L.
purchased on 10/05/2023
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Answer from Pictyourlamp.com
Hello,
We are sorry for the inconvenience. This is a problem with the carrier that is beyond our control.
sorry again,
have a nice day,
Lisa from Lampephoto.fr