★★★★★
based on 8674 reviews published
Latest neutral customer reviews
Lamp Conforms to what is presented.
I expected more
Unfortunately, only the plexiglass arrived and not the LED socket. However, this was quickly clarified with customer service and the LED base will now be reshipped.
Fast and careful shipping. A small downside on the quality of cutting the plate: not very well done
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
Hello Mister Madam Package received well packaged Not put into service as it is a gift đ for my Grandson M.U fan.
The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.
Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
Beautiful thing but to pay a supplement to have it the mother's day and that arrived that Tuesday instead of Saturday I was a little disgusted But the lamp is super beautiful I advise
Sincerely
Ophélie from Lampephoto.fr
One of the touch pads does not work.
Sincerely
Ophélie from Lampephoto.fr
Hello I did not receive the key ring.
Sincerely
Ophélie from Lampephoto.fr
Fast delivery BUT I had asked for an inscription on the lamp which was forgotten
Sincerely
Ophélie from Lampephoto.fr
Nice but on some pictures bad rendering
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
Delivery in the specified period, value average, pictures are successfully reproduced on plexiglass. Unfortunately, only once batteries for light / clock was supplied. Overall rating 3*+
The order came in late first off all. Than maybe you can explain better than de the manual did for the battery's because there is nothing to connect for the battery's positive ore negstive side so that doesn't work after a swap off diverent plugs it works and looks nice
Seriousness and professionalism, everything perfect thank you
The product is nice, but it arrived VERY LATE, despite paying more to have it arrive in 24H, instead it arrived 4 days late. FAKE and WRONG
If you run it on batteries, it lasts almost nothing or works regularly.
All good
It would come before mothersday it came a few days later
The product is also beautiful but if it does not arrive in time for the event it loses its significance. I am sorry
Small defect on the photo.
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
I am late
The models lack a lot of information about the product. Despite the email exchanges with the store, I chose the model with landscape format and the store confirmed by email the landscape format. But the final product is in portrait format. The change was made without consulting me because the graphic designer considered that the rendering would be better. It is a personalized product but the designer's point of view is more important than the customer's wish.
We are very sorry that you are not entirely satisfied with your order. Our graphic designers do their best to process orders. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the problem.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Very happy with the result but I had sent a message to have a preview and no answer
Sincerely
Ophélie from Lampephoto.fr
I am disappointed by quality also I have clearly written that the sent photo would have to be completely on it has unfortunately not been the case and I have also received no feedback, the next I have ordered over the weekend I paid the express that is in 24 hours I would have had to get the order was not the case only on Wednesday at about 13:50 clock the order arrived. Although asked for discount no reaction from the company. I personally will never order there again. The do not keep what the promise and too expensive for this quality.
Super fast and very pretty not disappointed
Sincerely
Ophélie from Lampephoto.fr
At the level of cutting is not well done
Delivery respected and impeccable product
Sincerely
Ophélie from Lampephoto.fr
Lamp ok, PayPal debit, delivery ok. But no communication at all. Question when ordering unanswered, also no confirmation.
The picture and the led is super unfortunately just a little expensive. The delivery was very bad it has not handed me my package and message on email came later
Order received very quickly. But, a little disappointed with the product: the printing finishes need to be revised!...
Package received on time and correctly but the lamp is not working. the white color is not working. disappointed with my purchase. i hope to find a solution with the supplier soon
Best regards,
Lisa from Lampephoto.fr
Satisfied with the result but the remote does not work. I request it be sent back to me to give 5 stars!
The A4 format is not respected. A little too expensive.
You can contact us at [email protected], so that we can solve your format problem.
have a nice day,
Lisa from lampephoto.fr
It fits perfectly with what I wanted
Sincerely
Ophélie from Lampephoto.fr
The delivery time is not respected with the amount given
We're sorry to hear about this delay, which is unfortunately beyond our control. Carriers may encounter problems during the delivery of your parcels.
Have a nice day,
Lisa from lampephoto.fr
The remote control does not work.
following our email exchanges, we hope you have received your new remote control.
Have a nice day,
Lisa from lampephoto.fr
Problem-free order,super product,fast delivery
Not bad but I admit that I expected better! After I received my package very quickly and with a beautiful packaging!
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
I just didn't appreciate the quality of the order whether it was with batteries
We try to make this as clear as possible on our website. All our acrylic glass plates require a base with a USB connection or batteries to be illuminated and held vertically.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr