English 
A
Rating: 5 out of 5
Good advice and pleasant contact
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 413 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
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A
Rating: 5 out of 5
Very satisfied with this first order, item available, fast shipping, very correct packaging, thank you!
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 5 out of 5
Fast delivery and impeccable site
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A
Rating: 5 out of 5
Very good welcome, very relevant technical information.
I recommend.
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I recommend.
A
Rating: 5 out of 5
In addition to the site, the possibility to call to ensure the right part. Very good and a problem-free delivery with each order.
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A
Rating: 5 out of 5
Deadlines respected with products corresponding to my request: No unpleasant surprises
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A
Rating: 4 out of 5
Delay between ordering parts and receiving them a bit long!
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A
Rating: 5 out of 5
thank you
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A
Rating: 5 out of 5
Wrong item delivered, but quickly resolved with a simple phone call.
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A
Rating: 5 out of 5
Hello, received in good condition. Very short delay. Good
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A
Rating: 3 out of 5
waiting a bit too long
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A
Rating: 5 out of 5
Compliant, fast, serious, professional
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A
Rating: 5 out of 5
Navigation on the site, nothing to complain about. I am always very well received by your after-sales service. Everything I order gives me satisfaction
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A
Rating: 4 out of 5
Package arrived without notifying me by email
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A
Rating: 5 out of 5
order ok
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A
Rating: 5 out of 5
Super pro
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A
Rating: 5 out of 5
Super and fast
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Very professional, I made 2 orders and they combined them into one while refunding the unnecessary shipping costs, what else to say... thank you
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 4 out of 5
Everything is okay except the manual in English?
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Very responsive, order placed on the 10th, package received on the 13th....
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A
Rating: 5 out of 5
All okay
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A
Rating: 1 out of 5
3 months for an order
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Response from Pieces Bateaux
Hello,
We do not understand your rating.
We informed you as soon as you placed your order that the delivery time for the ordered part would be long. We kept you regularly updated with information received from the manufacturer. We offered you the cancellation and refund of your order, but you wished to maintain your order. This part was not available anywhere and therefore required patience. We understand that the wait was long, but there was no other solution and we are not responsible for it. The products from this supplier are in high demand worldwide.
Best regards,
The Pièces Bateaux team.
We do not understand your rating.
We informed you as soon as you placed your order that the delivery time for the ordered part would be long. We kept you regularly updated with information received from the manufacturer. We offered you the cancellation and refund of your order, but you wished to maintain your order. This part was not available anywhere and therefore required patience. We understand that the wait was long, but there was no other solution and we are not responsible for it. The products from this supplier are in high demand worldwide.
Best regards,
The Pièces Bateaux team.
A
Rating: 4 out of 5
quick ok
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A
Rating: 3 out of 5
the carburetor kit price is way too high!
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A
Rating: 5 out of 5
Very happy, package well received. Thank you
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A
Rating: 5 out of 5
No problem, perfect 0
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A
Rating: 5 out of 5
Original parts.
Payment and delivery times
Top notch
Thank you to the team
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Payment and delivery times
Top notch
Thank you to the team
A
Rating: 5 out of 5
well-presented site, and the possibility of information by phone is very quick.
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A
Rating: 2 out of 5
Note that the customer service and sales service are very responsive, however on an order of 3 items, one reference did not match the photo on the site (return at my expense for a refund) and one missing item.
Too bad.
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Too bad.
Response from Pieces Bateaux
Hello,
We are sorry regarding the missing item that was overlooked. The necessary steps have been taken to resend it to you as soon as possible.
As for the item whose photo did not match, unfortunately, it is a change from the manufacturer who is no longer able to provide the complete pump and instead delivers a repair kit with the cover.
Remaining at your service,
Best regards,
The Pièces Bateaux team.
We are sorry regarding the missing item that was overlooked. The necessary steps have been taken to resend it to you as soon as possible.
As for the item whose photo did not match, unfortunately, it is a change from the manufacturer who is no longer able to provide the complete pump and instead delivers a repair kit with the cover.
Remaining at your service,
Best regards,
The Pièces Bateaux team.
A
Rating: 4 out of 5
Very good site easy to use
I had in my order 1 item that was out of stock, they sent me an email to give me the timelines and to ask if I wanted to wait or cancel the item in question from my order (I canceled it, refund of the item in 1 week on my bank account)
All the other items received very quickly at the pickup point (1 week)
They replaced a Quicksilver item (fuel filter) with another brand (surely they did not have it in stock)
I recommend this site
Translated reviews
I had in my order 1 item that was out of stock, they sent me an email to give me the timelines and to ask if I wanted to wait or cancel the item in question from my order (I canceled it, refund of the item in 1 week on my bank account)
All the other items received very quickly at the pickup point (1 week)
They replaced a Quicksilver item (fuel filter) with another brand (surely they did not have it in stock)
I recommend this site
A
Rating: 4 out of 5
The parts were delivered quickly. The only thing I would have to say is about the search for parts, some elements are missing to add, like the years of the engines, the types of engines to facilitate the search.
But otherwise nothing to complain about, very good site, well-stocked, it allows to group all orders.
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But otherwise nothing to complain about, very good site, well-stocked, it allows to group all orders.
A
Rating: 5 out of 5
As usual, what else to say, a responsive site to our requests, fast and careful delivery. Very good contact by email or phone. Trying it is adopting it.
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A
Rating: 5 out of 5
Great, thank you
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
nothing to report, fast delivery
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