★★★★★
based on 7799 reviews published
Latest customer reviews
After ordering my parts, I received them more than 3 weeks later? Just for drain plugs for the lower unit and engine for 5 HP motors. Don't be in a hurry and especially if they had given me their delivery time I wouldn't have ordered from them.
Our customers' feedback is very important to us, in order to continuously improve our services.
You placed your order on 27/11. Due to a stock shortage of the cap at Honda, we could only ship your order on 10/12. But that does not explain the delay.
You are located in Switzerland, and in the current health context, the transport of parcels coming from France is disrupted.
Remaining at your service,
Best regards,
The Pieces Bateaux team.
Very good
I recommend without reservation.
Very good everything is respected the deadlines the goods your teams are operational bravo continue like that and happy holidays to all best regards.
Part conforms. Delivery time a bit long. Best regards
Very satisfied to have found the part for my old outboard motor
Fast, compliant and efficient.
Excellent commercial and technical service with all the help needed to find the right parts and ensure quick follow-up. A little more care could be taken with the packaging of fragile parts to avoid bending or distortion, e.g. paper gaskets when placed with other parts in the same package. Fast delivery.
Parcel and goods received on time. Just the parcel was opened and rummaged through during transport by DPD but my order did not interest the curious!
Perfect
Fast and compliant. Perfect
Fast service and compliant parts.
Hello disappointed by the delivery order of 27/11/20 received on 08/12/20
We are sorry that you were not satisfied with your ordering experience.
Delivery times during this end-of-year period have been extended due to the simultaneous consequences of Covid and a very significant increase in logistics flows.
All carriers are concerned. Since we had to source your gaskets in Spain, a week delay between the order and delivery to you remains a reasonable delay.
Best regards,
The Pieces Bateaux team.
No worries, very good
Everything went well
Soon two months and I still have not received my order
We are sorry that you were not satisfied with your ordering experience.
Your order was shipped on November 30 and you received it on December 7.
The supply delay was indeed very long, but the parts were not available from the manufacturer. We kept you regularly informed of the progress of the delay.
No other dealer could have offered you these parts faster, as they were not available.
We remain at your disposal,
Best regards,
The Pieces Bateaux team.
The delivery was a nightmare! First time in 20 years that I am told that my postal code does not exist ..
We are sorry that you were not satisfied with your ordering experience.
You placed your order on October 14 and your order was shipped on October 15 to Polynesia.
On our side, we have been very responsive.
Following Covid, shipments to remote destinations are heavily disrupted with significantly extended delays.
We have reshipped a new item to another address in France that you have received.
Indeed, whether it is Colissimo or DPD, your postal code is currently no longer recognized. These carriers are updating their destinations due to Covid, and it is possible that your destination has been temporarily suspended.
The first shipment is still open in the distribution circuits. It may even be that it is delivered to you.
We remain at your disposal,
Best regards,
The Pièces Bateaux team.
Everything would have been perfect, if the shipping had been free, or at least at the real price !!!!! 95g for 9€ is the price for 1100g to Guadeloupe......; strange and not cool. I think I will no longer order from you, propeller bought from one of your competitors, 650g, free and delivered to my home. and it is not Amazon, or discount, but a company like yours. best regards. maybe you will reconsider your shipping policy?????
We are sorry that you were not satisfied with your shopping experience.
The shipping costs are clearly indicated at the time of ordering, so there is no deception.
They are calculated based on weight.
Your package was much heavier than the weight you indicate (200 grams).
However, after checking, we acknowledge that there was an error because one of the items was configured with too high a weight. The shipping costs should have been €6. We will send you a credit note for the difference.
Best regards,
The Pièces Bateaux team.
Order received very quickly and compliant. I recommend
Very good, impeccable service, careful and attentive. I recommend!
Very good
Very good, nothing to complain about
It is indeed what I ordered Followed very well Nothing to complain about
Fast and compliant delivery. Top
Order received without any problems, for the part I will probably assemble it in February, but as I had requested the technical support of your advisors, I assume it is the right one. Best regards
Good communication about product availability Efficient site
Order received very quickly and perfectly!
Order received quickly, everything is fine.
Good availability of advisors, timely delivery, what else....thank you
Very competent, very professional on the phone
Fast and compliant shipment
Order received very quickly and compliant.
Hello, good for the service but the prices are in my opinion on the high end. Best regards Christian 16430
Anaïs informed me very well by phone about the different references I should use for my order, (Suzuki 140 maintenance kit ++) thanks to her the order was perfect, the delivery complete and fast, thank you. L.P
Products compliant and delivered on time
Parts available even for an old 2-stroke outboard
Very good quality parts
Perfect quality, well-tracked and fast delivery thank you
Super efficient I will return
Fast and compliant order. super